Only go to this hotel if you want to spend all day and night in the Casino. This is one of the strangest hotels we have ever stayed in. The rooms in the two sections are: the hotel which has very, very small rooms with a very peculiar set-up in the bathroom arrangements. The bathroom is not shut off from the bedroom. This is because the rooms are so small that you have to use what should be the bathroom floor to walk around the bottom of the bed. It is a small room for one person; for two people it is impossible. And with the bathroom arrangements you have to know each other very well indeed! If you had any secrets before you stayed here, you definitely won't have by the end of the stay! You can lie in bed and look at the bathroom sink at the bottom of the bed. The shower is to one side with either a frosted glass door or a plain glass door. On the other side is the toilet behind a frosted glass door. If you want to swing a cat - forget it. Don't take anything bigger than a holdall. It won't fit in the room.
The Towers has "junior suites". This is a large bedroom with a proper, separate bathroom. In other words, a proper hotel room. But it will cost you.
As for the rest of the hotel. Well, service everywhere - bar, reception, restaurant, housekeeping all very hit and miss. That applies to hotel or Towers because they share the same facilities, it is only the rooms that are different. The only good thing about this hotel is the breakfast. Other than that it has nothing to recommend it unless you want to gamble your money all day and night - you can walk into the Casino complex through a corridor of the hotel.
Don't forget to take everything with you before you arrive because if you leave anything behind you will have either a 15 minute or 30 minute drive to any shops. The only shop in the Casino complex is a sweet shop. It sells sweets. There is no shop in the hotel. They could not provide even a deodorant. They did manage toothpaste and toothbrush for some friends whose luggage had been left at the airport they flew from, but the hotel did charge for those even though they say they are provided as a courtesy. Other than the casino and the beach, there is nowhere to go unless you take a taxi ride or drive a car. Be very careful walking along the sea front. A local resident told us not to carry handbags, not to walk on the beach side of the road, not to walk after dark and never walk singly.
There were one or two members of staff who were efficient and knew what they were doing, but on the whole the staff and the general running of the hotel was very amateurish. And watch your bills. Friends of ours had agreed cost of cars from airports etc. with reception, but the bill showed double the amount they had agreed. Others had all sorts of strange items put on their bills. We had paid cash for anything we bought in the bar or restaurant, so we were ok, but those who signed for items had to check their bills very closely. We stayed in four different Southern Sun hotels on our trip and found this happened in every one of their hotels we stayed at. I feel sorry for anyone travelling to South Africa for the World Cup next year. You are going to get ripped off - and South Africa is not going to work! Don't go. Stay at home and watch it in comfort in your own front room. Not only will you be ripped off in second-rate, badly managed hotels, but when you get to the stadium you won't be able to find your seat and none of the stewards will know where you should sit, either. What's more they won't care.
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