Being a recent Prokard sign up, we thought it would be good to stop over on the way through to our family gathering in Gauteng. I duly booked with express instructions to secure us adjoining rooms, which are available in this hotel. (if you get it right a nice touch for the family). Unfortunately there was a communication issue between Protea Hotels booking and the hotel, which meant that our adjoining rooms has already been allocated. Upon my insistence the staff at the hotel worked hard to move someone into another room and after about 45 minutes we were duly booked in.
The rooms are very comfortable, and the bathrooms perfectly adequate. We liked the fact that there was access to the big hole attraction right next door, which was where we spent the bulk of our full day in KImberley. I feel that for what you get we paid too much, and next time would seek out a Bed and Breakfast or even a self catering chalet for the family.
We did find the service in the restaurant exceptionally good, with the waitrons particularly friendly and willing to help. If you as a traveller are prepared to engage with the staff then they will give you plenty back in return.
Overall an OK experience, but not sure we would do it again...
- Official Description (provided by the hotel):
- This hotel in Kimberley is conveniently located near the city business district, Mine museum and hospitals. It offers an airport shuttle and rooms with air conditioning. The rooms at the Diamond Lodge are decorated in warm colours with cable TV, a work desk and a private bathroom. Guests of the Diamond Lodge can enjoy a rich South African breakfast. There is also a bar serving refreshing drinks and light snacks. The Diamond’s front desk is open 24-hours a day. ... more less
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