I first want to thank you for the friendly way you welcomed us at our arrival.I also want to compliment you on your lovely decorated and clean room. It was very cosy and welcoming.
There are unfortunately some aspects we would like to bring to your attention:
There were only 3 small handtowels in the bedroom. We didn't take any towels with because towels are normally provided. It was thus a bit uncomfortable to dry ourselves with the small towels. Your room was dark when we returned from our dinner, so we did not want to bother you.
We also arranged the previous evening for our breakfast to be served at 6:45 because we had an early apointment. We went to the breakfast room at 6:35 but had to wait till 7:10 for our breakfast. We almost arrived late for our appointment. We also had to go to the kitchen to ask for some warm tea, because there was only orange juice wit ice on the table.
The parking was also a big problem. It didn't feel safe to park half in the driveway and so near to the edge of the swimmingpool that, if someone accidently bumped into my car it could end up in the swimmingpool. When we made the reservations we specifically asked for secure parking.
So needless to say, next month when we have to sleep over again for a night or two, we will consider using another guesthouse.
I hope you take these pointers to hart , for the comfort of your next guests.
- Official Description (provided by the hotel):
- We are a new establishment and have been working in the industry for 10 years and now finally owners, not employees. Our strong point is our service level; we aim very high and strive to see satisfaction. Shane & Carin MeyerCENTURION, Lyttelton Manor, NEAR UNITAS HOSPITAL! 8 Bedrooms in total, 5 En-suite. 7th Shared Bathroom plus Guest Toilet. 1 Main Kitchen plus 2 separate Smaller Kitchens. 1 Main Dining Room, 2 Living Rooms. 1.5 Lockup Garage and 2 Double Carports (thus for 4 cars). Large Pool, Lapa 2 BBQ areas of which one is a Built-In BBQ, Spacious & Established Garden and Automated Electric Gate at Main Entrance. ... more less