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“Very good hotel” 5 of 5 stars
Review of The Bay Hotel

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The Bay Hotel
5.0 of 5 Hotel   |   69 Victoria Road, Camps Bay 8040, South Africa   |  
Hotel amenities
Ranked #8 of 12 Hotels in Camps Bay
Marlow, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Very good hotel”
5 of 5 stars Reviewed May 31, 2013

We had a lovely weekend at this hotel.Very good service, the room was lovely with a amanzing view to the pool.
The bathroom needs a TLC, but still good.
Breakfast was really good, with lots of option and good service.

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheBayHotel, Manager at The Bay Hotel, responded to this review, June 6, 2013
Dear ReChristian. Thank you for sharing your Bay Hotel experience on Tripadvisor. We are truly delighted that you enjoyed your visit to the hotel, and have shared both your positive and contructive feedback with our staff. We look forward to welcoming back. Warm regards.
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536 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (148)
Date | Rating
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English first
Nottingham, United Kingdom
Top Contributor
67 reviews 67 reviews
61 hotel reviews
Reviews in 43 cities Reviews in 43 cities
67 helpful votes 67 helpful votes
5 of 5 stars Reviewed May 29, 2013

Our fourth visit in as many years and again for four days.
The previous three visits had been great but this time we just felt that the excellent staff here had moved up another notch and our stay was once again very memorable.
Stayed in room 305 with lovely view over the pool and out to sea. The rooms and bathrooms really are homely, airy, spacious, have excellent storage and are spotlessly clean/maintained The balconies add to the 5 star feel and the addition this year of the in room coffee machine is another plus. Fresh milk daily of course in the fridge.
Also new this year are the L'Occitane toiletries.
We ate in at the Bistro one evening, were transported to the sister hotel, Camps Bay Retreat (by the Hotel's Porche) another and the other two we walked to the Codfather restauant. All thoroughly enjoyable. Breakfasts are as good as ever with wide choice of top quality food.
This really is a top quality hotel.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheBayHotel, Manager at The Bay Hotel, responded to this review, May 30, 2013
Dear ROKNottingham. Thank you for your wonderful and kind review, we could not be more delighted that you enjoy staying at the hotel. It is always a pleasure to receive such positive feedback which we have shared with our staff. It was our pleasure to upgrade you and we look forward to welcoming you back again next year. Warm regards.
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Johannesburg, Gauteng, South Africa
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 29, 2013

Celebrated my birthday in Cape Town this past weekend, although the weather was bad. Bay Hotel made my bday a memorable one. Most esp. Sesi the lady we found at reception upon checking in on Friday...the complimentary cake and champagne 'THANK YOU Sesi' that I did not expect. The upgrade we received was also very kind of the hotel considering we had only booked 2hrs before arrival. The rooms were neat, the view was amazing and the restaurant were we had our breakfast was superb. I would definitely visit again. This was a definite value for money. Loved it!

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheBayHotel, Manager at The Bay Hotel, responded to this review, May 30, 2013
Dear Nokukhanya N. Many thanks for taking the time to review your recent stay with us and for your positive comments. We are thrilled that you chose The Bay Hotel to spend your birthday and that you had such a pleasant experience. Thank you again for visiting us and we hope to have you as our guest again soon. Warm regards.
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Haleiwa, Hawaii, United States
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed May 23, 2013

We had a great stay at the Bay Hotel. One receptionist there, Roeline, was amazingly helpful since we had never been there before and made our trip so much better. Thank you!

The only downside was the noise on Saturday night from a club nearby I think. Otherwise everything was perfect!

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheBayHotel, Manager at The Bay Hotel, responded to this review, May 27, 2013
Dear seg6. Thank you for your recent review of the hotel. We are thrilled to note that your stay was enjoyed in most respects, except for the noise from the outside. We do apologise for this inconvenience and have referred the matter to management for their attention and action. We trust that despite this we shall again have the privilege of hosting you at the hotel in the future.
Warm regards.
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Paarl, South Africa
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 20, 2013

We stayed at The Bay for one night to celebrate our wedding anniversary. All staff were extremely friendly and helpful. We asked the hotel to make a booking for us at a local restaurant, and without us knowing they informed the restaurant of our anniversary which was a lovely touch. The hotel offers a transfer service with their hotel cars including a Porsche Panamera, which we elected to make use of. The chauffeur, Amin, was great and the trip was a real treat. Upon our return to the hotel we received a complimentary bottle of sparkling wine and dessert. The breakfast buffet is absolutely delicious and staff very attentive. We enjoyed every bit of our stay and will definitely return.

Room Tip: Ask for a room with a sea view and make sure there are no palm trees infront of your balcony to bloc...
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  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheBayHotel, Manager at The Bay Hotel, responded to this review, May 21, 2013
Dear ADT1234. The Bay Hotel team would like to thank you for sharing your recent experience with us. It is a real pleasure to hear that you enjoyed spending your wedding anniversary in Camps Bay and trust that we shall again have the privilege of hosting you at our hotel in the future. Warm regards.
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Cape Town Central, South Africa
Top Contributor
72 reviews 72 reviews
22 hotel reviews
Reviews in 24 cities Reviews in 24 cities
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed May 1, 2013

I went with my friend to the Sandy B cocktail bar at the hotel. The staff were fabulous and allowed us to sit at the VIP members only lookout deck. The sea view was beautiful, the lavender Moquitoes were delicious and the weather was every bit as good as summer. I can see why a certain local celebrity describes the Bay Hotel as her favorite place. A place to see and be seen!

Room Tip: Find a good deal!
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  • Stayed April 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheBayHotel, Manager at The Bay Hotel, responded to this review, May 2, 2013
Dear Cassiel M. Thank you so much for taking the time to review your recent experience with us. We are thrilled that you enjoy using our Sandy B Private Beach Club bar and look forward to hosting you there again soon. Warm regards.
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Johannesburg, South Africa
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed May 1, 2013

Having stayed at the Bay for my 6th time, I was left wondering what has changed at the hotel. The views are incredible, the rooms are still stunning (although a new shower would be good as it still only chest high) and some of the staff are still there from years gone by. I guess it is all in the detail and the service is just not what it used to be at the hotel. I understand some of the mgt has changed and this may have had an effect because this is what changes the experience from good to great. I would still recommend staying at the hotel as it is still a hotel in one of the best locations anywhere in the world and a special experience for that alone. I hope by my next visit that the levels of personal service you want from a boutique hotel will be back.

Room Tip: Pay the extra to get a room with a view of the sea (premier sea view rooms).
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  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheBayHotel, Manager at The Bay Hotel, responded to this review, May 2, 2013
Dear Nicholas D. Many thanks for your input which we accept as being constructive. Please be assured that we have every intention of maintaining high a standard of service, and trust that despite recent experience, we shall again have the privilege of hosting you at The Bay Hotel in the future. Warm regards.
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Additional Information about The Bay Hotel

Address: 69 Victoria Road, Camps Bay 8040, South Africa
Location: South Africa > Western Cape > Cape Town > Camps Bay
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Business Hotel in Camps Bay
#4 Spa Hotel in Camps Bay
#5 Romantic Hotel in Camps Bay
#5 On the Beach Hotel in Camps Bay
#8 Luxury Hotel in Camps Bay
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Bay Hotel 5*
Number of rooms: 76
Official Description (provided by the hotel):
A distinctive blend of sophisticated elegance and casual comfort. The Bay Hotel is superbly designed with 78 rooms and suites offering 5-star luxury in an unsurpassed setting. No less than four hotel pools with expansive sun decks offer superlative views of the Atlantic Ocean and majestic Lion's Head. Renowned as a haven for romantics, leisure is our catchword, from rejuvenating spa treatments to the convenience of our unique cocktail bar. And for the ultimate in relaxation, we recommend our cigar lounge and bar with breathtaking views. Celebrate special events at the intimate Celebration Table or Private Deck overlooking a sapphire sea. Fully-equipped meeting and events venues are available to suit every occasion, including the historic Rotunda for glittering parties and flawless weddings. Breathe deep... exhale slowly and rediscover fun. Float into blissful relaxation while enjoying our exceptional brand of hospitality. ... more   less 
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Also Known As:
Bay Hotel Camps
The Bay Hotel Camps Bay, Cape Town, South Africa

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