We stayed at 15 on orange in November 2011. The staff were rude. Not one obliging member of staff for the two nights we were there. The downstairs foyer was quiet and deserted most of the time. The beds are hard and uncomfortable. On the plus side, the room was massive and really well appointed. The hotel is spotlessly clean. In a city where these is such variety and choice to stay at these same price points I would suggest the management up their game.