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Hilton Durban: Traveler Reviews

Call now to book: 1-800-45-HOTEL from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 16 Reviews
5.0 of 5 stars
6
4.0 of 5 stars
6
3.0 of 5 stars
3
2.0 of 5 stars
1
1.0 of 5 stars
0
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#5 of 38 hotels in Durban
Show Hotel DetailsHide Hotel Details
  • Hotel class: 3 of 5
  • Rooms: 327
  • Address: 12-14 Walnut Road Durban 4001 South Africa
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Description: Contemporary, Elegant Hotel situated adjacent to International Convention Centre & near CBD, beaches & sports arenas. This description is based on information provided by the hotel.
Business Center Fitness Center Restaurant Room Service Swimming Pool
Check Rates: $186 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Hilton Durban

( 8-12 of 16 )
“Staff Training shows through”

Hilton Durban

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5 of 5 stars
Ireland
Nov 17, 2006
1/2 found this review helpful

This is an excellent hotel and it is quite obvious that the management go to great lenghts to see that the staff watch to see that their guests experience is looked after. I was greeted warmly everytime a staff member passed by. The buffet in the restaurant is excellent in the evening time. The rooms are exactly what you would expect of a major 5 star, faultless. The business centre has more than adequate facilties with several internet machines always available. It is not the hotels fault but unfortunately you cannot venture beyond the entrance when darkness falls and it seems to be geared to cater for the conference centre next door in an imagined ring of steel.

  • This TripAdvisor Member:
    • Liked — Staff being drummed with Customer Service Message (Unusual for South Africa)
    • Disliked — Not being able to venture out beyond entrance when darkness falls
    • Tips/Secrets: — Excellent Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JFMCL's Summary
Date of Stay: November 2006
Member since: September 11, 2006
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, People with disabilities, Older travelers, Tourists
I do not recommend this hotel for:
Young singles, Girlfriend getaway, Great pool scene, Pet owners, Families with young children, Families with teenagers
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Average price*: $186 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Good Hotel, but rooms need improvement”

Hilton Durban

Oct 14, 2006
1/2 found this review helpful

I've stay there 2 nights. The rooms of club level needs some refurbishment. I found them too small. The amenities of club level, instead, are more than excellent !

Their gym is too small for an Hilton hotel.

  • This TripAdvisor Member:
    • Liked — Amenities of club level lounge
    • Disliked — Gym, small one for being an Hilton
    • Tips/Secrets: — Ask a room in the executive floor for club lounge amenities.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
miguelgarcialop's Summary
Date of Stay: September 2006
Traveled with: Solo traveler
Visit was for: Business
Age group: 25-34
Member since: June 26, 2006
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 3 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 5 of 5 stars Business service
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Average price*: $186 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Service-minded Conference Hotel”

Hilton Durban

Aug 7, 2006
2/2 found this review helpful

Like many South African hotels, there is helpful staff at every turn. The rooms were clean, and breakfast generous. Conference facilities were impressive. The hotel, however, lacks character and is not in easy walking distance of good restaurants. The crime situation makes going out at night, particularly to the beachfront, problematic. Prices are reasonable by world standards but on the high side for southern Africa. Pool and fitness room were tiny for a "resort" destination.

  • This TripAdvisor Member:
    • Liked — Plentiful, helpful staff
    • Disliked — Location in characterless part of town
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ex-Ambo's Summary
Date of Stay: July 2006
Traveled with: Business colleagues
Visit was for: Business
Age group: 50-64
Member since: August 06, 2006
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 3 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
People with disabilities, Older travelers
I do not recommend this hotel for:
Young singles, Girlfriend getaway, Great pool scene, Pet owners, Families with young children, Families with teenagers
I selected this hotel as a top choice for:
Business meeting / Event
Was this review helpful? Yes No
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Average price*: $186 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Luxury, service and attention to detail”

Hilton Durban

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5 of 5 stars
Upstate New York
Aug 4, 2006
1/1 found this review helpful

My wife and I stayed in the hotel (using Hilton points) for five days (23 July - 28 July 2006). We had a corner room with a wonderful view of the city (and a limited view of the harbor). The amenities were modern, spotlessly clean, and very comfortable. Service was excellent and everyone we encountered went out of their way to ensure our comfort. We ate at the lunch buffet one afternoon and it was excellent; despite the relatively steep price by South African standards (about $20) there was plenty from which to choose. While crime is more of a problem in Durban than in the past, the hotel worked proactively to ensure that you received the information necessary to stay as safe as possible. All in all, we had a delightful stay and recommend the hotel wholeheartedly.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $186 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Great facilities and service”

Hilton Durban

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4 of 5 stars
Cambridge, Massachusetts
Jul 6, 2006
3/3 found this review helpful

I stayed at the Durban Hilton for a week in June 2006 for business. I had a room on the club floor, and it was lovely. Some of the reviews said the rooms were dated, and I don't know if the regular rooms haven't been renovated as recently or something, but my room was very nice. I had a great view over the harbor. The bathroom was big, with a separate tub and shower. Service was very good, and the club lounge was great. It was nice to have a place to meet with colleagues and grab a quick drink, especially as Durban isn't a place where people (well, women anyway) can just go walking around. I also briefly stayed at another hotel in Durban, and the Hilton is far superior. I highly recommend it.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
This TripAdvisor Member's Summary
Date of Stay: June 2006
Member since: June 07, 2006
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
I recommend this hotel for:
Tourists
I do not recommend this hotel for:
Young singles, Girlfriend getaway, Great pool scene, Pet owners, Families with young children, Families with teenagers
Was this review helpful? Yes No
Check Rates
Average price*: $186 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com

Reviews of Hilton Durban

( 8-12 of 16 )
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Hilton Durban Also Known As

Address: 12-14 Walnut Road, Durban 4001, South Africa