I booked this room based on all the 5 star reviews on Trip Advisor but was extremely disappointed upon arrival. My husband, father, son and I were doing a Route 66 trip and stayed in 1930ish hotels including La Posada in Winslow and The Blue Swallow in Tucumcari. The outside of this motel is cute but the rooms are in extremely poor condition. The owner called our room "The Marilyn Monroe" room. What we found was dingy old room with a cheap poster of Monroe on the wall. The bedding looked old and cheap, the carpet was dirty, the door to the room was so thin and beat up I was worried about safety, and there was an old mini-fridge with a little microwave on top as the "kitchenette." The room had a musty, moldy smell to it that was really unpleasant. The worst part was the bathroom. Everything was original, but not in a good way. The tiles were chipped, broken, or missing, the exposed shower pipe and head were rusted, the tub drain was rusty and had no cover, and the sink looked dirty. I get that it's supposed to be nostalgic and classic, but I assumed there would be some renovations. The Blue Swallow is a similar place but it was clean, classy, and had all necessary upgrades such as new sink hardware and new shower heads etc.
The owner seemed very nice and I hate to leave a bad review but since I rely on these reviews when I make decisions I think it is important to be honest. I cannot understand how anyone rated this motel 5 stars. My family and I were really unhappy and ended up deciding to leave. The owner agreed to refund our money which I thought was incredibly kind.
Hopefully over time they will be able to do some much needed renovation and this could be a cute place to stay if you want classic Route 66. For now, I would say that you might want to swing by for some pictures but that it is all.
- Official Description (provided by the hotel):
- We are on Route 66 in downtown Kingman, AZ. We have Legendary Hollywood Icon Themed Rooms/Marilyn Monroe,Elvis Presley,John Wayne and many more. There are many murals including a 206' 3D map of Route 66 and famous 100' glowing neon tower. Come and join us for the ulimate Route 66 experience! Classic cars/neon/Specialty rooms/King size and doubles/Kitchenette/Suite. ... more less
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