I am a seasoned traveller and have happily stayed in some pretty sketchy places over the years, but I have to say this was one of the poorer places I have ever stayed at. I have visited around Kruger a few times, and was looking forward to being able to stay in a bed instead of the usual camping that I tend to do in the area. For this place, a few of the 'tree houses' were okay, but most are quite derelict, and many of the guests had real problems, especially the older ones. (Based on comments from other guests, especially if you are over 50, think twice about staying here!) I am accustomed to staying in rooms with animals and bugs, but for the price I paid, i did not expect to have a family of rats living under the bed (which kept me up most of the night), large spiders all over the room, and frogs infesting the bathroom. I know, i know--- some people are going to read this and think it is all very charming. For me, after long hot days walking in the bush or in the jeeps, it really wasn't charming. And if you think the vermin is charming, not all of the issues were cute--- there was a girl who was electrocuted in the shower (I had no hot water but at least there was a lack of electricity) and lost the use of her leg for a couple of hours--- seriously. The staff knew about this beforehand and still put people in this dangerous situation. But to be clear---- the staff were good--- Pretty in particular was as helpful and accommodating as she could be---- but they had very little to work with to make guests feel comfortable. In short, it is a very rough and derelict place--- I think Marc needs to revisit his property and look at some upgrades, or else reduce his rates. Personally, if i were him, I would not want my name associated with this place.
Make sure you at least have a bathroom attached to your room--- the 'public' bathrooms are t...
See more room tips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
March 7, 2013
Report response as inappropriate
Thank you for your constructive criticism.
As advertised, the treehouses at Marc's Treehouse Lodge are not insect-proof. Because they are well spaced out, any light in the treehouse will necessarily attract insects in a radius of 100 metres. These, in turn, attract frogs and rodents. Camp management reports that the "rats" are in fact Gerbils.
If you look at our website www.vivasafaris.com you will find a detailed comparison of the venues Tremisana Lodge and Marc's Treehouse Lodge. It is clearly and unambiguously stated that the treehouses are attractive to insects when the lights are on and also to monkeys if food items are left in the treehouses.
As far as the electrical problem goes, Ronald Masango claims that he did inform the clients of the problem in the one shower. This problem arose at night and was sorted out by an electrician the following morning.
We recommend that all guests who are not adventurous and young at heart book into Tremisana Lodge or alternatively request accommodation in the two Guesthouses or five tents at Marc's Treehouse Lodge. These are more likely to keep insects out as long as the doors are kept shut.
GM Viva Safaris
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.