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“The tree restaurant - absolute shocker!” 1 of 5 stars
Review of Satara Rest Camp

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Satara Rest Camp
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2.0 of 5 Cabin/Campground   |   48 km from Orpen Gate, Kruger National Park 1350, South Africa   |  
Hotel amenities
Johannesburg, South Africa
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
“The tree restaurant - absolute shocker!”
1 of 5 stars Reviewed January 7, 2013

Went for breakfast at The Tree restaurant at Satara camp. Waited 15 minutes to be acknowledged and only then when we called loud enough. The "supervisor" took our order we waited again and eventually had to go into the drinks area ourselves and get our drinks and then waited again for our breakfast which did not materialize, we then noticed a large group that arrived after us, getting their food before us. when we inquired as to why , we discovered that our order had not been placed. When raised with the manager he gave us weak excuses and tried to brush us off instead of doing something about it, his "wife" or the manageress just stood there as people complained all around us. and we eventually ate an hour and a half later. and to top it ff they tried charging us for food we did not have. if this is an example of South Africa's top tourist site, then it fails miserably.

  • Stayed December 2012, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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300 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Nuevo, CA
Top Contributor
141 reviews 141 reviews
43 hotel reviews
Reviews in 62 cities Reviews in 62 cities
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed December 10, 2012

As others have said Satara is getting very dilapidated but it is the best camp for game viewing by far. As long as your expectations are not high and you know what the accommodations are like you will be fine. The units are older and in need of updating. We found the service and the cleanliness to be fair, and we were really only in the bungalows to eat and sleep. The majority of the time should be spent searching for animals.... after all you are in a game reserve.

The family cottages are spacious and are a good way to go if you have a group. It works out to be a bit cheaper than getting separate bungalows.

  • Stayed November 2012, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bruges, Belgium
Top Contributor
60 reviews 60 reviews
17 hotel reviews
Reviews in 27 cities Reviews in 27 cities
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed December 9, 2012

We found the park itself not so interesting, and less taken care off then the other parks. It looked more like a wilderness then anything else. also the rooms/lodges were of a lesser quality. There is need for management to take a close look and follow up on this resort.

  • Stayed November 2012, traveled with family
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beauvais, France
Top Contributor
96 reviews 96 reviews
44 hotel reviews
Reviews in 55 cities Reviews in 55 cities
106 helpful votes 106 helpful votes
2 of 5 stars Reviewed November 28, 2012

It is unfortunate that I feel the need to give Satara a poor rating, since this restcamp is actually ideally situated for game-viewing. On the evening of our arrival, during a sunset game-drive (with ranger) we came across a lion devouring a recently killed buffalo - right on the roadside - whilst another exhausted male recovered nearby. The following morning, during our sunrise drive, we saw several hyena at the kill-site, another lion pride at a different site also close to the road, followed by yet another lion further off in the distance - all on the loop drive around Satara Camp.

First stayed at Satara with my wife in November 2002 and we found the location to be good but the camp infrastructure a bit dated. Clearly there has been no renovation during the intervening nine years. Our unit was pretty dilapidated, the mosquito window-screens were rusted and did not open or close properly. The airconditioner was old and very noisy and was barely able to combat the high ambient temperatures. The smell of the bed-linen gave us to suspect that the sheets had not been changed since the previous occupant had checked out. Either that, or the pillows etc were in urgent need of laundering. Not sure that they clean the units properly or regularly - an unpleasant odour and small droppings in the bathroom suggested that a family of rodents had taken up residence - although we never saw any of the little critters. Satara is in a great location and has a lot of potential, but is in urgent need of a make-over. Should note that we expressed our dissatisfaction when they emailed us a customer's satisfaction survey, but we never received a reply....

  • Stayed December 2011, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai
Senior Contributor
36 reviews 36 reviews
17 hotel reviews
Reviews in 24 cities Reviews in 24 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed November 25, 2012

This is a rest camp in middle of the jungle and a govt run property- for the price charged (compared to the private game-parks) we were more than satisfied with the experience. We stayed in the Guest cottage. Cottage had split AC in both bedrooms, fully equipped kitchen, separate dining area. The cottage however has fairly average looking exteriors and parking is messy. Also some of the kitchen equipment need a overhaul (hob and chimney need a comprehensive cleaning). There is a small supermarket in the camp that has adequate stock of fresh vegetables, meat and packaged food. The restaurant however is average with highly limited option for vegetarians. At the petrol, pump air compressor was not working, with nothing around for 50 kms, we were surprised that the same was not repaired during our entire stay period.

That said Game near the camp is excellent, we saw a herd of Elephants and a lion cross the road next to the camp. Plenty of herbivores - Zebras, Giraffe, Impala and Kudu's. Morning safari is good with knowledgeable guides, however night drive is not worth the effort or price.

We also stayed at Berg-en Dal and this rest camp was far superior in terms of game sighting and facilities.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sint-Niklaas, Belgium
Senior Contributor
30 reviews 30 reviews
14 hotel reviews
Reviews in 19 cities Reviews in 19 cities
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed November 13, 2012

Satara restcamp is very well situated for watching animals, we left early and 1 km out of the gate we had close encouter with 10 lions! Half an our later we've seen 10 different species! The cabin is very basic, kitchenette seperated from the bedroom and very small shower (didn't use it...) Every window is musquito proof. Because of strike there was a limited offer on food, no comments here.

Room Tip: Ask for cabin in D section. Location on the fence of the restcamp.
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  • Stayed October 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Johannesburg, South Africa
Contributor
19 reviews 19 reviews
13 hotel reviews
Reviews in 15 cities Reviews in 15 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed November 8, 2012

This is a big camp, but it feels very remote and doesn't have the tourist atmosphere of the other main camps. There's a lot of game in this area! We went on a sunset game drive and saw the big 5 in just 2 hours.

The room is very clean and comfortable, and the camp is the most relaxing of the bigger rest camps. The staff are lovely!

Room Tip: All the rooms are the pretty much the same, so anywhere is good. It's nice to be close to the fe...
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Satara Rest Camp

Address: 48 km from Orpen Gate, Kruger National Park 1350, South Africa
Location: South Africa > Kruger National Park
Amenities:
Free Parking Restaurant Swimming Pool
Hotel Style:
Ranked #120 of 144 Specialty Lodging in Kruger National Park
Price Range (Based on Average Rates): $
Hotel Class:2 star — Satara Rest Camp 2*
Number of rooms: 165
Also Known As:
Satara Restcamp Hotel Kruger National Park

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