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“Fabulous!” 5 of 5 stars
Review of The Oyster Box

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The Oyster Box
5.0 of 5 Hotel   |   2 Lighthouse Road, Umhlanga Rocks 4319, South Africa   |  
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Hotel amenities
Special Offer
4 nights for 3
Ranked #2 of 18 Hotels in Umhlanga Rocks
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
“Fabulous!”
5 of 5 stars Reviewed November 25, 2012

Two words to describe this hotel: Excellent and Outstanding. I am a great traveller (both business and pleasure) and have stayed in many places; may I say that The Oytser Box is the BEST hotel I have stayed at...The service, food, staff, location, room etc was excellent! Well done the General Manager and staff for making our 1st wedding anniversary such an unforgettable experience!

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OBHumhlangaRocks, General Manager at The Oyster Box, responded to this review, November 27, 2012
Dear Guests,

Thank you for your feedback following your recent stay at The Oyster Box in order to celebrate your 1st Wedding Anniversary. We are delighted to hear that you were completely satisfied with your entire experience at the hotel, especially being an avid traveller and being able to compare properties.

We look forward to welcoming you back to The Oyster Box soon!

Kind regards,
Wayne Coetzer
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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738 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (261)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
Cape Town, South Africa
Senior Contributor
41 reviews 41 reviews
26 hotel reviews
Reviews in 29 cities Reviews in 29 cities
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed November 24, 2012 via mobile

We travel a lot and don't generally stay in big, busy hotels. The hotel runs like a well oiled machine. The service is excellent. Although big and understandably busy you never feel like 'just another guest'. You are greeted by your name at all times. The staff go out of their way for you. This starts from the moment you are collected from the airport to the moment you depart. Our only small complaint was the bathroom drain was blocked. The linen and towels are first class. Lovely sea views from our room coupled with the sound of the waves was nothing short of relaxing. 10 out of 10. We will certainly be back.

Stayed November 2012, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OBHumhlangaRocks, General Manager at The Oyster Box, responded to this review, November 27, 2012
Dear Guests,

Thank you for taking the time to provide feedback following your stay at The Oyster Box. We are delighted to hear that you were completely blown away by the service and friendliness of the staff and that you experienced the feeling of "home from home".

We look forward to welcoming you back to The Oyster Box in the not-too-distant future.

Kind regards,
Wayne Coetzer
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Port Elizabeth, South Africa
Contributor
17 reviews 17 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed November 23, 2012

WOW! What a magnificent experience. The Oyster Box is old colonial splendour at it's best. The service was outstanding - champagne on arrival. The view, the bar with the underground wine cellar with a glass ceiling. The pools and not to mention the best spa I have ever seen. I felt like a queen during my one night stay and woudl love to go back again one day.

  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OBHumhlangaRocks, General Manager at The Oyster Box, responded to this review, November 27, 2012
Dear Ms. Erickson,

Thank you for your feedback following your recent stay at The Oyster Box. We are delighted to hear that you were completely blown away by the service in particular, in addition the view, the fantastic pools and our award winning Spa.

We do hope that you will be able to spend a holiday at The Oyster Box on your next visit to Umhlanga Rocks, affording you more time to enjoy the hotel to the full.

We look forward to welcoming you back soon.

Kind regards,
Wayne Coetzer
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
HOWICK
1 review
5 of 5 stars Reviewed November 21, 2012

Outstanding friendly and capable service from every staff member.
Sea facing rooms spacious well appointed well designed and well serviced.
Food very good our birthday breakfast function a total hit.
We won't look further for our next getaway than Oyster Box Umhlanga where every T is crossed and every I dotted.

Room Tip: if you like the roar of the Indian Ocean front room is the place
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  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OBHumhlangaRocks, General Manager at The Oyster Box, responded to this review, November 27, 2012
Dear Mr. & Mrs. Irons,

Thank you for taking the time to provide feedback following your recent stay at The Oyster Box. We are delighted to hear that you experienced fantastic friendliness and service from our staff and that you completely enjoyed your holiday, including a wonderful birthday breakfast.

We are proud of The Oyster Box and the experience of "home away from home" provided for our guests and we look forward to welcoming you back on your next getaway.

Kind regards,
Wayne Coetzer
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed November 18, 2012 via mobile

I would readily recommend this Hotel, if you are looking for a blissful relaxing indulgent and a nothing is too much trouble Hotel at the sea. Loads of atmosphere and really superb service from warm and friendly staff

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OBHumhlangaRocks, General Manager at The Oyster Box, responded to this review, November 20, 2012
Dear Guest,

Thank you for taking the time to provide feedback following your recent stay at The Oyster Box. I am delighted to hear that you found the hotel relaxing and the service superb.

With my warm and friendly staff, I trust that it will not be too long before we will all be able to welcome you back to your 'home away from home', The Oyster Box.

Kind regards,

Wayne Coetzer
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Durban, South Africa
Senior Contributor
25 reviews 25 reviews
12 hotel reviews
Reviews in 16 cities Reviews in 16 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed November 17, 2012

This hotel is quite quaint as fas as five star hotels that we have stayed in and is definitely one of South Africa's best! Excellent food, linen quality and bathrooms which is what expect from five star! Service is intense and although very good borders on intrusive at times (hardly a major complaint)! Very well situated ! High tea is excellent but the chairs are so uncomfortable that it is difficult to relax and we were not the only ones complaining about this! Grill Room serves superb dishes and buffet breakfast is sublime! Lighthouse Bar perfect for sundowners! Nice pools Currently undergoing maintenance which could be off putting to some guests but we were not really impacted! ONLY REAL COMPLAINT IS INTERNET CONNECTIVITY IS SO POOR AND THE HOTEL COULD NOT FIX IT! Not good enough really for 5 star and they really should investigate better lines for the hotel is frequented by business people who need this service!

Room Tip: All rooms are fine with excellent linen but do not all have sea views!
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  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OBHumhlangaRocks, General Manager at The Oyster Box, responded to this review, November 21, 2012
Dear Guest

Thank you so much for taking the time to post a review.

I was delighted to read you were happy with so may aspects of the the hotel, including the cuisine and service.
I am sorry the Internet was slow, I have addressed this with our service provider and we are making changes to ensure are guests are not inconvenienced again.

Kind regards

Wayne Coetzer
General Manager
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Johannesburg, South Africa
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 15, 2012

Although a fantastically relaxed atmosphere this was a real 5 star experience. We recently attended a wedding which was superb, the food, the decor, the atmosphere were all wonderful as well as the rooms, the attention to detail the friendly staff, awesome food and incredible position. An absolute must if you get the opportunity

Room Tip: All the rooms are wonderful my brother stayed with sea view but we had garden view and all were gorg...
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  • Stayed November 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OBHumhlangaRocks, General Manager at The Oyster Box, responded to this review, November 19, 2012
Dear Guest,

Thank you for your time in providing feedback following your recent stay with us at The Oyster Box on the special occasion of a wedding.

I am delighted to learn that you were completely satisfied with every aspect of the hotel, including the friendliness of the staff and the attention to detail.

I hope that I will have the pleasure of welcoming you all back to The Oyster Box soon.

Kind regards,

Wayne Coetzer
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Oyster Box

Address: 2 Lighthouse Road, Umhlanga Rocks 4319, South Africa
Phone Number:
Location: South Africa > KwaZulu-Natal > Umhlanga Rocks
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Umhlanga Rocks
#1 Family Hotel in Umhlanga Rocks
#2 Luxury Hotel in Umhlanga Rocks
#2 Romantic Hotel in Umhlanga Rocks
#2 Spa Hotel in Umhlanga Rocks
#2 On the Beach Hotel in Umhlanga Rocks
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Oyster Box 5*
Number of rooms: 86
Official Description (provided by the hotel):
THE LEGEND LIVES ON… AT THE OYSTER BOX Standing proud on Umhlanga’s beachfront, directly on the beach and overlooking the Indian Ocean, the 86-room Oyster Box, is one of South Africa’s best-loved hotels. Renowned for generous hospitality, attentive service and exceptional cuisine The Oyster Box offers all the colonial charm and nostalgia of a bygone era, but with all the modern comfort and amenities. Dining venues include the casual ‘Ocean Terrace’, serving casual and al fresco fare and a Curry Buffet, to the legendary, fine-dining ‘Grill Room’. The ‘Palm Court’ serves a lavish, traditional ‘High Tea’ daily, with live piano accompaniment. The Oyster and Lighthouse Bars are the hottest spots in town for sun-downers.The Spa is equipped with six treatment rooms, a Hydrotherapy Bath, grooming lounge, plunge-pool, state-of-the-art gym, Infinity pool and Tranquillity Lounge and offers the latest in health and wellness teatments.Facilities include two swimming pools, a private library, luscious tropical gardens and an intimate, 24-seater movie theatre. The Oyster Box is KZN’s premiere wedding and honeymoon destination and the ‘venue of choice’ for the conference and business market.Time spent at The Oyster Box will leave you with magical memories to last a lifetime. ... more   less 
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Also Known As:
Oyster Box Umhlanga Rocks

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