We stayed at the Vacation Club in Sun City this last weekend. The accommodation was a huge disappointment. We were in an upstairs unit which was tiny, smelly and run down. The aircon did not work and the kitchen is not at all well stocked with utensils. We had booked a downstairs unit but I won't even go into the saga surrounding that miscommunication!
We went to Valley of the Waves twice which the kids loved. Get there as it opens as it fills up fast and by 12 it is unpleasant. The Life Guards are everywhere which gives you a sense of security. We went to the maze at the Lost City which again the kids loved. We went to the Pilansberg National Park which we enjoyed.
It is very difficult to find information about what is available at Sun City and certainly the Vacation Club gave us no information except for a page of rules and a map of the accommodation. We had to google for info and I'm sure we missed out on a lot of things. We even went to the Info Centre at the Entertainment Centre but they only answer direct questions and don't offer any information. You would think there would be a booklet or an app of all the things available. If you ask any of the staff at Sun City where places are you are likely to get a sigh and a mumble with a vague pointing in a direction before they turn their back in you.
The service wherever we went at Sun City was dreadful (except Nando's!). Every place had sullen, silent and grumpy people and you got the impression you were interrupting them whilst you handed over wads of money for the various entertainments or foods. Even my normally patient and laid back husband had a moment with the staff who refused to give information.
Sun City is very expensive and we worked out that we could have all flown to Cape Town, hired a car and stayed in self cater for the same amount we spent.
That said, the kids absolutely loved their weekend treat at Sun City and the poor accommodation, shoddy service and run down look of the whole place did not matter to them one bit - they want to go back.
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