My family stayed at this location back in the 80s, and it was excellent place... so I thought I would give it another try, even after reading the bad reviews.... well, I should of listened to my gut & went somewhere else. I booked 2 nights for cheap, just wanted a place for my daughter to splash around in the pool. and the a/c to cool off the room, well, the pool was green & paper sign on it that said CLOSED> nice... and our rooms window/ wall A/C, which was placed in the back of the room where the bathroom was, did not work!.. it would spit out some cool air for a few minutes, and then blow hot air... so I went to the front desk, & asked to be changed to a room that the A/C worked, but instead she followed me back into my room, opened the door and said "I can feel the cold air from here". well, yeah if you are coming in from 105 temp outside & go to a room that is about 85.. it will feel cooler, at 1st.. BUT TRY SITTING IN THERE AND SEE HOW YOU LIKE IT!... she refused to move us, even when there was plenty of rooms available. so we went to lunch & came back to see if anything changed with our A/C. no it didnt, so I went back to the fron desk & told her, it is too hot, we are going to another hotel. She could care less, didnt offer to move us or anything.. & I am not the type of person that gives attitude, I asked nicely... but I guess that doesnt matter. waste of time, and ,money.... and the absolute worst management I have ever came across.. that is not a way to keep customers!
- Official Description (provided by the hotel):
- Quiet relaxing stay - daily, weekly or monthly. Amazing lake-mountain sunset views. Enjoy the refreshing clean pool & SPA and barbeque while watching the sunset. Lots of boat parking. Short drive to restaurants & Shops of Lake Havasu, London Bridge, marina, beach & playground. Enjoy the best of Lake Havasu! ... more less
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