I suspect this hotel is as expensive as it is because it's right on the beach front, but not really value for the money. The cons: hotel needs some TLC as it seems quite run down and customer service was so-so...missed a wake up call one morning, refused to let me stay one hour past check out as my flight left at 3 in the afternoon and no one showed up when I asked for assistance with something in my room. Midway across the street can be noisy and windows do not block out noise. Pros: Close to many other amenities, WiFi included, great breakfast included, great terrace out front to unwind with a drink at the end of the day, comfy beds. The building itself is great, just needs some freshening up.
- Also Known As:
- Balmoral Hotel Durban
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