Reception - very unwelcoming. - Catherine & Danian need to go for customer service training as they are rude and at times condescending. They don't greet their guests. They need to take a page out of Willem's (exec lounge) book.
Parking attendants at the hotel are very friendly and helpful(newton / xolile) are great guys. Parking area is ridiculously tight and small.
Best you get super waiver cover on your hired car because you will bump your car into a column or wall.
Rooms are tiny. Jump over the bed and your in the rather tiny cupboard for one.
Lifts is extremely noisy and kept us up all night. trying to get from your room to reception in the mornings literally take 10 minutes due to the volume of stops.
Breakfast is a joke. For a four star establishment charging R125 for breakfast. You could do better at wimpy. Dinner also not worth the R195 price tag. This poor quality canteen spread is pathetic.
Cleanliness - carpets through out the building were always dirty, including in the lifts.
No attention to detail / No consistency - Our names we put in our rooms / at breakfast / on our televisions as Gavin and Mr Gavin. Who checks these things ??
- Official Description (provided by the hotel):
- The Strand Tower Hotel is located in the hub of Cape Town’s CBD on the corner of bustling Strand and Loop Streets. It offers 4 Star accommodation, making it the ideal place to stay for business, conference and leisure travellers.Free internet of 100MB daily is available to all our guests. Secure on site parking.Cape Town’s business centre is within easy walking distance from the Strand Tower Hotel. The city’s many major tourist attractions, such as Table Mountain, Robben Island and the V&A Waterfront, are also within easy access from the hotel. Other notable landmarks nearby include the Cape Town International Convention Centre. With three World Heritage Sites, Cape Town has a wide range of attractions that include a diverse mix of cultural, historical and historical sites, as well as a host of outdoor and leisure activities. From entertainment, nature and environment to world-class wining and dining – the Mother City offers something for everyone.Boasting a gym, sauna, bar, restaurant and satellite television, the Strand Tower Hotel is almost entirely self contained. So much so, that our guests don’t even need to go outside.The hotel has plenty of facilities to keep you entertained and relaxed. The pool deck, which is located on the second floor of the hotel, provides guests with a lush, tranquil oasis in the heart of the city. The gym area, sauna and steam room allow guests to destress after a long day while having fabulous views of Table Mountain. ... more less
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- Also Known As:
- Strand Tower Hotel Cape Town, South Africa