While we weren't overly impressed by Durban the highlight of this part of the trip was the hotel. We stayed in rooms 3.1 and our travel partners in room 4.1. These rooms are very large and light. A few basic things were missing e.g shower gel, tumblers for drinking, and there were a few maintenance issues. Our ceiling fan did not work and no one came to address it even after calling twice. Overall the staff were very good. Breakfast was a highlight with the ability to choose from the restaurant menu. We did have the misfortune of being in the restaurant while the hotel manager was speaking to the staff about changes in the breakfast menu. While her changes made commercial sense and no one can't fault her, the tone she used with her staff was patronizing and unacceptable. This should also not have been done within earshot of guests. The food quality and portions were great. A couple of small issues, the rooms with a view to the car park can get a bit noisy very early on weekday mornings given the offices located in the same area. Also the floors in the breakfast area were not kept clean. Overall I would stay here again.
- Official Description (provided by the hotel):
- Located in the arty Morningside district Durban, South Africa 5 minutes from the Moses Mabhida Stadium and the Golden Mile Beach Promenade.Kwa Zulu Natal's latest hip restuarant and cafe Freedom Cafe ... more less
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- Also Known As:
- The Concierge Boutique Bungalows Hotel Durban