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“stay at ridgeway lodge” 5 of 5 stars
Review of Ridgeview Lodge

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Ridgeview Lodge
4.0 of 5 Guest house   |   17 Loudoun Road | Berea, Durban 4001, South Africa   |  
Hotel amenities
Ranked #18 of 222 Durban B&B and Inns
pretoria
1 review
1 helpful vote 1 helpful vote
“stay at ridgeway lodge”
5 of 5 stars Reviewed January 8, 2013

The lodge is very neat and clean the owners are friendly and so welcoming. They make you to feel at home from the moment you arrive till departure. Its next to everything. Everything is perfect owners are helpful with maps and places to visit.the breakfast is very good.rooms are spotless clean like pin. The owners are amazing!!!

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
goadmin, Owner at Ridgeview Lodge, responded to this review, January 10, 2013
Greetings, many thanks for the fantastic review that you so kindly made, we are most happy to hear that you enjoyed your stay with us, " a little home from home comforts" always goes a long way. We do look forward to being able to host you or your friends and family in the future. Best regards, Gary
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59 reviews from our community

Traveler rating
    41
    12
    6
    0
    0
See reviews for
7
26
6
19
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Any
English first
Johannesburg, South Africa
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 31, 2012

We thoroughly enjoyed our 3 nights stay at the lodge. Thanks to Tosca, Gary and the staff for their hospitality. It was beyond our expectations...Keep it up.....
Moudy, Samantha and Selby (Johannesburg)

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
goadmin, Owner at Ridgeview Lodge, responded to this review, January 10, 2013
Hi Selby, we are very happy to hear the you enjoyed your stay with us, many thanks for the wonderful review and best wishes to Samantha, we do hope that we will be able to host you in the near future, Best wishes for 2013
- Gary & Tosca
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Elandspark
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 28, 2012

Very dissapointed about a few things. Firstly I have booked 4 rooms paid and confirmed 3 times but apparently charged for only 3, and when we got there was presented with another bill for the fourth room. Tosca was not very accommodating about her error she has made. At the end we had to pay and explain to my friends about her mistake. Secondly I have booked smoking rooms and the booking was accepted as such and paid for, when we got there we were told they are a non-smoking lodge, we then smoked outside wich was clearly also not appreciated by Tosca. If we knew this we would rather have booked somewhere else. Please change your Establishment to a non-smoking lodge for at the moment it is false advertising. Gary you have charged us International Booze rates not fair. But Gary is a very nice person and very Friendly. Overall beautiful place very clean and very tranquill recommended for non-smokers off course

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
goadmin, Owner at Ridgeview Lodge, responded to this review, December 29, 2012
Greetings Desiree and "The Hunter Group", many thanks for staying with us before and after your ship voyage holiday, we regret that we did not meet your requirements and that you felt disappointed with your stay with us. We accept your criticism as it helps us improve our standards and your comfort. We note that you made your reservation through Booking.com which lists the facilities and conditions of reservation and thus would like to highlight a few points.

You state that smoking rooms were requested and confirmed, on Booking.com it is very clearly states that rooms are non smoking and that there are limited smoking areas, very simple to understand and we will not amend our smoking regulations. All rooms were requested on Booking.com, as "non-smoking", I guess you got what you requested

With regards to the charging of the room rates, you made one request to Tosca to fully charge your card, this she did , but, mistakes can be made , she charged you for three rooms instead of four, you realized the mistake but when you were presented with the final account, unfortunately you expected to be charged for the three and this even after your husband advised
you that you were undercharged, a mistake or not, the rooms need to be paid for as per the Booing.com total invoice value that you were given at the time of reservation. Tosca doesn't have to be accommodating on the final account, even though Tosca said that she would take "the loss", explained to the group what had happened and they group agreed to settle the balance, you pay for what you reserved.

Booking.com clearly states that check-in time is from 2 pm , we did our best to accommodate you on your arrival at 11 am , even though the rooms and Lodge were still busy being cleaned for your arrival at 2 pm. On your return , the group arrived again at 11 am and we had to ask you to return a little later as we had not cleaned the house, hence 2 pm check in time . If you expected to get early access to the rooms then ask if we can accommodate this, don't expect it because you are exhausted .

I reduced you bar account by 10% and allowed you to bring your own alcohol .

Many thanks for your positive remarks on our cleanliness, tranquility and my friendliness, I do look forward to hosting you again when next anyone of your group visits Durban

Everything of the best for 2013

Gary
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Leeds, United Kingdom
Contributor
12 reviews 12 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed December 12, 2012

The Ridgeview Lodge is a superb place to stay in Durban. The hotel is lovely, the breakfast is excellent and the owners are very friendly and helpful. The location is very good as we hired a car to get around. I would certainly recommend this hotel.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Whangarei, New Zealand
Senior Contributor
36 reviews 36 reviews
17 hotel reviews
Reviews in 21 cities Reviews in 21 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed November 22, 2012

We really enjoyed our stay here. It has a great atmosphere, the facilities are superb and Gary and Tosca are great hosts. The breakfast was excellent! It is very conveniently located for the Entebeni Life Hospital and only a few minutes to Downtown Durban, whilst being in a very pleasant part of the city. Recommended.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bucharest, Romania
Senior Contributor
49 reviews 49 reviews
12 hotel reviews
Reviews in 22 cities Reviews in 22 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed November 18, 2012

This is not only a great guest house, with an amazing view over the city and the harbour, but here you'll find Tosca and Gary who were FANTASTIC!!! I simply loved them: so relaxed and helpful.

Actually, Tosca really saved me when remained out of cash (due to an ATM problem)!!!!

I stayed to other wonderful guesthouses in South Africa and people were very hospitable, but made an... effort; here everything was so NATURAL and relaxed!

Love you, Tosca and Gary!

Room Tip: Verandah with a view...
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  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Johannesburg, South Africa
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 5, 2012

The service was friendly and welcoming.
My room was spotless, comfortable, spacious and had an amazing view of Durban .
I enjoyed spending time on the house's veranda while unwinding from the days work.
Its easily accessible from the highway and is situated just outside the city centre.
Overall, it was a great place to stay during my business trip.

Room Tip: If on business ask for the rooms with the best Wi-fi connections as the strength varies.
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  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ridgeview Lodge

Address: 17 Loudoun Road | Berea, Durban 4001, South Africa
Location: South Africa > KwaZulu-Natal > Durban
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Swimming Pool
Hotel Style:
Ranked #18 of 222 B&Bs / Inns in Durban
Price Range (Based on Average Rates): $
Hotel Class:4 star — Ridgeview Lodge 4*
Number of rooms: 7
Official Description (provided by the hotel):
Durban's leading, triple award winning, 4 star graded, owner managed guest house...situated high on the Berea ridge with panoramic city port views, swimming pool, pub, secure parking and peaceful surroundings. Bedrooms en-suite, air con, TV, telephone, safety deposit, robes, refreshments, wi-fi. Close to restaurants, golf, 2010 fifa stadium, airport, beach, shopping, just perfect. Free Wi-Fi connection. ... more   less 
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