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“Very Nice Durban Beachfront Hotel” 4 of 5 stars
Review of Suncoast Towers

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Suncoast Towers
5.0 of 5 Hotel   |   20 Battery Beach Road, Durban 4001, South Africa   |  
Hotel website
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Hotel amenities
Ranked #5 of 43 Hotels in Durban
Certificate of Excellence 2014
Quorn, United Kingdom
Top Contributor
58 reviews 58 reviews
21 hotel reviews
Reviews in 31 cities Reviews in 31 cities
32 helpful votes 32 helpful votes
“Very Nice Durban Beachfront Hotel”
4 of 5 stars Reviewed June 5, 2012

Came to Durban to run the Comrades marathon. The Suncoast worked like a treat. Great location, very well appointed rooms, great restaurant and very nice staff. I'll come back the next time I run this madness marathon.

  • Stayed June 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kaliq E, Front Office Manager at Suncoast Towers, responded to this review, June 11, 2012
Good day Sir,

Thank you so much for the positive review on our property and I am glad that we were able to meet you expectations during your stay.

We look forward to welcoming you again in the not too distant future.

Warm regards
Rakesh Rambaran
Suncoast Hotel and Towers
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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221 reviews from our community

Traveler rating
    104
    70
    28
    9
    10
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31
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82
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (58)
Date | Rating
  • English first
  • French first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Any
English first
Johannesburg, Gauteng, South Africa
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 25, 2012

The location is amazing. Direct access to the promenade and only a minute walk to the beach. You can also walk directly into the casino and restaurant area for a bit of entertainment and food. Alternatively, you can walk on the promenade at any time of day (police patrolling the promenade all night long) and go find somewhere to eat or have a few drinks.

The rooms are quite small, but very well designed, so it really does not feel like it. It was more than comfortable for the two of us.

The staff were super friendly, treated us like family, and the whole hotel is spotless. And to boot, there is a spa on the 9th floor with amazing sea views!

Overall, I would stay there again in a heartbeat!

Room Tip: We stayed in the deluxe room, which is basically a normal room with a sea view. The extra R100 odd p...
See more room tips
  • Stayed April 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kaliq E, General Manager at Suncoast Towers, responded to this review, March 25, 2013
Dear Guest

Thank you for taking the time to post a review.
We appreciate your feedback.

Warm Regards,

Kaliq Essop
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Margate Rsa
Top Contributor
88 reviews 88 reviews
25 hotel reviews
Reviews in 41 cities Reviews in 41 cities
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed May 3, 2012

What a wonderful place to stay while in Durban. You are close to everything yet while in the hotel surrounds you are far from the madding crowds

Room Tip: Take time out to spend a day at the pool area and forget about everyhting else
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  • Stayed June 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kaliq E, General Manager at Suncoast Towers, responded to this review, March 25, 2013
Dear Guest

Thank you for taking the time to post a review.
We appreciate your feedback.

Warm Regards,

Kaliq Essop
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Durban, South Africa
Top Contributor
80 reviews 80 reviews
16 hotel reviews
Reviews in 19 cities Reviews in 19 cities
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed April 23, 2012

ideally situated, and excellant service. Breakfast is tops with friendly and efficient staff. Has a real good feel with great facilites on the property. The spa experiance was one of the best I had. on the downside the room is really small and open plan shower/toilet arrangement is not the best situation. This room does not encourage u to stay in. The view is hampered cos the window is really small, so what a waste cos the view is terrific. They should have had large windows bringing the outdoors in.

  • Stayed April 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kaliq E, General Manager at Suncoast Towers, responded to this review, March 25, 2013
Dear Guest

Thank you for taking the time to post a review.
We appreciate your feedback.

Warm Regards,

Kaliq Essop
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Johannesburg, South Africa
Senior Contributor
26 reviews 26 reviews
20 hotel reviews
Reviews in 23 cities Reviews in 23 cities
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed March 26, 2012

The hotel is in a great location and the staff are top notch. I was well impressed by how friendly the staff were and nothing was too much trouble. The biggest problem is that the rooms are incredibly tiny!!! We initially had a room on the first floor which was a nightmare as the traffic into the casino centre goes past these rooms. We asked to be moved to the 2nd floor which we found much better

Room Tip: Try to avoid rooms on the frist floor as the traffic going in & out of the casino walks directly...
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  • Stayed March 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kaliq E, General Manager at Suncoast Towers, responded to this review, March 25, 2013
Dear Guest

Thank you for taking the time to post a review.
We appreciate your feedback.

Warm Regards,

Kaliq Essop
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
East London
Top Contributor
122 reviews 122 reviews
93 hotel reviews
Reviews in 36 cities Reviews in 36 cities
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed March 23, 2012

This hotel is wonderful, the design is interesting! The view!! Please ask for sea view room! The shower arrangement is a bit tricky though, there are no walls between the shower, toilet and the bedroom, just doors! Overall, the spot is within walking distance to the casino, so there is an opportunity to blow some money away as well!

There is this lounge area, for cocktails and whatnot, right on the beach that is reserved for guests! I mean what else can you ask for, the staff is efficient and professional. The food is good!

They have this business lounge area (for free!!) which I use all the time for meetings, you feel as if you have access to a business room without paying for it, pretty cool!! Also, you have someone at your door to provide refreshment, it works for me when I am on business in Durban!

Room Tip: Ask for a sea view room, you will be amazed at the
See more room tips
  • Stayed December 2011, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kaliq E, General Manager at Suncoast Towers, responded to this review, March 25, 2013
Dear Guest

Thank you for taking the time to post a review.
We appreciate your feedback.

Warm Regards,

Kaliq Essop
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Johannesburg, Gauteng, South Africa
1 review
5 of 5 stars Reviewed March 18, 2012

We were on honeymoon in Durban for a week (7 days); I was so sad to leave just because of this Hotel & its Fantastic staff members! The service is great, the rooms are great and the staff were awesome! A Very big thank you for each and every person at the Hotel & Towers for making this an experience to remember and tell friends about. We will most definitely be visiting again soon... A special thanks to Hazel for her friendly assistance and efficient service!

Warm Regards
Rehande Duvenhage

  • Stayed March 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kaliq E, General Manager at Suncoast Towers, responded to this review, March 25, 2013
Dear Guest

Thank you for taking the time to post a review.
We appreciate your feedback.

Warm Regards,

Kaliq Essop
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Suncoast Towers

Address: 20 Battery Beach Road, Durban 4001, South Africa
Phone Number:
Location: South Africa > KwaZulu-Natal > Durban
Amenities:
Bar / Lounge Beach Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 On the Beach Hotel in Durban
#1 Spa Hotel in Durban
#2 Business Hotel in Durban
#5 Luxury Hotel in Durban
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Suncoast Towers 5*
Number of rooms: 165
Official Description (provided by the hotel):
Located at the pulse of Durban’s Golden Mile, the SunCoast Hotel and Towers offers everything a discerning traveller could need: beach views, a casino, excellent service and every modern convenience possible. Unwind on the private pool deck, get a facial at the spa or enjoy a private meal overlooking in the ocean in a luxurious room. This contemporary hotel is Durban’ s ideal getaway spot for all types of travellers. ... more   less 
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Also Known As:
Suncoast Hotel Durban

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