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“Hotel was perfect” 4 of 5 stars
Review of Hilton Cape Town City Centre

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Hilton Cape Town City Centre
4.5 of 5 Hotel   |   126 Buitengracht Street, Cape Town Central 8001, South Africa   |  
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Hotel amenities
Special Offer
Summer Sale From ZAR 1775
Ranked #40 of 101 hotels in Cape Town Central
Coevorden, The Netherlands
Senior Contributor
32 reviews 32 reviews
18 hotel reviews
Reviews in 21 cities Reviews in 21 cities
30 helpful votes 30 helpful votes
“Hotel was perfect”
4 of 5 stars Reviewed July 5, 2012

Stayed here mid of June 2012 for 3 nights and found the hotel as good as most other Hiltons. Spacious and very clean room, with a great view on to Table Mountain, a nice big bathroom with great big shower area.
Breakfast was OK with great service.
The Indian Restaurant was disappointing in quality and taste that was far from what I am used to. Also not even the local Indian Kingfisher beer was available.
Did not have time to try the bar.
So for a stay it is great, for restaurant it is poor, but I do not blame the Hilton for that.

Room Tip: Had great food at Mama Africa on Long Street, just 5 minute walk.
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  • Stayed June 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (111)
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English first
Woodside, California
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
Reviews in 16 cities Reviews in 16 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed June 28, 2012

We were not sure of the location of the hotel, but it turned out to be great---walk to the Green market square, government ave, slalve museum, Bo-kap museum. They have a shuttle service(till 6pm) to the water front, so you can take it when you go, and come back by taxi(only 40 or 50 R) at later time. Everyone was very attentive and helpful. the breakfast is great, too. We got an exective View room.

Room Tip: if you book a hotel at the water front, you need to take a taxi to everywhere, Hilton is easy access...
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  • Stayed June 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Abbeville, Alabama
Contributor
20 reviews 20 reviews
13 hotel reviews
Reviews in 14 cities Reviews in 14 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 25, 2012

I spent a week in Cape Town stayed at the Hilton Cape Town City Centre hotel. Loved it. The room was spacious and very clean. We had a view of Table Mountain from our room. The staff was helpful and gracious. Loved the rides to the waterfront provided by the hotel. Enjoyed the snacks and light meals on the executive lounge as well. I will stay here again. Cape town is a beautiful place to visit.

  • Stayed February 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney
Top Contributor
78 reviews 78 reviews
58 hotel reviews
Reviews in 48 cities Reviews in 48 cities
80 helpful votes 80 helpful votes
5 of 5 stars Reviewed June 23, 2012

The previous reviews say it all, the Hilton Cape Town is tops. Friendly staff, great service, convenient location, nicely furnished big and clean rooms with all you might need. The same goes for the bathroom. I don't recall an internet kiosk, but if you had your own laptop you were home and hosed. The free transfers to the Waterfront are a definite plus, not because they are free, but because they take the worry out of working out for yourself how to get there by public transport. I think that without these transfers I might have chosen a different hotel for my 2-night stay in Cape Town.

  • Stayed May 2012, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Senior Contributor
27 reviews 27 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed June 18, 2012

We stayed for 3 days at the Hilton prior to going off on 21 day Cape Town to Victoria Falls Safari. I cannot recommend this Hotel enough to a foreign Traveler. The road outside the Hotel goes right to the Cable Car to the Top of Table Mountain! A must see destination in Cape Town. In addition the quality of service and high level of Customer Service made this a wonderful stay. Parking is about $8 a day under the hotel and is well worth the price.

Room Tip: Request a room with a view of Table Mountain.
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  • Stayed May 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Hilton Cape Town City Centre, responded to this review, July 9, 2012
Dear Valued Guest

Thank you for taking the time to review your stay at The Hilton Cape Town City Centre.

Your positive comments regarding our location and quality of service is greatly appreciated.

I am grateful that you would recommend the hotel to others and look forward to welcome you back soon!

Yours Sincerely,

Markus Fritz
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 17, 2012 via mobile

A gem among the Hilton Hotels. A great location and a very high level
of service.
Starting from a very friendly check in, we only had great experiences. The room is nice furnished and very clean, the housekeeping service is very attentive.
The breakfast was very good, they offered great selections.

The staff was outstanding in taking care of us. Definitely I will return and recommend this hotel again and to anyone!

  • Stayed May 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Hilton Cape Town City Centre, responded to this review, July 9, 2012
Dear Valued Guest

Thank you for taking the time to review your stay at The Hilton Cape Town City Centre. I was pleased to learn that you had an enjoyable stay with us and that you would recommend Hilton Cape Town City Centre to others.

I am very pleased that would describe our hotel as "a gem" and that you enjoyed the central city location. Your positive comments regarding our Front Office and Housekeeping team members are appreciated and I have thanked them personally.

Looking forward to welcome you back soon!

Yours Sincerely,

Markus Fritz
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vienna, Austria
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 12, 2012

The Hilton Cape Town offers everything you need for a perfect holiday in beautiful South Africa: modern style and nice furnished rooms and puclic areas, a great pool, great selection of tasty food, excellent wines and a great location to explore the city and it's surrounding.
These hard facts together with very welcoming and friendly staff made our holiday unforgetable! We hope to come back soon!!

  • Stayed May 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Hilton Cape Town City Centre, responded to this review, July 6, 2012
Dear Valued Guest

Thank you for your wonderful feedback regarding your recent stay with us here at Hilton Cape Town City Centre.

It is particularly warming to know that we were able to contribute to your perfect holiday experience in South Africa. Your positive comments about our team is greatly appreciated and I have thanked them personally.

Looking forward to welcome you back to another unforgettable holiday!

Yours Sincerely,

Markus Fritz
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Hilton Cape Town City Centre

Address: 126 Buitengracht Street, Cape Town Central 8001, South Africa
Phone Number:
Location: South Africa > Western Cape > Cape Town > Cape Town Central
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#22 Business Hotel in Cape Town Central
#35 Family Hotel in Cape Town Central
#38 Romantic Hotel in Cape Town Central
#38 Luxury Hotel in Cape Town Central
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Hilton Cape Town City Centre 4.5*
Official Description (provided by the hotel):
Located in the heart of South Africa’s second largest city at the foot of Table Mountain, the Hilton Cape Town City Centre hotel is only 20 minutes from Cape Town Airport and is close to many shops and businesses, the wine district, a variety of beaches and the National Parliament. All of the modern Guest Rooms at this Cape Town hotel boast large windows, 32-inch LCD TVs and complimentary wireless internet access. Upgrade to an Executive Room for stunning views of Table Mountain or the city and access to the Executive Lounge, with complimentary breakfast, canapés and drinks. Hold a conference for up to 140 guests in one of 8 meeting rooms which offer the very latest in audio/visual technology and ensure your event is a success with our business center. Start the day with breakfast in Bistro 126, savor authentic North Indian cuisine in the elegant Mezbaan Restaurant and sip cocktails and relax with a fragrant shisha pipe in the exotic Signal Hill Terrace Lounge and Restaurant. Work out in our Fitness Center or soak up the glorious South African sunshine and stunning views of the Bo-Kaap and Table Mountain in the outdoor swimming pool. ... more   less 
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Also Known As:
Hilton Cape Town City Centre Hotel Cape Town Central
Hilton Cape Town City Centre South Africa

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