Myself and my partner stayed at the protea president from the 22nd September- 2nd October, Upon arrival we were pleasantly surprised at how quick the check in process was, and how polite and helpful the staff on reception were. We stayed in a sea facing apartment, which was fab, very modern, cosy and spacious. We had breakfast daily at the hotel, a very large selection to chose from, continental and cooked breakfast available. The waiters and waitresses were very attentive, making sure we had everything we needed! breakfast is available from 6.30am, we had booked an excursion which meant we were to be picked up at 6am, the hotel provided us with an excellent breakfast box to take with us! I feel the dinner menu was slightly disappointing, not a lot of choice at all, I was expecting the menu to change part way through our holiday, but it didn't, although food quality and presentation was good! On a few occasions we ordered room service, the majority of the time the food was with us within 20-30 minutes, the last time we ordered room service we waited 2 hours, before we had to ring again and remind them of our order! which we found totally unacceptable, but human error. We didn't use the pool area that much, due to the weather being chilly, but it looked clean and well maintained. All public areas of the hotel were spotless. We booked a few day trips with the excursions lady in reception which I would definitely recommend, very efficient. I did notice this hotel doesn't have many facilities for children, so you may want to think again before taking your children here. Complimentary Wi-Fi was good, although slightly slow at times it was efficient for browsing the internet, 500mb seemed to last forever! The location for us was fab, a short taxi ride to the V&A waterfront, and a short taxi ride/20 minute walk to Clifton beaches and camps bay
In my opinion there were only two downsides to this hotel, first being; Ordering drinks from the bar is a very long drawn out process often taking around 10-15 minutes. Second being; On one particular day we asked reception if they were able to check the weather on top of table mountain around 8am, we were told by the girl there (who didn't even pick up the phone to check, or look on the internet) that she knew table mountain was open and that visibility from the mountain was good, she would not even let us asking anybody else, before interfering going on the tell us for the second time that 'visibility is good' after paying for a taxi to get us to table mountain, we found that this was not the case, and visibility was infact 'poor' we ended up paying for a taxi back to the hotel! In my eyes customer service goes a long way, and it would not have harmed her to check the weather!
Overall, I loved my stay at this hotel, Nothing major wrong with the hotel, just a few minor areas i personally feel they could improve on.
- Official Description (provided by the hotel):
- The atmosphere of this magnificent sea-side 4 star hotel in Cape Town’s Bantry Bay area is relaxed, yet professional. For business or leisure there is no better choice of venue. Surrounded by the stunning Lion’s Head Mountain range and Atlantic Ocean, the hotel’s spacious rooms offer all the facilities that one would expect from a world-class hotel. One can enjoy a cocktail in the Senate Bar or a sundowner on the terrace, overlooking the magnificent rim-flow pool to the ocean. Once you have taken in the spectacular view you can let the Islands Restaurant tantalise your taste buds with its sumptuous cuisine. When you are not visiting the famous Clifton Beach, the V&A Waterfront or Table Mountain why not pamper yourself at the Amber Hair Salon, or take in the sites of Cape Town with a tour on the hop-on-hop-off Cape Town Site Seeing Bus. Not only can you purchase these tickets from the Travel Desk but you can also use the bus stop situated right outside the hotel as your starting point. Once you have discovered its remarkable variety of facilities, impeccable service and consummate luxury, you will agree that there really is no better choice of venue than Protea Hotel President, and it’s without a doubt the most eminent Cape Town hotel on the Platinum Mile. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Orbitz, Booking.com, Marriott, Expedia, Hotels.com, Cheap Tickets, Agoda, Priceline, Despegar.com, EasyToBook, Travelocity, Odigeo, TripOnline SA, Tingo and South African Hotels so you can book your Protea Hotel President reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Protea Hotel Bantry Bay
- Protea Hotel President Bantry Bay, Cape Town