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“Good standard” 3 of 5 stars
Review of Madeira Cafe, Camps Bay

Madeira Cafe, Camps Bay
Victoria Road | Shop 15, The Promonade, Camps Bay, South Africa
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Ranked #31 of 31 Restaurants in Camps Bay
Cuisines: Portuguese
Dining options: Reservations
Restaurant details
Dining options: Reservations
Guernsey, United Kingdom
Top Contributor
79 reviews 79 reviews
13 restaurant reviews
Reviews in 60 cities Reviews in 60 cities
58 helpful votes 58 helpful votes
“Good standard”
3 of 5 stars Reviewed November 20, 2013

Food is of a good standard. Far better than a lot of other places on the 'Strip'. Price is on the high side. Staff friendly but do need some training.

  • Visited November 2013
    • 3 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 3 of 5 stars Service
    • 3 of 5 stars Food
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37 reviews from our community

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Rating summary
Date | Rating
  • English first
  • German first
  • Any
English first
london, england
Top Contributor
158 reviews 158 reviews
107 restaurant reviews
Reviews in 70 cities Reviews in 70 cities
121 helpful votes 121 helpful votes
2 of 5 stars Reviewed November 12, 2013 via mobile

It was my husband's birthday. We had theatre tickets in Camps Bay and hit traffic on the way that made our time for dinner very short. We made for the first restaurant, Madeira Cafe. My husband had the lamb chops. He asked for 'pink'. They were barely cooked at all and SO much fat. The chips had been frozen and not cooked enough either so they were soggy. I played safer with a salad. When we complained about the meat they were so arrogant. They had a regular clientele, so they said, who returned time and time again. No apology for ineptly cooked food. They did not know we were short of time, we did not tell them we were in a rush. No excuses. They were not professional at all.

Visited November 2013
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Camps Bay, South Africa
Senior Reviewer
6 reviews 6 reviews
5 restaurant reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed October 15, 2013

If you are in any way in need of a nibble in our beautiful Camps Bay, I, as a local, who grew up on the slopes of the Twelve Apostles would recommend avoiding the restaurants, except one or two. Most of them toward the Pick 'N Pay side of the beach offer atrocious food at laughable prices, but I have never been compelled to actually scathe them on such a site as tripadvisor, until I decided I needed a break from the office, and tried Madeira, as it has just taken over what I thought was the worst of the worst, bottom of the barrel Cafe Sophia. I must say, I am impressed. They managed to blow Cafe Sophia's reputation as the worst restaurant in Camps Bay out of the water (a list which holds some already horrendous establishments).

Walk in asking for the newspaper on a Tuesday, I get ushered to a well laid out table, and seated in an incredibly comfy seat, with my requested paper joining me - great. So I order a sparkling water, and pick up the paper, it's a the business section of the Sunday Times (two days old). I again ask for todays paper, and get handed the previous Thursdays Cape Times. At this point I can see where my dining experience is going. After a little commotion I get told that they do not have todays paper (note, Madeira is situated above Pick 'n Pay - South Africa's leading retailer).

So, I order my meal. Chef's sandwich on rye with a side salad, instead of chips. Quite steep, but I have paid more for a sandwich at R69.00 (roughly USD$7). Which as far as I can remember on the menu had black forest ham, spiced chicken and salami - great, easy enough. I get handed two pieces of mass produced rye bread (sourced from the retailer downstairs), in the EXACT middle of the two slices, I find a mound of pre-grated cheddar, some chicken, 'sandwich ham' diced and a few diced pieces of salami. This concoction of glorified off-cuts is balanced on a massive slice of tomato, the function of which I can only assume is as a filler. To add insult to injury, apparently when asked if I would like a side salad or chips, he was just making polite conversation, as lone behold, accompanying this abortion of a sandwich were some oily, limp freezer chips.

On top of all of this, the music consisted of one song, menacingly put on repeat. The song, erratically sung by some nondescript group of voices in some post rock sudoevangelical modernistic style whilst all of them were attached to car batteries. Pleasant is not a word that immediately springs to mind.

Needless to say, avoid. Avoid at all costs.

After complaining to a passing member of staff (I think the chef!?!), my sandwich was deducted from my bill and left with R20.00 for a small sparkling water, I gave a R10.00 tip (50%) as it was quite clear that my waiter was doing his absolute best, and he unfortunately had a severe lack of training. I appreciate that. Plus he got the sparkling water right.

  • Visited October 2013
    • 1 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 1 of 5 stars Food
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Top Contributor
69 reviews 69 reviews
26 restaurant reviews
Reviews in 51 cities Reviews in 51 cities
57 helpful votes 57 helpful votes
“Terrible service”
2 of 5 stars Reviewed September 30, 2013

This restaurant was above the supermarket so you do have a bit of a view over Camps Bay but through trees. The waitress was receiving training and the person who was either manageress or owner seemed unfamiliar with the till so perhaps new or new ownership. We had to confirm the order three or four times and until the bill came we weren't clear if the ordered chips were included in the meal cost or not. A few chips were included but unlike most South African restaurants quantities were on the mean side. No napkins of any kind, not even paper.

The food appears to be cooked to order - at least you have to wait for it. The prices are slightly above average and the quality definitely not memorable. Nothing wrong with it but nothing great either. Pasta definitely al dente. Vegetables (ordered as an extra) perhaps the best cooked part of the meal.

Disappointing and poor value.

  • Visited September 2013
    • 2 of 5 stars Value
    • 2 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 3 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
8 reviews 8 reviews
5 restaurant reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
“Good little lunch”
4 of 5 stars Reviewed September 24, 2013

We had a quick lunch here on the little terrace and it was very nice and good prompt service. Recommended

Visited September 2013
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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