We have been staying at this hotel for the past five years when we go to Kingman. The entire staff is very friendly from the front desk to the maintenence and eveyone in between. Great hot breakfast and if there ever is a problem it is taken care of right away. Very quiet and we have been in almost every section on the first floor and you can't even tell there is another floor above.They are very helpful on any area information that you need to know about. Rooms are very comfortable and the beds are very comfortable too.