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“Good Location” 4 of 5 stars
Review of Hilton Durban

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Hilton Durban
5.0 of 5 Hotel   |   12 - 14 Walnut Road, Durban 4001, South Africa   |  
Hotel website
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Hotel amenities
Special Offer
30% off Bed & Breakfast
Ranked #8 of 43 Hotels in Durban
Certificate of Excellence 2014
New Haven, Connecticut
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
“Good Location”
4 of 5 stars Reviewed April 13, 2011

On my business trip to Durban, I stayed at Hilton. It was good for its location, close to the convention Center. The standard was not up to the mark what we expect out of Hilton. Service from the staff was OK. Leisure activities I might not stay here but for business activities its worth the stay.

  • Stayed March 2011, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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657 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Milton Keynes
Senior Contributor
43 reviews 43 reviews
36 hotel reviews
Reviews in 36 cities Reviews in 36 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed April 3, 2011

Spent 3 nights at the Hilton, centrally located next to the International Convention Centre but only minutes drive to the city centre. A large room well lit with comfortable bed thoughtfully furnished with wifi and power adapters for the International travellers.A spacious bathroom with separate bath and power shower met all my needs and expectations. liked the turndown service which ensured tea and coffee making facilities and ice bucket were topped up. Staff were helpful and welcoming. dined out with friends so breakfast was the only meals taken each day. Though, I am not a lover of hot breakfast buffets simply because the hot food is rarely hot, the range and selection of foods was impressive. Staff were attentive. Overall,I enjoyed my stay, I slept well, everything worked and enjoyed breakfast each day. The doorman deserves a mention as he was a character and most helpful as does the receptionist who checked me in. An happy to recommend this hotel and I shall return.

  • Stayed March 2011, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Hamburg
Top Contributor
78 reviews 78 reviews
76 hotel reviews
Reviews in 60 cities Reviews in 60 cities
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed April 2, 2011

Stayed here for 2 weeks on business. Rooms are spacious, Hilton standard, but slightly tired. Service is good and also up to Hilton standard, but a bit overattentive (at least two visits of room service per day, not good if you want to work in your room). Breakfast and dinner at the hotel restaurant are excellent. There are some variations everyday, so you don't get bored during longer stays. Fitness facilities are very well equipped and open 24/7. The pool is smallish and rather cold. Parking and Internet are too expensive. There were occasional connection problems.
The location is very central and convenient, but not safe. After dark the hotel should only be left via taxi. Security within the hotel is very good.

Overall: Good hotel for business and leisure. Good value for a Hilton. Location very central, but unsafe.

  • Stayed November 2010, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Paris, France
Senior Contributor
36 reviews 36 reviews
27 hotel reviews
Reviews in 24 cities Reviews in 24 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed March 2, 2011

My stay there was over a week-end in January 2011, in an Executive room. Probably due to the fact that it was a summer week-end, the executive floor was quite empty, however the lounge was open and food/drinks served. The hotel in itself was comfortable, Hilton standards, not that dated in my opinion. Correctly located for business and conferences, 10 minutes by foot from the beach though. Internet was not working properly (extremely slow) and could not be fixed but no reimbursement done…

  • Stayed January 2011, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Johannesburg, South Africa
Contributor
14 reviews 14 reviews
14 hotel reviews
Reviews in 10 cities Reviews in 10 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed February 28, 2011

booked hotel at special rateof 100usd. normally 150usd/nite. not very good location for beach front holiday, more of a business hotel.good rooms n bathrooms typical breakfast, all u need.

  • Stayed December 2010, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Frankfurt
Contributor
17 reviews 17 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed February 7, 2011

Only stayed one night. Yes, hotel is a bit dated but everything works and is clean. Certainly better price / performance compared to my usual hotel in Durban

  • Stayed January 2011, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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england
Top Contributor
57 reviews 57 reviews
54 hotel reviews
Reviews in 44 cities Reviews in 44 cities
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed February 2, 2011

I was only here for 1 evening.

The service was very good and as a Hilton Diamond member I was invited to check in on the exec level. All was very swift and I was in my room very quickly. The room was fine, a little tired but it looks like a reasonably old hotel.

I had room service and the food was excellent and it was delivered reasonably quickly.

The pool is pretty cold and there were no towels available or delivered despite my requests.

On a different note, Durban Airport is excellent. Security is very quick and efficient.

  • Stayed February 2011, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Durban

Address: 12 - 14 Walnut Road, Durban 4001, South Africa
Phone Number:
Location: South Africa > KwaZulu-Natal > Durban
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Kitchenette Shuttle Bus service Wheelchair access
Hotel Style:
#4 On the Beach Hotel in Durban
#7 Business Hotel in Durban
#8 Luxury Hotel in Durban
Price Range (Based on Average Rates): $
Hotel Class:5 star — Hilton Durban 5*
Number of rooms: 324
Reservation Options:
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Also Known As:
Hilton Durban Hotel Durban
Hilton International Durban

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