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“Great Resort, Great Staff, Great Location!!!” 5 of 5 stars
Review of London Bridge Resort

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London Bridge Resort
3.0 of 5 Resort   |   1477 Queens Bay, Lake Havasu City, AZ 86403   |  
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Ranked #6 of 24 Hotels in Lake Havasu City
GreenLeadersBronze level
Villa Park, California, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
“Great Resort, Great Staff, Great Location!!!”
5 of 5 stars Reviewed June 28, 2013

We recently had the pleasure of holding an event at The London Bridge Resort. We could not be any happier! Everyone was very helpful and contributed ideas and suggestions that helped make our event a huge success!
The Event Staff is wonderful to work with and most importantly delivered everything they said they would!
Reservation and Check in - Was smooth and easy. All of our rooms were ready when promised. The rooms are large, clean and reasonably priced.
Everything at the resort went well.
The London Bridge Resort EXCEEDED our expectations!!!!!

London Bridge Resort get's 2-Thumbs up!
Mark "Junior"

Room Tip: Jacuzzi suites are very nice.
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  • Stayed June 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kristina G, Guest Relations Manager at London Bridge Resort, responded to this review, July 3, 2013
Greetings Hogryydr,
Glad to hear the event was a success, how could you go wrong with beautiful Lake Havasu? So much to do here at the Resort, not to mention the lake is our backyard. Thank you for hosting your event with us, it makes me happy to hear we exceeded your expectations and we look forward to your return next year.
See you in 2014!
Kristina Gallo
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354 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (136)
Date | Rating
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  • English first
  • French first
  • German first
  • Italian first
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English first
Riverside County
Top Contributor
55 reviews 55 reviews
9 hotel reviews
Reviews in 30 cities Reviews in 30 cities
67 helpful votes 67 helpful votes
5 of 5 stars Reviewed June 27, 2013

When we arrived at the Resort. We were greeted by Jennifer,She was very attentative to our needs such as reservations for restaurant's and tours for the week.
we were pleased with the cleanliness of our room and the grounds.
we also notice during the duration of our stay the pool staff were checking and cleaning the pool's
daily.And overall the staff was very polite and we will be back to stay at this resort.

Room Tip: choose a room with a roof top lounge and view
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kristina G, Guest Relations Manager at London Bridge Resort, responded to this review, July 3, 2013
Hi JR132,
Thanks for the review! Jennifer, our concierge, is definitely the go to girl when it comes to having fun in Havasu! You name it…and she will make it happen. Thank you for the positive feedback on our cleanliness too. It takes a huge team to keep up with our 3 pools and 110 acres, good to know that their hard work shows.
Hope to see you soon,
Kristina Gallo
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Victorville
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed June 18, 2013

overall this place was nice. We had minor issues where all the sockets didn't work,and the bathroom doors didn't lock, but it was clean, staff was great, night swimming was cool and they had shows and performers. I wished my kids were able to get on the waterslide but we could never catch it open and the food places here close way too early. The breakfast was cool and filling and the staff Janet was so nice and helpful. Overall I would say nice place and plenty of things to do.

  • Stayed June 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 18, 2013

This resort definitely WOWed me. The staff was super friendly, always greeted us and offered any help they could. Janet was very nice at the Splash Grill for breakfast and at the Splash Bar at the swimming pool. We got to stay for a week and it was fun to recognize people and other families. The suite was very comfortable, and I'm picky! This resort was very clean and I have to say, I love white sheets! There was a small kitchen with a stove, microwave, dishwasher and refrigerator so we were able to have meals in the room if we wanted to. The patio was perfect for our kids because they could explore outside and we could watch the happenings of the channel from our room.
We went out to Martini Bay, which was right down the hallway. I felt comfortable leaving my kids in the room with the sitter to meet up with some friends for drinks. The ambiance at Martini Bay was both relaxed and classy. It even had an amazing back patio, with really cool fireplaces and seating. The bartender came out to us on the patio, so we didn't have to interrupt our conversation to go inside. My girls loved swimming in the pool and my husband loved the slide. The girls will never forget the girls that danced with fire at the pool and my husband is still talking about the amazing massage that he got at the resort's spa.
The nice thing about this resort was there was every activity and amenity that you could have asked for and we hardly left the resort for that very reason. I would definitely recommend this resort for anyone, it was perfect for a family like ours! It was a vacation for sure!

  • Stayed June 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kristina G, Guest Relations Manager at London Bridge Resort, responded to this review, July 3, 2013
Hi ShaeBayley,
I love your review!!! It makes me so happy to hear that we could make your family vacation memorable. Being a mom myself, I know how precious time is…..and when we finally get the chance to get away for some true quality time…..it has to be perfect! I hope you get a chance to squeeze us in again before the kids go back to school. We have a new family fun package we can set you up with along with some new family friendly activities too…let me know.
Yours truly,
Kristina Gallo
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Orange County, CA
Top Contributor
218 reviews 218 reviews
25 hotel reviews
Reviews in 47 cities Reviews in 47 cities
1,445 helpful votes 1,445 helpful votes
5 of 5 stars Reviewed June 15, 2013

I keep coming back because of the extra friendly staff, the amenities offered, the great food, and location, location, location!

Every time I am there, I see the staff upgrading the property to make my stay even better than the last time.

There is so much to do at or near this resort. I park my car, and don't return to it until I leave at the end of my stay.

I have been told that the staff takes on the title of Service Enthusiasts. Let me tell you, it's working! Keep up the good work, and I hope to be back soon.

Green Features: I read this in the news: LAKE HAVASU CITY, AZ (May 29, 2012) – London Bridge Resort has received the “Certified Green” designation from the Arizona Lodging and Tourism Association.
  • Stayed June 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kristina G, Guest Relations Manager at London Bridge Resort, responded to this review, July 3, 2013
Hello 90622,
Thank you for noticing the upgrades; especially within the Resort Team. Customer Service is so boring; our team has taken a pledge to be a Service Enthusiast. They are committed in showing the love for where they work and where they live. They are on vacation with you.......minus the cleaning, repairing and serving part. LOL.
Thank you for the noticing the change and we look forward to WOWing you again!
Kristina Gallo
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Seattle
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 14, 2013

My wife and I did a week long trip veiwing the canyons in Utah and Arizona. This was one of our stops at the end of the week. I was suprised at the freindlyness of the staff and I was upgraded to a suite with a veiw of the bridge at no extra cost, that just made the whole trip more enjoyable. The room was clean and large, the laundry was close, and we just relaxed. The walk across the bridge was beautiful. When you are there take the boat ride across the lake to the casino. Even if you don't gamble the boat ride was worth the $2 round trip. Also the breakfast at the Splash was well done. Will make this a stop on our next vacation.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kristina G, Guest Relations Manager at London Bridge Resort, responded to this review, June 15, 2013
Hello Dave T,
Sounds like an awesome vacation! Glad to hear that we could end it on a pleasant note. The casino boat is a nice touch…it’s a beautiful boat ride and it leaves every hour on the hour making it very convenient. Plus the pick up is right under the London Bridge next door to the Resort…no car needed. I look forward to your return; your complimentary upgrade is waiting for you.

Yours truly,
Kristina Gallo
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Lake Havasu City, Arizona
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 14, 2013

My husband and I spent two nights last week at the London Bridge Resort as a staycation. These were two very warm days and nights in Lake Havasu City so we were a little stressed. That stress was relieved the minute we walked in. The check in at the front desk was quick, efficient but most importantly friendly (thank you Jessica K). We were treated like royalty by every staff member - everyone from the ladies in the gift shop to the bartender at Martini Bay made sure our experience was the very best it could be. Our dinner and drinks at the bar at Martini Bay the second night were outstanding and the service as friendly as it gets. The resort is so well kept, clean and inviting, the pools sparkling and cool and the A/C works great! I recommend the London Bridge Resort to anyone who wants to get away from their real world for a little while, relax, have fun, and some great food and drinks.

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kristina G, Guest Relations Manager at London Bridge Resort, responded to this review, June 15, 2013
Thanks LisaJK61 for the review. I’m sorry to hear your A/C went out…and of course it would happen when we're experiencing record breaking heat in Lake Havasu. On a brighter note; at least you got to enjoy some R&R and no household chores for a couple nights. : )

Anytime you’d like to escape…..give us a ring, we’d love to make that happen for you.

Yours truly,
Kristina Gallo
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Additional Information about London Bridge Resort

Address: 1477 Queens Bay, Lake Havasu City, AZ 86403
Phone Number:
Location: United States > Arizona > Lake Havasu City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Lake Havasu City
#3 Business Hotel in Lake Havasu City
#6 Family Hotel in Lake Havasu City
Price Range (Based on Average Rates): $$
Hotel Class:3 star — London Bridge Resort 3*
Number of rooms: 122
Official Description (provided by the hotel):
London Bridge Resort is an All-Suite Waterfront Resort and is poised along the Colorado River and Lake Havasu. London Bridge Resort is situated on 110 beautiful waterfront acres, adjacent to the London Bridge and the Bridgewater Channel. The resort features 3 swimming pools, Splash Pool and Waterslide, restaurants, bars, fitness center, and complimentary Wi-Fi. Daily hot breakfast is included. The resort is centrally located in the heart of Lake Havasu nearby restaurants, shopping, theaters, nightlife, and entertainment. Located nearby are boat and watercraft rentals, fishing guides, lake and desert tours, championship golf, and Nevada-style gaming. ... more   less 
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Also Known As:
London Bridge Hotel Lake Havasu City
Hotel London Bridge

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