We usually look at TripAdvisor before booking our hotels, but did not do so this time. Our mistake. We booked this motel on line after reading that it was refurbished and refreshed. I am not sure what has been done to do so, but we found this to be the worst motel we have ever stayed in. When we arrived the young woman behind the counter was very friendly and called us by name. When we asked how she knew our name, she said that only three people had booked a room and we were the third ones to come in - that should have been a clear sign. When we drove up to the room we spotted several outdoor chairs that had torn and worn upholstery. There were a few couples sitting around drinking beer. As we entered the the room we found that is was mostly clean with a small microwave and refridge. However, there was NO 24 hour office staff, NO hairdryer, NO clothes hangers, NO Do not Disturb sign, NO telephone book, NO coffee, NO clock, NO curtains (only cheap blinds that let in the sun). Additionally there was only one set of towels; the deadbolt did not work and there were no additional security locks; the TV was very small and emitted a high pitched buzz; and the internet was very slow. Throughout our stay there were people partying in the parking lot and playing loud music. We were told by some locals that this motel is in a very bad part of town. There are many decent looking motels in Lake Havasu City that are almost as cheap and provide breakfast. Our advice is to stay at one of them. DO NOT STAY AT THE SAND CASTLE.
- Official Description (provided by the hotel):
- Standard queens, double queens, king mini suites & 1 bd suites with full kitchens. free wi-fi, RV & boat parking, complimentary coffee in lobby. ... more less
- Reservation Options:
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