We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Delicious high tea” 4 of 5 stars
Review of One&Only Cape Town

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Save
You added One&Only Cape Town to your Saves list
One&Only Cape Town
5.0 of 5 Hotel   |   Dock Road, Victoria & Alfred Waterfront | PO Box 51289, Cape Town Central 8001, South Africa   |  
  |  
Hotel website
  |  
  |  
Hotel amenities
Ranked #15 of 103 Hotels in Cape Town Central
Cape Town Central, South Africa
Top Contributor
52 reviews 52 reviews
9 hotel reviews
Reviews in 21 cities Reviews in 21 cities
21 helpful votes 21 helpful votes
“Delicious high tea”
4 of 5 stars Reviewed May 18, 2014 via mobile

The afternoon tea at this hotel is very good. Plenty of choice and presented beautifully, it's also great that a couple of the staff are at the table so you can enquire about ingredients if you have any allergies etc. The savoury selection consists of mini pies, quiche and mini rolls with various fillings. The service was good, very friendly and helpful staff. The food is served buffet style so you can go back as often as you like and pick your favourites! Nice selection of teas with the waitress being quite knowledgable about them.

My only small fault would be the music, it wasn't really conducive to a high tea setting but more for the bar which is close by.

I would definitely recommend giving it a try.

Stayed May 2014, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MvanLill, Training & Quality Assurance Manager at One&Only Cape Town, responded to this review, June 20, 2014
Thank you for posting this review. Our Afternoon Tea features a rich selection of teas and coffees, presented with carefully selected “sweet pleasures”.All items are prepared in the unique style of the One&Only, originating from the classic French art of patisserie, with our local innovation and inspiration. Our team was delighted that the service you received enhanced your Afternoon experience with us and we look forward to having you back with us in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

731 reviews from our community

Traveler rating
    589
    93
    22
    11
    16
See reviews for
156
359
16
79
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (232)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed May 15, 2014

We just got back from our stay here and we had a great stay at One and Only. The rooms are very nice. We had a standard room. Our room had an espresso machine, complimentary bottle of wine (the key to my heart) and fresh fruit put out everyday. The patio was nice but unfortunately the weather didn't allow us to take advantage. The bathroom is huge and one of the best selling points of the room. The hotel bar was reasonably priced and good for a drink before dinner. The breakfast buffet had plenty of juice, bread and entree options. There is construction going on at the aquarium and you could hear every minute of it from our room. That was not ideal but luckily we aren't late sleepers. The concierge was extremely helpful with getting our shark cage diving and taxi's arranged for dinners so that definitely made our stay easier. It's a short walk to the waterfront.

  • Stayed May 2014, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Johannesburg, Gauteng, South Africa
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 12, 2014

So much good to write about this fabulous hotel. Loved every minute. Our room was beautiful, clean and we had a stunning view of table mountain. The staff are all friendly and helpful at all times. The grounds are beautifully kept. The beds are exceptionally comfortable, we spent two nights for our anniversary and we were spoilt rotten. Rubens Resturant went out of their way to make our anniversary dinner memorable, with an amazing set menu that was just too delicious to describe. The kids club is really worth mentioning, the staff were amazing with our children, having been to many kids clubs at 5 star hotels, this surpassed them all, purely due to the staff, Lisa kept our children entertained and most importantly interested, they couldnt wait to go back and were sad to say good-bye. My family had a lovely swim in the warm pool on a beautiful autumn day, just perfect.Thank you to the One&Only for making our 9 year wedding anniversary a special one.

  • Stayed May 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MvanLill, Training & Quality Assurance Manager at One&Only Cape Town, responded to this review, June 20, 2014
Our entire team would like to again congratulate you on your 9 year wedding anniversary. We are extremely pleased to hear that our team made your anniversary a memorable one. Our One&Only team aim to deliver Amazing Experiences and Everlasting Memories for all of our guests. Thank you for taking the time to post this wonderful review.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seattle, WA
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 12, 2014

I visited Cape Town in January and was lucky enough to stay at the One&Only. The rooms were very spacious, comfortable and had a great view of the marina and Table Mountain. I would suggest a room with a full Table Mountain view. Compared to my room that I just stayed in while in London this room seemed like a suite in the space you have. You are about a 5-10 minute walk to the center of the marina area with restaurants and entertainment. The staff was very friendly and helpful. If you are looking at the Island Rooms take a look at a property map as they are away from the main building and don't have the great views that the main building does. The benefit is that you are right next to the pool and spa. I did a quick tour of the Cape Grace which was definitely unique but not my style in the rooms. It was a nice hotel though and had a smaller feel.
Overall my stay here was great and would highly recommend this place if it fits within your budget.

Room Tip: Marina Table Mountain King - highest floor possible
See more room tips
  • Stayed January 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, Georgia
Top Contributor
67 reviews 67 reviews
25 hotel reviews
Reviews in 25 cities Reviews in 25 cities
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed May 9, 2014

We stayed at the One & Only Cape Town and had a wonderful stay! The view of Table Mountain is incredible. The entire hotel is top notch. Comfortable rooms, great A/C, prompt service, lovely bar, beautiful grounds and fantastic pool! Also the hotel is right around the corner from Victoria & Alfred Waterfront area, a short walk and you are there.

I would like to mention one of the employees who made our stay more enjoyable. His name is Lebo and he was working in the pool area during our stay. He is such a nice person and is really great at his job! Thanks Lebo and thanks to all at the One & Only Cape Town! I would recommend this hotel to anyone! You will not regret if you stay here!

  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MvanLill, Training & Quality Assurance Manager at One&Only Cape Town, responded to this review, June 20, 2014
Lebo had a huge smile when we showed him this review. Lebo and the entire O&O team strive to ensure that all our guests have the best possible experience when staying with us here at the One&Only Hotel. Thank you for taking the time to post this review.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ilkley
Contributor
19 reviews 19 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed May 7, 2014

Love love love this hotel. This is our second visit to the One And Only and it still did not disappoint! Very modern 5star hotel, amazingly large sized rooms with stunning bathrooms. Brilliant beautiful pool with a perfect temperature, great location and The bar staff are excellent! The only slight negitive feedback i can think of is; The pool staff are a little bit lazy at serving and the sunbeds weren't ready until 10am and sometimes later, but there was always plenty of beds to choose from so there's no need to rush.

We will definitely be returning to this hotel when we next visit Cape Town.

  • Stayed February 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 5, 2014

We can only rate this hotel as the highest possible for accommodation and service. The hotel’s location is an added bonus.
The team that looked after us were approachable, professional and when appropriate humorous which is often lacking in hotels of this standard. It was great to see people outwardly enjoying their positions and working in a team of dedicated professionals.

  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MvanLill, Training & Quality Assurance Manager at One&Only Cape Town, responded to this review, June 20, 2014
The Team was delighted to hear that you had a fantastic stay with us here at the One&Only Hotel. Developing a strong relationship with our guests is always a top priority. Thank you for taking the time to post this review. We look forward to welcoming you back to the hotel in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to One&Only Cape Town? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about One&Only Cape Town

Address: Dock Road, Victoria & Alfred Waterfront | PO Box 51289, Cape Town Central 8001, South Africa
Phone Number:
Location: South Africa > Western Cape > Cape Town > Cape Town Central
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Spa Hotel in Cape Town Central
#4 Business Hotel in Cape Town Central
#5 Family Hotel in Cape Town Central
#15 Luxury Hotel in Cape Town Central
#16 Romantic Hotel in Cape Town Central
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — One&Only Cape Town 5*
Number of rooms: 131
Official Description (provided by the hotel):
One&Only Cape Town, one of the finest resorts in South Africa. This urban chic resort brings an unprecedented level of luxury to Cape Town, one of the world's most fascinating cities.With captivating views of Table Mountain from its enviable location in the Victoria & Alfred Waterfront, the resort is a destination unto itself. Discerning travellers are invited to discover the celebrated cuisines of Nobuyuki “Nobu” Matsuhisa and Reuben Riffel, socialise in the high-energy vibe of Vista Bar & Lounge and sample rare and undiscovered vintages at the stunning Wine Loft. The sublime calm of the city's most expansive and sophisticated spa offers an indulgent escape, while NEO Boutique debuts an enviable collection of designer fashions, some available for the first time in South Africa.As the first luxury hotel to open in Cape Town in nearly a decade, the resort is designed to celebrate the city's wine, art, design and spirit, balancing contemporary glamour with an authentic South African style. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, Cheap Tickets, Agoda, Venere, Priceline, Despegar.com, Hotels.com, Booking.com, TripOnline SA, Jetsetter, Tingo and South African Hotels so you can book your One&Only Cape Town reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
One And Only Cape Town
One&Only Cape Town Hotel Cape Town Central
One&Only Cape Town South Africa

Owners: What's your side of the story?

If you own or manage One&Only Cape Town, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.