The hotel is beautiful. It is clean and elegant however the staff go from one extreme to the other. There is a serious lack of communication between the hotel staff and the hotel staff and their guests. The restaurant staff are AWFUL they really lack common sense and seem to struggle with the most simple requests. They need some serious training. I would definitely stay again though.
- Official Description (provided by the hotel):
- Nestled on a private quay between the working harbour of Cape Town’s bustling Victoria & Alfred Waterfront and the serenity of an international yacht marina, Cape Grace is a welcoming and gracious sanctuary of tradition, sophistication and contemporary comfort. ... more less
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- Also Known As:
- Cape Grace Hotel Cape Town Central
- Hotel Cape Town
- Cape Town Grace
- Cape Grace Cape Town, South Africa