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“Old but nice.” 4 of 5 stars
Review of Quality Inn & Suites

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Quality Inn & Suites
2.0 of 5 Hotel   |   271 S Lake Havasu Ave, Lake Havasu City, AZ 86403 (Formerly Ramada Inn Lake Havasu)   |  
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Ranked #13 of 24 Hotels in Lake Havasu City
Wharton, Texas
Top Contributor
78 reviews 78 reviews
38 hotel reviews
Reviews in 49 cities Reviews in 49 cities
43 helpful votes 43 helpful votes
“Old but nice.”
4 of 5 stars Reviewed June 13, 2013 via mobile

Very spacious room. Large bathroom. Interior obviously recently redone. Comfortable bed. Outside of motel clean and well kept. Attractive restaurant on premises. Very reasonable rate for resort area . Exceptional free continental breakfast in the restaurant. Room was city view, but also included the mountains in the background.

The room was overlooking a very busy street. There was the traffic noise, but the a/c pretty much covered over the traffic. The a/c seemed quieter than most. The only problem was the a/c blowing directly on the bed. Solved that by moving a chair and putting it in front of the unit.

Overall a good experience. Would stay again. Enjoyed London bridge and walking around that area.

Stayed June 2013
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QualityLH, Manager at Quality Inn & Suites, responded to this review, June 17, 2013
We appreciate your business and the confidence you have placed in us. We look forward to seeing you on your next visit to Lake Havasu City.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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161 reviews from our community

Traveler rating
    11
    44
    56
    31
    19
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41
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
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Lake Havasu City, Arizona
Senior Contributor
44 reviews 44 reviews
19 hotel reviews
Reviews in 24 cities Reviews in 24 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed April 22, 2013

We made our reservation while in route to Lake Havasu City, AZ. The room rate was reasonable for a weekend and the Quality Inn was pet friendly which was important as we had our 2 dogs with us.
The front desk clerk at check-in was friendly and very efficient. Check-in was quick and easy.
We were pleased with the cleanliness of the rooms and found they had new shower heads which provided a very nice shower.
The free breakfast buffet was acceptable .... it was similar to breakfast at many other hotels.

Room Tip: The hotel is adjacent to highway 95 (the highway is behind the hotel). We did not hear any traffic...
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  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QualityLH, Manager at Quality Inn & Suites, responded to this review, June 17, 2013
We apreciate your business. Thank you for staying with us. We would love to have you stay with us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Beaver Creek, MN
Senior Contributor
35 reviews 35 reviews
11 hotel reviews
Reviews in 23 cities Reviews in 23 cities
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed March 12, 2013

This was our first trip to Lake Havasu City and we entered from the south on Highway 95 locating our hotel on Lake Havasu Avenue. Large hotel with ample parking. Our room was large with a king bed and we chose the location near the highway. The front desk gave us a choice as the highway can be much more noisy. With the air conditioning, we hardly noticed. First disappointment was the bathroom - the toilet is in with the tub and so crowded - it would be very difficult to dress in there. Next - the refrigerator. What refrigerator - there is none. Would be tough in the summer months with added heat. We like our water COLD. No microwave either but that wasn't a problem here. Next - the outlets - where are they? With the techie stuff that all needs to be recharged, we really had to look for outlets. It could be so easy to have lamps with the added outlets and away from the bathroom sink - which that, too, was small. The continental breakfast area was very large like the hotel and included hot food as well. The hotel includes one or two restaurants for your pleasure. Laundry is available right near the swimming pool for its customers. This location is very near the London Bridge and possibly close enough to walk. The 2nd day the front desk gal gave us suggestions on where to hike, etc. We followed her advice and had a wonderful time.

  • Stayed March 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QualityLH, Manager at Quality Inn & Suites, responded to this review, March 14, 2013
Thank you for your comments and we appreciate your business. We are pleased that you enjoyed your stay.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sedona, Arizona
Top Contributor
134 reviews 134 reviews
63 hotel reviews
Reviews in 63 cities Reviews in 63 cities
99 helpful votes 99 helpful votes
3 of 5 stars Reviewed March 4, 2013

We went with another couple for two nights. Our check in was good, staff was friendly and put our friends next door to us. The hotel is quite large, looks like three stories, with one being a lower level. There is no elevator, but the stairs are not too bad. All rooms lead to an outside patio or walkway. The rooms themselves are very nice and very clean. The tvs are not flat screen, but are an adequate size. The beds are very firm, but comfortable. The pillows are good, the towels are good, but not exceptional. The bathroom is rather small, but the shower pressure is good. You do get a free buffet breakfast with your room, but make sure to bring your coupons. This is one of the first times we were ever given or asked for our meal tickets. It does offer hot and cold items, no waffles, so it makes it better than some other breakfasts. Since the breakfast is hosted in their restaurant, the area is rather spacious and bright due to the full windows which afford a view of Lake Havasu. However, the hotel does have some real deficiencies. While the prices are very affordable and the property is nice looking, do NOT accept an odd-numbered room on the highway side of the hotel if you are not used to Heavy Vehicle Noise. Strongly request a room on the parking lot side. The noise almost never quieted down from the highway and the motorcycle noise was unbelievably unacceptable and disturbing. We could not sleep due to the constant traffic. I tried to change our rooms, but was told they were totally full and could not grant our request for either night. The noise totally came through the windows as though there was no insulation. Also, our door had such gaps all around it, we laughed and said that someone could simply push the door and frame in and it would only be held up by the locks. Our door also did not close with a good seal, making it a little difficult to close tightly. However, all that being said, we never felt unsafe and felt we were in a relatively safe neighborhood with close access to London Bridge and the lake. I would not let the outside corridors or the location deter me from staying there again, but I would never accept a room on the highway side again.

Room Tip: Unless you are used to heavy highway noise, ask for a room on the parking lot side of the hotel.
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  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QualityLH, Manager at Quality Inn & Suites, responded to this review, March 14, 2013
Thank you for your comments and we appreciate your business. We look forward to your next stay at our hotel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Box Elder, South Dakota
1 review
2 of 5 stars Reviewed February 3, 2013

This trip was for a funeral and quite sad and I needed two rooms with a connecting door for my children and my husband and myself...I called 11 hotels all booked or cdid not have except this one. The room doors do not close all the way so they have to be slammed and do not seal or close properly without the big deadbolt on them.....the first bathroom the door opened into the bathroom rather than out of the bathroom and scraped the toilet and the tub. The beds were lumpy and uncomfortable and the tvs are ancient and the cable only 7 o 8 channels worked. The rooms I was given faced the interstate and the roar of trucks horns and sirens kept us up all night. The mornig breakfast was acceptable except the hair in my soggy potatos . The at the end we just left after three days and now I am being blamed for their three pillows which we never did.....I am pissed!

Room Tip: Whatever you do if you have to stay there stay around the front part where you can get to your truck...
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  • Stayed January 2013, traveled on business
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QualityLH, Manager at Quality Inn & Suites, responded to this review, February 27, 2013
I would like to say we are sorry that you had a unpleasant experience at our hotel. We follow the Choice Hotel guidelines on all our bedding.
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Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 of 5 stars Reviewed January 22, 2013 via mobile

With outside hallways and stairwells and no security, we did not feel safe. The fact that staff collects tickets for the free breakfast is a dead give away of the type of clientele this place attracts. Facility dated and unclean.

  • Stayed January 2013
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QualityLH, Manager at Quality Inn & Suites, responded to this review, February 4, 2013
Thank you for your comments. We also serve breakfast to the public so we must have a way to distinguish between our hotel guests and public guests. Hotel guests get a complimentary breakfast each morning.
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Green Valley, Arizona
Top Contributor
141 reviews 141 reviews
25 hotel reviews
Reviews in 48 cities Reviews in 48 cities
100 helpful votes 100 helpful votes
4 of 5 stars Reviewed January 20, 2013

The Quality Inn and Suites is a well-kept property close to the London Bridge in Lake Havasu, AZ. We had a large King room and had a comfortable bed and pillows. The room and bathroom were very clean. There were no odors to the room and appreciated that housekeeping did not use a perfumed air freshner like we have noticed in other hotels. The "full" hot buffet breakfast consisted of the expanded continental breakfast plus scrambled eggs and sausage. The WiFi was strong - even at the end of the property. We only have two minor negative comments. (1) Our room was stocked with only two bath towels, two face cloths and one hand towel. (2) The walls were so thin, if the TV was off, you could hear the neighbors talking and "using" the toilet - not just flushing the toilet. It was definitely necessary to keep the bathroom door shut and the TV on.

  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QualityLH, Manager at Quality Inn & Suites, responded to this review, February 4, 2013
Thank you for your comments. We appreciate you business and the confidence you have placed in us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Quality Inn & Suites

Address: 271 S Lake Havasu Ave, Lake Havasu City, AZ 86403 (Formerly Ramada Inn Lake Havasu)
Phone Number:
Location: United States > Arizona > Lake Havasu City
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #13 of 24 Hotels in Lake Havasu City
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn & Suites 2*
Number of rooms: 177
Official Description (provided by the hotel):
Full service hotel with a restaurant & lounge on property with heated outdoor swimming pool. Centrally located on the west side of town right off Highway 95 and just two blocks from the lake and the famous London Bridge. ... more   less 
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Also Known As:
Quality Inn And Suites
Quality Hotel Lake Havasu City
Quality Inn Lake Havasu City
Lake Havasu City Quality Inn

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