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“Wonderful place to stay.” 5 of 5 stars
Review of The Grange Guest House

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The Grange Guest House
4.0 of 5 Guest house   |   1 Monteith Place, Durban 4051, South Africa   |  
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Hotel amenities
Ranked #9 of 222 Durban B&B and Inns
Cape Town Central, South Africa
1 review
“Wonderful place to stay.”
5 of 5 stars Reviewed October 30, 2012

We have never been made to feel so welcome in a B & B before. Truely a home away from home. The Owner and Staff are warm and friendly and always on hand to help in anyway. The rooms are amazing and comfortable. My son did not want to leave. We will be back.

Stayed October 2012, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
annalagos, Owner at The Grange Guest House, responded to this review, November 1, 2012
Thank you for your review and we are glad you enjoyed your stay with your son and we look forward to seeing you next trip!
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85 reviews from our community

Traveler rating
    75
    8
    1
    0
    1
See reviews for
21
31
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10
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Cape Town Central, South Africa
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 30, 2012

I travel to Durban from Cape Town on a monthly basis for work spending a week there at a time. After spending 18 months booking into various different guest houses and B&B's as I could never find one that 'Ticked all the IMPORTANT boxes' such as cleanliness (Durban's humidity can cause scientific experiments to occur in unclean bathrooms), friendliness (its amazing how many B&B owners think your doing them a favour by staying there), quiet location, and a good cup of coffee and breakfast to start the day.
I choose to eat dinner when staying as Annelie's culinary talents are only shadowed by her willingness to to make your stay as comfortable and friendly as possible. Her prawn curry is to die for!
The rooms are spotlessly clean and the beds SUPER comfortable.

Already I'm having selfish second thoughts about writing this review as I am worried that the more people find 'The Grange', the harder its going to be for me to book a room there when I travel to Durban.

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
annalagos, Owner at The Grange Guest House, responded to this review, October 31, 2012
Thank you for your wonderful review! We are very happy that you continue to use our establishment on a regular basis and I'm really happy that you like my prawn curry!

We look forward to seeing you again soon.
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Braunschweig, Germany
Contributor
14 reviews 14 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed October 24, 2012

We had a 4 week round trip through South Africa and planned 2 nights in the Grange Guesthouse. This was the worst decision made during our holiday. We were booked in an outside room, full of dust and dirt. Towels dirty with lots of hair on it and even the linen was horrible grungy. As we complained about it, there was no courtesy at all, the host denied everything. After a horrible night we decided to leave earlier, as this was an impertinence at its best. Within leaving we saw one of the reasons having dirty linen and towels, as the laundry was lying on a garage roof for drying...so there's nothing else left to say than please choose another Guesthouse! I really can't understand how this B&B can be recommended!!!

  • Stayed October 2012, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
annalagos, Owner at The Grange Guest House, responded to this review, October 29, 2012
Thank you for taking the time to review our establishment we are extremely disappointed that you found us to be so below expectation. To reply to your points mentioned:
1. the room was full of dust and dirt. When I inspected the room after the complaint was made I did find a little dust. It is Durban's windy and wet season and as we frequently leave windows open for the rooms to air, yes there was some dust. The room should have been dusted down as it had been left empty for three nights after the previous guests departed, this was an omission on our part.
2. Dirty towels - when I asked you to show me the 'dirt' on the towels you had great difficulty in finding it, I believe there was one small mark. I didn't see the hairs. I replaced both towels.
3. Linen horrible and grungy. This was never mentioned and as we had a full house a few days previously, ALL linen had been changed and was freshly laundered so I am quite surprised by this comment. We also have top quality waterproof toweling covered pillow and mattress protectors on all beds and our mattresses are sanitised annually.
4. Garage roof drying area. As we had just seen out a house full of guests with children we had an excessive amount of linen - we have removable washable covers on all fabric chairs plus cushion covers and throws are washed regularly. When we have excess we wash the garage roof and use it as a temporary drying area. We do not send our linen out to commercial cleaners as they do not wash or iron it to our standard.

My staff were so upset that you found our place so 'dirty' so they spent two days deep cleaning all rooms. This is done on a regular basis but we brought it forward to ensure our standards are maintained.

Once again we apologise for your unpleasant stay and we trust your trip to South Africa was as a whole, a very successful one.
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Denver
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 22, 2012

We stayed at The Grange and had just an amazing time. While we were only there for two days as we laid over on our way north to a safari, we HIGHLY recommend this place. Great location overlooking Durban city and the beach. The neighborhood is filled with very nice homes and the area felt so very safe, we even offered to take Duve, the house dog, on a walk. The food was great, the room was impeccable, spotless and the hosts were just wonderful. Thanks for starting our South African trip off to the best start!
Eric and Nick

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
annalagos, Owner at The Grange Guest House, responded to this review, October 24, 2012
Thank you for your lovely review and it was such a pleasure having you both stay with us and my little spoilt dog LOVED the attention you gave her so thank you for that!

I'm glad we helped to start your South African adventure off well, and I'm sure you had an amazing journey, people with your attitude to life usually do! Thank you again and all the very best from all of us at The Grange.
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Perth, Western Australia, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 4, 2012

Our first stay at the Grange was so wonderful that we changed our itinerary to return 2 weeks later for another few days to be spoiled by Annelie and her team. The house is beautiful, beds are extremely comfortable, breakfasts were delicious, and the service was fantastic. Annelie and her staff went over and beyond to accomodate our group of 12 Aussies and make sure our stay was enjoyable. Highly recomended!

  • Stayed September 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
annalagos, Owner at The Grange Guest House, responded to this review, October 8, 2012
Thank you Sarah and it was a great pleasure to have all of you with us both visits. The Grange was a very joyful place while you were all here, lots of positive energy!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Johannesburg, South Africa
Contributor
13 reviews 13 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 4, 2012

This Guest House simply has everything one could want from a B&B. Atmosphere, beautiful rooms, cleanliness, spacious bathrooms and a beautiful view. Annelie who owns the place makes sure you get an outstanding service and jumps at any request.
This is the place of choice for me when traveling to Durban.

Room Tip: Although there is a huge room downstairs, I'd probably chose one on the first floor, just in cas...
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  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
annalagos, Owner at The Grange Guest House, responded to this review, October 8, 2012
Thank you for taking the time to review us and we hope to see you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
Top Contributor
56 reviews 56 reviews
46 hotel reviews
Reviews in 47 cities Reviews in 47 cities
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed October 3, 2012

I stayed at The Grange in the suite in early September - modern, spacious and clean - with a view to the ocean from the front room as well! Annelie and her staff were perfect - just the right amount of attention to guests - and ready to help when needed. The house is beautifully renovated and tastefully decorated. Great breakfast selection too - even for vegetarians! Easy to find, close to good cafes. I'll be back!

Room Tip: Suite has view of ocean, some rooms have balconies.
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  • Stayed September 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
annalagos, Owner at The Grange Guest House, responded to this review, October 8, 2012
Thank you for taking the time to write a review, we do appreciate it and glad you enjoyed your short stay with us. We hope to see you in Durban again one day!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Grange Guest House

Address: 1 Monteith Place, Durban 4051, South Africa
Phone Number:
Location: South Africa > KwaZulu-Natal > Durban
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #9 of 222 B&Bs / Inns in Durban
Price Range (Based on Average Rates): $
Hotel Class:4 star — The Grange Guest House 4*
Number of rooms: 6
Official Description (provided by the hotel):
The Grange Guest House is a gracious 1950's three story mansion situated in the leafy suburb of upper Durban North. Completely renovated in 2010, The Grange offers relaxed luxury with a mixture of old world and modern furnishings, the bathrooms are state of the art with frameless glass showers and suspended Italian basins and toilets. Very modern and sleek.All beds are extra long with quality percale sheets, extra large pillows and duvets.Broadway shopping area is 500m down the road and offers a wide selection of restaurants and fast food eateries amongst other services, all within walking distance. The Grange offers queen and deluxe king/twin bedrooms suiting the corporate or leisure traveller. Families are also catered for in two family rooms, children of all ages are welcomed and catered for. ... more   less 
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