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“Very poor service and attitude” 2 of 5 stars
Review of Rodeway Inn

Rodeway Inn
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Rodeway Inn
3016 East Andy Devine Avenue, Kingman, AZ 86401   |  
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Ranked #24 of 26 Hotels in Kingman
San Pedro, Belize
Contributor
17 reviews 17 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
14 helpful votes 14 helpful votes
“Very poor service and attitude”
2 of 5 stars Reviewed January 19, 2014

I checked in and they wanted to charge a higher rate than my reservation and they did charge $1.80 higher than the online confirmation for 2 nights room and tax. I wanted to make sure the room had a coffee maker as most Rodeway's do and are supposed to and as stated on this hotels website. They said they they have not had them for 2 years. She ignored the question as to why they don't change the website then. I have tier status with Choice and requested a late check out after not being to reach the front desk for ice that they keep locked up or a wake up call either by phone or in person. I was told check out is 11 o clock for everyone by the same woman of darker skin. I was forced to leave without a shower and there were no clean towels as the room was never cleaned during my stay.
The trains are also noisy and run all night right by the room.

  • Stayed January 2014, traveled solo
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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32 reviews from our community

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Rating summary
  • Location
    2.5 of 5 stars
  • Sleep Quality
    2 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2 of 5 stars
  • Value
    2 of 5 stars
  • Cleanliness
    2 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Italian first
  • Portuguese first
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English first
Murrells Inlet, South Carolina
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed October 22, 2013 via mobile

Stopped in around 9pm after a long day on the road. Used a coupon from a book found at a gas station for a low low rate.
The room was in the back back, and while the parking lot was lit, I did not sleep all night thinking my car was getting broken into. I checked on it at least 6 times.
There are feral cats everywhere, which is wired, and the office smells like cats.
The shower pressure was decent, and the sink area was clean, but those were the only positives. Only one of 3 lamps in the room worked, the tv was very poor quality and had maybe 8 channels, the sheets had long black hairs all over (I am blonde!), the carpet was DISGUSTING- had not been vacuumed in a long time.
LOUD trains roll just behind the building all night... I have lived behind trains before, and usually I like the sound, but these trains SOUND LIKE THEY ARE COMING THROUGH THE WALL.
Finally, the continental breakfast was the most pitiful thing I have ever seen. There was a single package of variety cookies ( so you could get a couple of off brand vanilla and chocolate cookies for yourself out the package) and off brand muffins. The coffee had grounds in it. I left laughing ironically it was so ridiculous.
We had been camping all week in a tent, so are not really picky. Also, I have never given anyone a one star review. So here it is- you will regret staying here, unless cost is really your priority. But for 10 more, you can rest in a little more peace in kingman than this rodeway.

  • Stayed October 2013
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clyde
Senior Contributor
40 reviews 40 reviews
17 hotel reviews
Reviews in 20 cities Reviews in 20 cities
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed October 1, 2013

You know the old adage you get what you pay for, well I didn't get even that...I got this room through the travelers coupon guide and the rate was great! However I still overpaid..the room was not very clean, even though I was assured at check in that it was as I was leery d/t the price, in need of maintenance, bathroom esp. needed much attention and smelled of cigarette smoke and was located right next to railroad tracks!! No coffeemaker or blow dryer in the room either. As my husband was not feeling well I chose not to leave to find another room, but it was a long night.. I think AAA and Choice Hotels may want to rethink having this hotel on their registry. Advertisements for this hotel are very misleading...

  • Stayed September 2013, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed September 3, 2013

I would not stay here. I would rather sleep in my car. Initially we stopped here because it wasn't too far from our destination. I got a weird vibe from the place but figured it was just me. When we got to the room it smelled as if it had been closed up for years. It was not clean. The shower was dirty. The microwave looked about 20 years old. We were there 5 min and packed the car up, turned in the key,and stayed elsewhere. Of course, they would not refund our money. Lesson learned.

  • Stayed August 2013
    • 2 of 5 stars Location
    • 1 of 5 stars Cleanliness
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed August 20, 2013

We booked a room here yesterday and checked in last night. Upon driving in, we were dismayed to find the inn was far back from the street in a dimly lot lot. We looked past the initial bad impression an checked into our room, mistake number one.

There seemed to be a problem with the wiring, and we were unable to turn on the lights at first. Later I touched the switch by the door and was shocked. The television did not work.

The bed looked relatively clean but I was out off by the filthy floor and dust covered furniture. I asked the front desk for some clean sheets and she handed me a wad of bed linens, insisting they were clean. We (my husband and I) remade the bed, but the "clean" sheets were dirtier than the ones on the bed, covered in oil stains with several long dark hairs and cigarette holes. STILL, we decided to stay. Huge mistake number 2.

I prepared to take a shower, which meant grabbing my own towel from the car and finding shoes I could shower in so my feet didn't touch the filmy, dirty tub. When I opened the door, I was greeted by a woman who was clearly high out of her mind, looking for a feral cat I'd seen wandering the lit earlier. My husband and I packed our car and checked out. They did give us a refund which was negotiated with the booking company we used.

I've traveled a lot and have stayed in cheaper places, even dirtier places, in far more dangerous parts of the world, but none of them left me feeling as bad as I do now after my experience at the Rodeway in Kingman. My skin is crawling.

  • Stayed August 2013
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed July 3, 2013 via mobile

I have been traveling across the USA and staying in quite a few places. This was the least expensive of them all and I expected the worst. The office out front is in terrible condition, but the room itself was another story. Large, clean(yes amazingly very clean), beds were comfortable. There was a microwave and a fridge. This was actually half the price of where we stayed the night before and the room was equally as nice. So in summary don't let the office or price scare you. Ask to see the room you will be glad you did.

  • Stayed July 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scottsdale, Arizona, USA
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed May 22, 2013

The floor was actually MOVING with roaches! I kicked two under the bed so the wife wouldn't start screaming.We were afraid to pull the covers to check the bed for bedbugs. We left early in the morning for the Phx area and hopefully didn't bring roaches in our suitcases. AVOID THIS INFESTED MOTEL...

  • Stayed May 2013, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Rodeway Inn

Address: 3016 East Andy Devine Avenue, Kingman, AZ 86401
Phone Number:
Location: United States > Arizona > Kingman
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service
Hotel Style:
Ranked #24 of 26 Hotels in Kingman
Price Range (Based on Average Rates): $
Number of rooms: 40
Reservation Options:
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Also Known As:
Rodeway Inn Kingman
Kingman Rodeway Inn

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