We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great breakfast and customer service” 5 of 5 stars
Review of The Benjamin

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 3 more sites!
Save
You added The Benjamin to your Saves list
The Benjamin
3.0 of 5 Hotel   |   141 Florida Road | Morningside, Durban 4001, South Africa   |  
Hotel amenities
Ranked #2 of 42 Hotels in Durban
Columbus, OH
Contributor
18 reviews 18 reviews
3 hotel reviews
Reviews in 12 cities Reviews in 12 cities
28 helpful votes 28 helpful votes
“Great breakfast and customer service”
5 of 5 stars Reviewed July 17, 2012

I co-organize tours to South Africa, and we keep returning with our tour groups to the Benjamin hotel due to the great customer service and wonderful breakfasts. Our last stay was the best ever due to helpfulness and professionalism of the staff... from the women greeting us at the door, the staff helping with luggage, the smiling waitresses at breakfast, to the managers making sure everything was okay. The breakfasts were superb ... fresh fruit, tasty juices, yogurts, granola & nuts, cheeses, meats, eggs made any way you would like, and lots of coffee. The rooms are comfortable and each one different... none of the cookie-cutter sameness since it is an older building that has been tastefully updated. A bonus is the mini-fridge in the lobby with a selection of drinks for your evening sitting alongside the pool. The only negative was some of the sisal rugs on the floors were a bit worn, which is a minor complaint.
We plan to return next year due to the wonderful experiences we have had at the Benjamin.

  • Stayed April 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

118 reviews from our community

Traveler rating
    72
    37
    5
    3
    1
See reviews for
15
31
13
42
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Italian first
  • Japanese first
  • Thai first
  • Any
English first
Contributor
15 reviews 15 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed July 12, 2012

I travel a lot for work and so when on holidays, like to stay in places that don't have the sterile feel of your usual Hilton/Hyatt.

After reading the reviews of The Benjamin on Trip Advisor, my wife & I decided to stay there for the night. As previously reviewed, the staff were friendly, rooms were nice and breakfast fantastic.

It is located in a great part of town, with plenty of restaurants/bars close by.

If you do decide to stay there, ring the hotel and ask them to organise a pick up from the airport. We didn't, and paid a lot more than we should have.

Steve

Room Tip: Try and get a room away from the street as it is a bit noisy later at night.
See more room tips
  • Stayed June 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cairo, Egypt
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 6, 2012

I spent two nites at THE BENJAMIN in June, 2012. What a pleasure! It was one of the best experiences I have had at a hotel in YEARS: welcoming staff across the board from the housekeepers to the manager and the desk staff went out of their way to accommodate; bright and airy; fresh flowers including live orchids in the room; healthy/quality breakfast; cozy rooms; good wi-fi connection; and well-priced. Unlike many comparable establishments, it was very clear that this hotel was well-managed. While I stayed as a part of a vacation trip, were I to have a business in Durban and need a space for holding a meeting or retreat, I would consider THE BENJAMIN.

  • Stayed June 2012, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Johannesburg, South Africa
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 3, 2012

Our family recently stayed at the Benjamin Hotel in Durban's Florida Road, and what a memorable experience! Once you step in the door, you escape the hustle and bustle of the party Street into a little piece of tranquility. We were looked after by the most professional, friendly and accomodating staff I have ever encounted- right from the General Manager, Fiona Koch, down to the ever smiling Porter and Handy Man, Noah. In fact all the staff went out of their way to pamper our every need and desire! Nothing was too much effort. But best of all were the most beautifully presented, stylish Breakfasts, with everything from smoked salmon and cured Meats on the cold buffet to perfectly cooked hot breakfasts and an impressive range of fresh fruit and health drinks. Attention to detail is the name of the game in the Boutique Hotel. Pay them a visit - highly recommended!

Room Tip: Rooms which do not border Florida Road are quieter.
See more room tips
  • Stayed April 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Granville, Illinois
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 2, 2012

We had a lovely 2 night stay at the Benjamin and enjoyed it thoroughly. The location on Florida Road is great for strolling and eating out. The staff were friendly and helpful and sent us to many good eating and drinking spots. They also helped us line up a private city tour which was perfect for our needs. The breakfast was great. We'd stay again.

  • Stayed June 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, California, United States
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 3, 2012

I recently stayed at the Benjamin Hotel while on business in Durban. The highlight of the hotel was the customer service. Everyone was extremely friendly and the hotel staff went out of their way to make your stay comfortable. They have free wifi, a small bottle of wine was waiting for me in my room, and they have an open bar in the evenings. The rooms are nice and the patio area is a lovely place to sit. The breakfast was good, though the fresh fruit looked like it was pre-cut the night before and so it looked a little dried out. My only other very minor complaint was that on the second floor I could hear the bass music from the nearby club, which made falling asleep difficult some nights. As is evident by the clubs, the location is a hip spot in Durban where people come to go to some of the most well known restaurants in the city. Because of that, the area is very safe and I felt comfortable walking around in the evening after work. All in all, the Benjamin was a great place to stay and I'd definitely come back.

  • Stayed May 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hillcrest
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 27, 2012

Nestled along Florida Road Durban is the quaint 40 bedroom hotel, The Benjamin - for me, Home from Home! Dont be deceived from the road. This is a simply elegant - understated boutique hotel, that made me feel sincerely welcomed, comfortable and supported - all aspects of travel, a woman on her own, values. The close and warm relationships between the staff members rubs off on to the guests. Empowered staff come across as friendly, helpful and going the extra mile. Nothing was too much to ask and their response was fast, efficient and cordial. Fiona Koch, the General Manager, leads by example. Her life is dedicated to her guests and her staff follow suite. For a Home from Home experience The Benjamin is the place to be. And it is surrounded by a great variety of eateries, fashion, art, nature and history. For me this is the place to be, for attention to detail, friendship making and long term travel landing - I have loved the intimacy, the interest and the space to be - BARBARA JOHNSON www.leadershipdimensions.co.za

Room Tip: Should you need a room with a bath - request it. Should you be a light sleeper - require a "qu...
See more room tips
  • Stayed May 2012, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to The Benjamin? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Benjamin

Address: 141 Florida Road | Morningside, Durban 4001, South Africa
Location: South Africa > KwaZulu-Natal > Durban
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Swimming Pool
Hotel Style:
#3 Business Hotel in Durban
Price Range (Based on Average Rates): $
Hotel Class:3 star — The Benjamin 3*
Number of rooms: 43
Official Description (provided by the hotel):
"Home away from Home"A warm welcome awaits you at The Benjamin located a 5-minute drive from Durban Beaches and in the heart of the vibrant entertainment strip in Florida Road. The hotel features gardens with an outdoor pool and a shaded terrace. Free parking is available on site.The Benjamin and offers free WI-FI.41 rooms where no two rooms are the same open onto balconies and gardens . The cosy rooms offer airconditioning, tea,coffee making facilities,hairdryers,Satellite TV and work desks in all rooms. Overlooking the garden and pool, Benjamin’s breakfast is served in our open glassed conservatory style restaurant and offers a fresh continental breakfast buffet and plated hot breakfasts. Walk out of the Hotel into the restaurant road of Durban and enjoy your dinners and lunches in some of Durbans famous restaurants.The Moses Mabida Stadium, The Rugby Stadium, Suncoast Casino and Durban ICC are within 5km by car from The Benjamin. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Agoda, Booking.com, Priceline, Odigeo and South African Hotels so you can book your The Benjamin reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Benjamin Hotel Durban
Benjamin Hotel Durban

Owners: What's your side of the story?

If you own or manage The Benjamin, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.