We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“An affordable well located hotel in Cape Town.” 5 of 5 stars
Review of SunSquare Cape Town

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Save
You added SunSquare Cape Town to your Saves list
SunSquare Cape Town
3.0 of 5 Hotel   |   Mill Street | Gardens, Cape Town Central 8001, South Africa (Formerly Garden Court de Waal)   |  
Hotel website
  |  
  |  
  |  
Hotel amenities
Special Rate
R1,460 (ZAR)
Ranked #66 of 103 Hotels in Cape Town Central
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
“An affordable well located hotel in Cape Town.”
5 of 5 stars Reviewed February 21, 2014 via mobile

This hotel is located in De Waal street with the Table mountain as a background and overlooking the city, with the harbour in the distance. The hotel is close to restuarants and malls, with Long street as the most exciting for people who want to party all night. The service at the hotel is excellent and the staff iis friendly and efficient. I am glad that I chose it as a place to stay while enjoying holidaying in Cape Town.

  • Stayed February 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

123 reviews from our community

Traveler rating
    34
    56
    26
    4
    3
See reviews for
27
41
4
25
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
Western Cape, South Africa
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed February 9, 2014

The system was down when we arrived, so checking in took very long. The room smelt moldy. The kettle didn't work without lots of banging. The shower flow was inconsistent. The breakfast staff were very unfriendly. No management checking the floor. A waiter could not be found. The filter coffee was terrible. At least the bed was comfortable.

Room Tip: Top floor, 411/412 if you want less noise.
See more room tips
  • Stayed February 2014, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Johannesburg, South Africa
Contributor
15 reviews 15 reviews
10 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 26, 2014

Used to be an excellent value for money chain but now seems to be priced more on the upper tier level without any significant change in the establishment. Rooms are refreshing clean and neat. Strange that smoking rooms have a great view that face the city & pool area while some back facing rooms don't offer much of a view. Overall nothing much to really complain about. Standardized service quality & expectations are met. Just a pity rates have increased substantially over the past year. For years it has been a per-room rate now a per-person rate sadly applies. Great breakfast.

  • Stayed July 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Port Elizabeth, South Africa
1 review
5 of 5 stars Reviewed January 25, 2014

A nice hotel near Garden Centre with a relaxing hotel garden and swimming pool, a small gym. The rooms are comfortable. Staff is always helpfull and kind. Have a dring on the terrace and enjoy the view over the garden. Although in the city, not noisy. The breakfast offers a good variety. The Evening buffet is not so special.

  • Stayed January 2014, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Johannesburg, South Africa
1 review
4 of 5 stars Reviewed January 24, 2014

Staff are always very helpful. Check-in and out is quick. Rooms are neat and clean. Breakfast is good value for money. However, Skip the dinner, it's not worth the price and the options are limited. :)

  • Stayed January 2014, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ilford
Contributor
15 reviews 15 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed January 21, 2014

We will review this hotel but understand it is closing for refurbishment in April for approx. five months. When we arrived at lunchtime on the 30th December there was one female member of staff at the desk in reception who looked thoroughly miserable and gave us no smile or welcome to the hotel whatsoever - not very nice when you've been travelling for 24 hours. We were given the card to access our room but there was no offer to take our luggage to the room and no other staff to be seen in the reception area. When we got to the room we didn't have the mountain view we had booked and went back to reception to query and the 'miserable face' just told us that our agent hadn't made the request (despite it being on our paperwork) and there were no other rooms available.
Our room and bathroom were okay but "tired" as reviewed by others, however, the beds were comfortable and the shower hot and powerful. The wardrobe appeared new but hanging space insufficient for our two week stay and a chest of drawers would be an advantage as opposed to the shelving that I had to access by standing on a chair.
The buffet breakfast was very good with plenty of choice. We had dinner in the restaurant several times where they provide a buffet or a la carte menu, both of which are limited but to be fair most guests eat out elsewhere. Unfortunately, there were very few staff members in the restaurant that had a smile for anyone and talking to other guests they were of the same opinion.
The pool area was nice with plenty of clean towels and staff came around periodically to take orders for drinks. Andrea was particularly nice (she also worked in the restaurant) but she left in our second week. We must also mention Freddy who booked restaurants and arranged taxi's for us, nothing was too much trouble and his enthusiasm is an asset to the hotel.
We had not booked a car from home assuming that it would be possible when we arrived but there were none available anywhere. Without a car the V and A Waterfront is quite a distance and although we did walk it once, during the day, not really recommended. About 15 mins from the hotel is Kloof Street which has numerous restaurants - give Kloof Street House at no. 30 a try, a lovely venue. There is a small shopping mall 5 mins from the hotel with a PicknPay supermarket where we preferred to buy fresh rolls, etc for our lunch and cheap wine to stock the chiller in our room.
Overall we were satisfied with our stay and it would appear that with an upgrade there will be improvements to the decor, bathrooms, etc. We would suggest that management give staff a "pep talk" regarding their attitude to guests, nobody wants to go on holiday and be confronted with miserable faces and if certain members of staff (particularly reception) find that so difficult then perhaps they shouldn't be doing the job!

  • Stayed January 2014, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kampala, Uganda
Top Contributor
51 reviews 51 reviews
30 hotel reviews
Reviews in 31 cities Reviews in 31 cities
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed January 19, 2014

We stayed during New year's eve for 4 nights in this hotel. Close proximity to waterfront,table mountain,camps bay and the long street etc where many restaurants are available. The breakfast buffet has a good spread and it has a decent swimming pool to. The family room is spacious and air-conditioned, mini fridge, hot showers and television with many channels including cartoons.New year's was dull in the hotel as nothing was arranged though the hotel was quite busy. There was lack of coordination between the reception staff and they were a bit cold while talking to the customers. There was not an inch of smile on anyone. But housekeeping was good. Ask for a room with a table mountain view which is amazing from the room window. Not all rooms have a mountain view.

Room Tip: Not all rooms have a table mountain view.
See more room tips
  • Stayed December 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to SunSquare Cape Town? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about SunSquare Cape Town

Address: Mill Street | Gardens, Cape Town Central 8001, South Africa (Formerly Garden Court de Waal)
Phone Number:
Location: South Africa > Western Cape > Cape Town > Cape Town Central
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#48 Business Hotel in Cape Town Central
Price Range (Based on Average Rates): $
Hotel Class:3 star — SunSquare Cape Town 3*
Number of rooms: 136
Official Description (provided by the hotel):
There's a square on the block in the Mother City. SunSquare Cape Town is located in the vibrant and cosmopolitan suburb of The Gardens, on the edge of the Cape Town City Bowl. This trendy hotel offers guests more of what they want, making their hotel experience a memorable one. SunSquare Cape Town is close to the CBD as well as the Cape Town International Convention Centre, whilst the Cape Town International Airport is only a short 20-minute drive from the hotel. For leisure travellers, the hotel is beautifully positioned at the base of Table Mountain - one of the new 'Seven Wonders of Nature' - and is close to Long Street, which has an array of day and night time activities with its vast selection of chic restaurants and boutique shops. The hotel is also located within close proximity to main attractions in the area, such as the V&A Waterfront and the gorgeous beaches of Camps Bay and Bloubergstrand. About the hotel SunSquare Cape Town combines affordability and comfort with modern accommodation for individuals who know exactly what they want. The spacious lobby extends into a bar area, providing a relaxing place for guests to socialise and enjoy themselves - chatting, working or listening to music. The lounge area leads off from the lobby and is yet another comfortable space where guests can read the newspaper, conduct business meetings, or just sit back and relax. Guests can also unwind and have a drink by the terrace, which looks over a lovely pool deck and has magnificent views of the city. For those guests who want to stay fit and healthy while staying at the hotel, the well-equipped gym comes in handy. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Priceline, TripOnline SA, Despegar.com, Odigeo and South African Hotels so you can book your SunSquare Cape Town reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Garden Court De Waal Hotel Cape Town Central
SunSquare Cape Town South Africa

Owners: What's your side of the story?

If you own or manage SunSquare Cape Town, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.