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“Great staff but hotel was a bit noisy” 3 of 5 stars
Review of Pavilion Hotel & Conference Centre

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Pavilion Hotel & Conference Centre
3.0 of 5 Hotel   |   15 KE Masinga Road | Marine Parade, Durban 4001, South Africa   |  
Hotel amenities
Ranked #31 of 42 Hotels in Durban
Brighton, UK
Senior Contributor
45 reviews 45 reviews
14 hotel reviews
Reviews in 20 cities Reviews in 20 cities
31 helpful votes 31 helpful votes
“Great staff but hotel was a bit noisy”
3 of 5 stars Reviewed December 29, 2013

I stayed here with colleagues for a conference at the ICC in December 2013. The Pavilion is a 5-10 minute walk from the ICC and a good option for the budget conscious and for those not wanting to be trapped at the Hilton. The hotel staff were all friendly and helpful and the rooms clean and secure. It is a budget hotel so some may find the rooms a bit basic. The TV in my room was dated and the Wi-Fi was a bit hit and miss. Breakfast was OK, a cooked option and a selection of cereals, and acceptable for the price. My main issue with this hotel was the noise. All the floors are tiled and, particularly at night, the sound of people's shoes clip-clopping around was occasionally disturbing.

Room Tip: top floor is probably the quietest
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  • Stayed December 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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26 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
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English first
Cape Town
Top Contributor
77 reviews 77 reviews
13 hotel reviews
Reviews in 17 cities Reviews in 17 cities
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed May 16, 2013

The Pavilion Hotel is about 100 metres from Durban's beachfront. From my arrival until departure, the staff was friendly and very helpful. Checking in took five minutes.The room was spacious, had an excellent view of the beachfront. At the time mainly delegates to the 2013 Durban Travel Trade Indaba. Breakfast was perfect and by day two the Chef, Lucy, knew exactly what I wanted for breakfast despite the hotel being full. The following staff really went out of their way, Rajesh (porter), Lucy (breakfast chef) and Celi (housekeeping). I will definitely use this hotel again when in Durban and recommend it for the following reasons. Rates were excellent, close proximity to beachfront, restaurants and public transport. I stayed for six nights with my wife. Checking out took less than five minutes.

Room Tip: The best rooms are the beachfront facing rooms on second and third floor. First floor can be a bit n...
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  • Stayed May 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Pavilion Hotel & Conference Centre

Address: 15 KE Masinga Road | Marine Parade, Durban 4001, South Africa
Location: South Africa > KwaZulu-Natal > Durban
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #31 of 42 Hotels in Durban
Price Range (Based on Average Rates): $
Hotel Class:3 star — Pavilion Hotel & Conference Centre 3*
Number of rooms: 112
Official Description (provided by the hotel):
Located just 25 minutes from King Shaka International Airport, the newly renovated and popular Pavilion Hotel is an upmarket and perfectly situated address for doing business in Durban, Kwa Zulu Natal. The privately owned hotel has been home to several local, domestic and international tourists. The Pavilion Hotel is within walking distance to Durban’s main beachfront and nearby attractions include the Moses Mabhida Stadium, The Albert Luthuli International Convention Centre and Ushaka Marine World. The hotel boasts a dedicated wing comprising of 112 rooms tailored to meet specific business requirements. Rooms are equipped with high Wi-Fi internet access, a writing desk with stationery and a digital safe. The Pavilion Hotel values its corporate traveller however caters for families and leisure tourists alike. Amenities and services include a flat screen LCD TV with selected DSTV channels, tea and coffee facilities, spacious showers, additional linen and individually controlled air-conditioning. The hotel specialises in gala dinners, weddings, corporate breakfasts and cocktail parties in its 240 seater conference venue. The popular Cilantro restaurant offers a la carte and buffet menus. ... more   less 
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