This was my first trip to the Krugar, stayed two nights at Skukuza (2 at Pretoriaskop and 3 at Ollifants) but I was with people who have been 12 times in the last 15 years and they report how things have changed.
Skukuza is the main flagship camp but it is being let go to rack and ruin. It wasn't possible to complain about the service because there wasn't any!!! The cafe is dirty with tables not cleared so they attract wasps in the extreme heat, the staff on the till where you order your food are sullen and unhelpful, too busy shouting at friends and colleagues to listen to an order. As a result we waited for toasted sandwiches for over half an hour and then only 2 out of 3 arrived. Finally had to chase the third and had we not refused to move until they cooked the bloody thing we would still be there now - there were three people complaining in the queue in front of us and one poor man had had to abandon his order as he was booked onto a trip and he had to go without every seeing his sandwich. Everywhere things are falling to pieces, if it isn't lights out, it's no locks on loo doors. The shop is badly organised even if it is large and is badly laid out and untidy and is put to shame by the shop at Ollifants and others.
The huts are clean and yes, they are very old fashioned but they are serviced perfectly well and our AC worked, shower very good and the only thing wrong was no light bulb in the sitting area. As long as you aren't planning to sit in the hut all day it is quite adequate. However, that is not the case in the restaurant. The menu is exactly the same in every camp for both lunch and supper and consits of burgers, toasted sandwiches, wraps a couple of salads and that's about it and in Skukuza the cooking of even that is dreadful. The thing to do is to bring your own food and cook yourself. The other disappointment is the Railway Station restaurant which used to produce really lovely food I am told, we had one meal there and that was one too many. I had pizza which was so loaded with cheese is was completely ruined (and I love cheese), I could only eat half, the other dishes were spare ribs which were very aveage indeed and a burger - little else to choose from. Once again, service not very good but polite, no air conditioning so it was very hot, no music, just a huge telly with the local football, a real waste of a wonderful location all because the management is simply not making the most of such an assett. All this is down to bad management in the last couple of years - the worry has to be if they are allowing the facilities to fall apart will they do the same with the safety aspect and before we know where we are, somebody will be attacked in the camp because an animal has got through the boundary wire!
If you take my advice, avoid Skukuza like the pest!
All the rooms are very basic, the camps were built in the 1930s but ours was clean. When you get yo...
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