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“Ticking all of the boxes” 5 of 5 stars
Review of The Twelve Apostles Hotel and Spa

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The Twelve Apostles Hotel and Spa
5.0 of 5 Hotel   |   Victoria Road, Camps Bay 8000, South Africa   |  
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Ranked #2 of 12 hotels in Camps Bay
Ramsgate, South Africa
Contributor
14 reviews 14 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
“Ticking all of the boxes”
5 of 5 stars Reviewed yesterday NEW

We recently had the pleasure of staying at the magnificent Twelve Apostles Hotel and enjoyed every second of it. The staff were welcoming and helpful, they really go out of your way to ensure that your stay is comfortable. The atmosphere a throw back of the Great Gatsby Era and the decor is gorgeous. Our rooms very comfortable with great views of the ocean - we loved watching the whales in the early morning while having delicious coffee made in our rooms very own coffee machine. The bathroom was beautiful and every small detail seen to in terms of bath products. The children loved the afternoon high tea - far too much to try and finish, but each morsel a absolute delight! Our sommelier in the evenings always presented the best wine options to accompany our dinner - really very special. The breakfast buffet was something to behold - a great selection of imported cheese and beautiful pastries, fruit skewers and breads. We loved the board games in the Leopard Lounge and spent much time in this lovely room having good family time. The children's highlight was the outdoor steaming hot tub carved into the rocks - in the middle of Cape Towns chilly winter...A must visit for any person that loves the finer things in life!!! We will be a back...

Room Tip: The room next to the Presidents Suite was gorgeous!
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  • Stayed July 2014, traveled with family
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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714 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (214)
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English first
Cape Town, South Africa
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

I would like to thank the 12 Apostles Hotel and Spa on behalf of Infestation for the outstanding service received.

Please extend our thanks to the staff at the Café who prepared and served our lunch in such grand style. We were just delighted in the outstanding manner of your staff who made us feel so very special and spoiled.

Also, your Spa staff are to be complimented on their professionalism and discretion.

We had a wonderful time and will most certainly recommend your entire facility to all.

Thank You

  • Stayed July 2014, traveled on business
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Liverpool, United Kingdom
Contributor
20 reviews 20 reviews
8 hotel reviews
Reviews in 14 cities Reviews in 14 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This is a great place to go to if you are local, don't want to travel too far and are in need of some R & R as we were after having builders around our house for a few weeks! This hotel is excellent. It allows pets (so little yorkie doggies were catered for) There is a doggie menu with lots of lovely sounding meals available. We had a suite with a dining area, lounge,4 poster bed and an enormous bathroom. Towels are really fluffy and of a very high quality. Toiletries are beautiful and plentiful. Loved the feel of the sheets, sheer luxury. Very nice expresso maker with a range of drinks on offer. Room service was prompt, the line fish was beautifully presented and cooked. Breakfast far surpasses most 5 star places with the choices on offer. We had lunch in the Azure restaurant and that proved to be one of the highlights, as part of a package, a smaller menu is on offer, however the choice is very good and its hard to decide. Portions are not small so don't go too mad on the excellent bread on offer! One has access to the spa where one can wallow around in the pools or just float. Drinks as well as fruit, muffins etc are all complimentary. When one checks out there is a little bag of treats for doggies (and one for humans too!)
My complaint - time spent there too short!!!!
From the time you arrive there staff are on hand with a smile and a helpful attitude.

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
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New York City, New York
Contributor
11 reviews 11 reviews
11 hotel reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We enjoyed our two night stay at the Twelve Apostles. The rooms were elegant, the staff was 1st class and the onsite dining options were outstanding. The shuttle service was great and the drivers always provided wonderful insight. One evening we had a dinner reservation in town, when we told the driver the restaurant he called ahead and told them to give us the VIP treatment. When we were seated we were greeted with two glasses of champagne which was a nice touch.

A wonderful stay and we’d love to come back and visit in the summer.

  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cape Town Central, South Africa
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 1 week ago

I had the occasion to go twice to the hotel last month. Once to celebrate my daughter's birthday which was organised at the Cinema room... Experience was awesome (in fact she had been 5 years before and decided it was the place she wanted to celebrate her 18th birthday). Well looked after, place clean, service excellent...party was a huge success !.
Second time I took my disabled mom to the restaurant of the hotel. Access with wheelchair was perfect. We also got assisted at the door with the parking the car, etc. The food at the restaurant was the best I had in 2 years. The chef is absolutely unique ! Food is most original, extraordinary tasty, well presented and service was impeccable !~... In short...I highly recommend an experience at the 12 Apostoles Hotel...

  • Stayed June 2014, traveled with family
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Randburg
Contributor
14 reviews 14 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at the Twelve Apostles Hotel as a well-deserved couple getaway weekend. The service was fantastic from start to finish with attention to detail and well-informed well-spoken and friendly staff, from the lady cleaning the rooms all the way to the manager. We were upgraded to an ocean and mountain facing room on the top floor which was beautiful and quiet. We had our breakfasts on our balcony and one dinner in the main dining room. The food was spectacular and the service complimented the experience. We also enjoyed the spa with wonderful massages and lots of time spent in the floatation pool and jacuzzi. I definitely recommend the Razul chamber experience for a couple. It's also possible to go on a helicopter flight from the hotel which is well worth it as the surrounding area is beautiful to see from the sky. We even spotted whales. The hotel offers enough to do even on a rainy weekend. There is a little movie theatre in the hotel or you can rent a movie to watch in your room at no extra charge. You can order movie treats to enjoy while you watch the movie from the comfort of your bed. There are three different restaurants in the hotel which all offer a different experience. You can play games in the one lounge, read books while sipping on a cocktail or drinking a nice cappuccino. If the weather allows, they will set up a hammock for you in the garden behind the hotel right against the mountain or you can go for a hike up the mountain. That's not to mention all the stuff there is to do in and around Camps Bay. I usually like small intimate B&Bs but this hotel gives you a five-star experience with all the luxuries you might be wanting while keeping it personal and intimate. In one word: WOW!

Room Tip: The rooms on the top floor are quieter on weekends and the ones that are "mountain and sea"...
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  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed 1 week ago via mobile

We spent my husbands birthday at the hotel. All the staff were so friendly and welcoming. The dinner was excellent and very entertaining thanks to Isaacs. The array of the breakfast selection was fabulous and the setting warm and cozy. Opulent paintings . mirrors. Intricate mosaics and the Luxury of being lost in my feathered bed was only a fraction of the what we had to enjoy.

  • Stayed July 2014
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_12A, General Manager at The Twelve Apostles Hotel and Spa, responded to this review, 1 week ago
Dear Trip Advisor Reviewer,

Thank you for taking the time to share your experience at the Twelve Apostles hotel & Spa.

Wonderful to read that we were able to spoil you and your husband on his birthday and thank you for making us part of this.

Your comments are truly appreciated and will share this with Isaac in our Café Grill as this is sure to put a smile on his face. It is only with staff like him that we can be successful in our mission to have every guest experience a memorable stay.

We look forward to welcoming you back very soon.

With warm regards
Michael Nel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about The Twelve Apostles Hotel and Spa

Address: Victoria Road, Camps Bay 8000, South Africa
Phone Number:
Location: South Africa > Western Cape > Cape Town > Camps Bay
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Camps Bay
#1 Family Hotel in Camps Bay
#2 Spa Hotel in Camps Bay
#2 Luxury Hotel in Camps Bay
#2 Romantic Hotel in Camps Bay
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Twelve Apostles Hotel and Spa 5*
Official Description (provided by the hotel):
Nestled between the staggering 12 Apostles Mountain Range and the Atlantic Ocean, the uniquely located and luxurious Twelve Apostles Hotel & Spa offers the ultimate escape to relax and be pampered, while indulging in stunning beauty, discreet service and extraordinary charm. Within 10 minutes of the best beaches and 15 minutes from the waterfront. A proud member of The Leading Small Hotels of the World. ... more   less 
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Also Known As:
The Twelve Apostles Hotel Camps Bay
The 12 Apostles Hotel And Spa
Twelve Apostles Hotel
The Twelve Apostles Hotel And Spa Camps Bay, Cape Town, South Africa

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