This hotel exceeded my expectations, largely because of the staff.
I recently stayed here for 6 days & 5 nights while running a course there.
The first impression of this hotel is not great, especially when it comes to reception. For some reason, reception is crowded & staffed by hugely bureaucratic & apparently under trained staff. Long queues, errors & bureaucracy are the norm.
However, leave reception behind you & the hotel takes on a completely different character. All the staff are keen to help & meet your needs. Steven on the second floor will remember your name & your favourite drink & will always welcome you warmly!
You will be able to get a very warm & friendly shoeshine on the doorstep & even the housekeeping staff are cheerful & helpful!
The meeting rooms we used were great - large. airy with great acoustics. The only minor issue was the air conditioning which was either jumper enticing chilly or off!
The rooms are what you'd expect, slightly larger than usual, with great views of the beach.
WiFi access throughout the hotel. If you're staying for longer than a day, buy the data volume package, not the timed one!
- Official Description (provided by the hotel):
- Radiating energy and elegance across the Golden Mile, Southern Sun Elangeni & Maharani invites you to take your place in the sun. From the stylish bedrooms with breath-taking sea-views to the variety of restaurants and recreation facilities, visitors can look forward to the vibrancy, colour and culture of Durban's premier hotel destination offering more choice than ever before, from service and hospitality through to accommodation and dining. Absolutely everything under one sun! ... more less
- Reservation Options:
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- Also Known As:
- Southern Sun Elangeni Durban
- Elangeni Hotel Durban