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“Horrible Service, Sub-Standard Food.” 2 of 5 stars
Review of Black Bear Diner

Black Bear Diner
1900 Mcculloch Blvd N, Lake Havasu City, AZ, Lake Havasu City, AZ 86403-5747
928-855-2013
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Certificate of Excellence 2014
Cuisines: American
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Restaurant details
Good for: Families with children, Local cuisine
Dining options: Dinner, Dessert, Lunch, Breakfast, Late Night
Lake Havasu City, Arizona
Reviewer
4 reviews 4 reviews
3 restaurant reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Horrible Service, Sub-Standard Food.”
2 of 5 stars Reviewed January 7, 2014

Note: I've only been there once for lunch so this is based on only one experience. They might have been having an off day. Our server was absent minded and unattentive. The food was low end diner food. I think you'd be better off at Denny's down the street.

  • Visited March 2013
    • 3 of 5 stars Value
    • 2 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 2 of 5 stars Food
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159 reviews from our community

Visitor rating
    78
    58
    13
    5
    5
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Cadillac, Michigan
Top Contributor
188 reviews 188 reviews
110 restaurant reviews
Reviews in 54 cities Reviews in 54 cities
58 helpful votes 58 helpful votes
“Black Bear”
4 of 5 stars Reviewed January 3, 2014

Busy place for 2 PM. Had to wait a short time for a table. The server was very nice, but was called away for a few minutes. I could see our food come up in the server window but no one brought it to us. I understand that any server who was there was to bring out the orders, but 3 of them looked at it and walked away. Our server came out and when she brought our order I told her what had happened. The food was warm, not hot, but by them I was too hungry to send it back. The server did try to find out what happened. Not a real big deal, and not the server's fault.
The food was good as always though.

  • Visited December 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 3 of 5 stars Service
    • 4 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ebensburg, Pennsylvania
Top Contributor
207 reviews 207 reviews
161 restaurant reviews
Reviews in 105 cities Reviews in 105 cities
95 helpful votes 95 helpful votes
“Delicious "home" cooking”
4 of 5 stars Reviewed December 24, 2013

The service was excellent. Our waiter was extremely personable and advised us accordingly about the size of dinner plates to order. He also made certain that the coffee was freshly made before serving it. I really appreciate that kind of attention. Fortunately this restaurant offers a "lighter" size portion as well as the full size. The lighter plate is no way skimpy on portions. I don't know how anyone could eat a bigger serving that the light one. I had the pot roast, mashed potatoes, gravy, beans, salad and cornbread. So tasty and just like moms. The restaurant was clean and a good temperature.

Visited December 2013
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bolton, United Kingdom
Contributor
11 reviews 11 reviews
3 restaurant reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
“A Tasty Treat!”
5 of 5 stars Reviewed December 5, 2013

Ate at the Black Bear tonight. Chicken noodle soup was hot and tasty. Steaks we're cooked just to our liking and the red skin mash and gravy was perfect and piping hot. Karlie our waitress was friendly and attentive. Food is very reasonably priced and huge portions! If this chain is equally as good as the one in lake havasu we'll certainly be looking out for the next one on our road trip. Highly recomended!

  • Visited December 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
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Rapid City, South Dakota
Top Contributor
87 reviews 87 reviews
41 restaurant reviews
Reviews in 16 cities Reviews in 16 cities
60 helpful votes 60 helpful votes
“Anywhere in the country, always great!”
5 of 5 stars Reviewed November 5, 2013

Like any other Black Bear, they are all great, large portions, good tasting food, and with us traveling full time, we can always count on eating a good meal here.

  • Visited November 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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