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“Riviera On Vaal Hotel & Country Club” 4 of 5 stars
Review of BON Hotel Riviera on Vaal

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BON Hotel Riviera on Vaal
3.0 of 5 Hotel   |   Mario Milani Drive | Three Rivers, Vereeniging 1930, South Africa (Formerly Riviera on Vaal Hotel & Country Club)   |  
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Hotel amenities
Ranked #2 of 4 Hotels in Vereeniging
Johannesburg, South Africa
Contributor
14 reviews 14 reviews
13 hotel reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
“Riviera On Vaal Hotel & Country Club”
4 of 5 stars Reviewed October 4, 2012

Checking in was superb and our room was very neat and well maintained. A very good added touch was the turn down and the provision of cookies and milk for my grand kids. The hotel surrounds and setting were fantastic.
Were they came short was in our dining experience. Both the dinner and breakfast experience were average due mainly to the waitering staff that failed in their duty to look after patrons once seated. We had to clean our own table before seating ourselves, and after a while, request for cutlery and napkins to be provided.They were running all over the place but were not effective. We requested beverages and they either forgot the order or when delivering coffee, it was cold.

Room Tip: All rooms from 400 to 405 on the 4th floor has excellent views of the river, golf course and river f...
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  • Stayed September 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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135 reviews from our community

Traveler rating
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    10
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
Date | Rating
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English first
Johannesburg, South Africa
Senior Contributor
26 reviews 26 reviews
16 hotel reviews
Reviews in 18 cities Reviews in 18 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed October 2, 2012 via mobile

Went to the Vaal, for a short weekend getaway from Johannesburg. On arrival at the hotel, our room was not ready so we decided to go to the restaurant for lunch. At the hotel restaurant we had to endure a 1 hour wait for lunch! The food was stale( guess it explains the long wait!). The was a mini riot as the patrons at the next table were just as unhappy and did not mince their words! Our waiter went AWOL so we had to hunt down someone else to finally trace our food order...stupidly we went back for supper, err shall we say they did not disappoint? We were made to wait for 30 minutes before we finally gave up and went out to a Mc Donalds in the area to get a takeaway dinner. The River cruise was mmmm, just that, a "river cruise", with no on-board entertainment, I mean zero! I recommend the hotel if you need a sleepover room only with a " full" belly!
To end on a more positive note, the river views from the hotel windows are stunning!

Stayed September 2012, traveled with family
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Rivieraonvaal, Guest Relations Manager at BON Hotel Riviera on Vaal, responded to this review, October 3, 2012
We would greatly appreciate it if we could speak with you regarding your experience, could you please contact our Guest Relations Manager Rozanne Endres on 016 420 1300 or send us contact details for us to reach you on
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Johannesburg, South Africa
Top Contributor
72 reviews 72 reviews
21 hotel reviews
Reviews in 36 cities Reviews in 36 cities
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed September 21, 2012

My boyfriend and I spent a night at the Riviera on Vaal to celebrate our anniversary. The hotel was stunning, we were very impressed with our room, which overlooked the river. The room consisted of a nice sitting area with its own television, the bathroom, and then the bedroom which also had it's own television. We were given a very nice complimentary bottle of wine. The staff very super friendly and helpful, although the lunch time staff were not as helpful as the breakfast and evening staff in the restaurant. We enjoyed our high tea, dinner and breakfast thoroughly. The only thing is that there is nothing to do at the hotel when there is bad weather, which was not really a problem for us as we were looking for a relaxing night away. Over all this hotel is very pleasant hotel for a weekend getaway.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glasgow - Scotland
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 15, 2012

This is a fun review of fond times prompted by nostalgia! - Reviewing some old birthday photo's of the hotel and now checking out to see it updated after 41yrs. We had a fantastic stay there and almost spent every Sunday evening in it for about a year. Food was fantastic and staff great! Stunning to see how it has been transformed - the owners deserve a lot of credit! Look forward to returning at some point in the future. It was a five star hotel and it looks like it still is! PS They have moved the pool!

  • Stayed September 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed September 9, 2012 via mobile

Had a friend's birthday lunch at the restaurant. Useless service. R 195 pp for a very small variation and quality was shocking. Stones in oxtail. We also won a weekend at the hotel approximately two years ago and the stay was nothing to write home about and the service was very bad. The hotel is not even worth 3 stars.

  • Stayed September 2012
    • 2 of 5 stars Location
    • 2 of 5 stars Cleanliness
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Bloemfontein, Free State, South Africa
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 8, 2012

Despite some mixed reviews, we spent a weekend at the Riviera on Vaal. From driving on the porters trolly at check in to the milk and biscuits at bedtime to the wonderful lady who looked after the kids at the childrens club - the kids had a wonderful time. We went in July and the service was great and we couldn't fault anyone. I think the restaurant and its service may have improved since some of the other reviews was written and would recommend a visit. We had a family room which was probably 3 star - clean and tidy and with all the basics that we needed.

  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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1 review
1 of 5 stars Reviewed June 19, 2012 via mobile

How is this place anything above three stars?! Over the three day period that we stayed here there was no turndown service and no slippers or robes in the rooms.

I am also not a big guy and even for me the baths are tiny! The plumbing is also very noisy and warm water seems to come and go during showers.

In addition, during our last two days there was no coffee in the hotel due to a conference earlier the week that used all the stock. Seriously?! I still can't believe it!

Staff was great and location is good, but the basics that are missing should prevent this hotel from being rated higher than 3 stars. It should also prevent the hotel from justifying the price they charge for well below average ammenities.

Stayed June 2012, traveled as a couple
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, General Manager at BON Hotel Riviera on Vaal, responded to this review, June 25, 2012
Dear Adriaan P

We apologize for the inconvenience experienced during your recent stay. We have investigated the problems that were brought to our attention, and have put measures in place to correct this where possible.

We look forward to you returning to the Riviera on Vaal Hotel & Country Club.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BON Hotel Riviera on Vaal

Address: Mario Milani Drive | Three Rivers, Vereeniging 1930, South Africa (Formerly Riviera on Vaal Hotel & Country Club)
Phone Number:
Location: South Africa > Gauteng > Vereeniging
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 4 Hotels in Vereeniging
Price Range (Based on Average Rates): $
Hotel Class:3 star — BON Hotel Riviera on Vaal 3*
Number of rooms: 91
Official Description (provided by the hotel):
A 45-minute drive from Johannesburg, our luxurious hotel caters to the corporate and conference markets, as well as families and leisure travellers who are looking for a resort that has it all. BON Hotel Riviera on Vaal is one of few child-friendly Vaal River resorts that have struck a perfect balance in offering family enjoyment whilst also fulfilling the business travel market needs. Steeped in history this 91-room hotel, a converted farmhouse from the 1800s, is situated on a bend of the scenic Vaal River. Ideal for company conferences and events, the hotel offers 4 multi-purpose venues and a range of exciting team building activities, with flexibility to suit your needs. BON Hotel Riviera on Vaal has a reputation as one of the best wedding venues in Gauteng; choose from a variety of wedding packages to ensure a memorable day. If you are looking for a relaxing breakaway, why not pamper yourself at the Zorgvliet Spa or play a round of golf at the Country Club. Should that sound too energetic, pop down to the water's edge and float along the Vaal River on one of our boat cruises. BON Hotel Riviera on Vaal also offers a variety of water sports, a gym, picnics spots and kids' entertainment programs. ... more   less 
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Also Known As:
Riviera On Vaal Hotel And Country Club

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