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“Nice place to stay” 4 of 5 stars
Review of Holiday Inn Express Hotel & Suites Kingman

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Holiday Inn Express Hotel & Suites Kingman
2.5 of 5 Hotel   |   3031 East Andy Devine Avenue, Kingman, AZ 86401   |  
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Ranked #10 of 26 Hotels in Kingman
the sea ranch
Level Contributor
74 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
“Nice place to stay”
4 of 5 stars Reviewed March 30, 2013

We arrived late but we were given a floor room as requested. Front desk person was polite, quick. We asked for a place to eat, within walking distance. She directed us to a place across the street. JB's. It was like a Denny's. Food and service fine.

  • Stayed March 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brianna J, Front Desk at Holiday Inn Express Hotel & Suites Kingman, responded to this review, April 3, 2013
We would like to Thank you for your recent stay with us. We are always pleased to hear you had a enjoyable stay with us. Our front desk is always prepared to give our guests a wonderful stay. We look forward to you staying with us again.
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175 reviews from our community

Traveler rating
    53
    76
    30
    7
    9
See reviews for
63
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
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English first
SLC, UT
Level Contributor
48 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed March 30, 2013

Let me start by saying the staff was excellent and professional.
We had reserved a 2 queen bed room through Holiday inn web site. When we arrived the room had a single bed. No problem. I was just getting over a cold and wanted a little space.
Also at check we were informed of a boiler issue that was being repaired, Luke warm water only tonight. When taking my bags to the room I did ask the clerk to Look up my reservation, it showed a single bed while mine showed 2 beds..
In the morning, we were woke up by the room across the hall. We heard all 5 kids running a dog barking up and down the hallway. After they left the room the dog barked for the next 45 minutes.
Still no hot water!
I went down and talked to the staff about the dog and they apologized and said they would call the room. I saiid don't bother, the dog won't answer. I think I see the family in the breakfast room.

When we did check out we were informed that the boiler had been repaired and hot water would be available. Just a little late.

I can honestly say that the staff handled the issues very well and we just hit a bad Night.

Room Tip: No dogs nearby There is no room service. I Could not erase the choice.
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  • Stayed March 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brianna J, Front Desk at Holiday Inn Express Hotel & Suites Kingman, responded to this review, April 3, 2013
We would like to thank you for your recent stay with us. Again we would like to apologize for the problems you encountered during your stay with us. We worked as hard as possible to get everything up and running when we encountered problems. We would like to have you stay with us in the furture. We hope to see again.
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Yorkshire
Level Contributor
26 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed March 23, 2013

Finishing off our US road trip in Kingman before our flight out of Las Vegas the following day we had a very pleasant night in Kingman. Having driven the 66 from Williams we were glad of a rest. The reception staff were very good, recognised our priority club status and gave us a gift and we were invited to the evening reception. She also recommended a good local restaurant, Oysters, it was very nice.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brianna J, Front Desk at Holiday Inn Express Hotel & Suites Kingman, responded to this review, March 25, 2013
Thank you for your recent stay with us. We are always pleased to recieve feedback on how good your stay was. We train our staff to make sure every guest has a wonderful stay and plans on coming back in the future. Again thank you for your stay with us and we are very happy you enjoyed your stay and we hope to see you again.
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Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed February 20, 2013 via mobile

Staff very nice, gave us a lil discount when checking in and asking for price difference between suite and regular room, got a very nice spacious suite for excellent price ! A room like this would cost $300 in California, paid around $100. Jus double check any travel info you get here, gal @ desk very helpful and nice but wrong about distances. I very highly recommend staying here, its so nice. Also watch exits careful if coming east this month there is construction at the exit and I missed it and had to drive a long way before I could turn around, it was worth it though.

  • Stayed February 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brianna J, Front Office Manager at Holiday Inn Express Hotel & Suites Kingman, responded to this review, February 25, 2013
Thank you for stay with us. We pride ourselves on striving to be the best. I am so glad you enjoyed your stay with us. We hope to see you again on your travels and we will work on our staff to provide accurate distances for the future guests. Thank you again for your stay.
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Lexington, Kentucky
Level Contributor
24 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
1 of 5 stars Reviewed February 4, 2013

I'm trying to make allowances for the youth and possible inexperience of the desk clerk on duty. I asked for a room on the side of the hotel facing the street and was assigned several rooms before I got what I asked for; I had to go back down to the desk, suitcase in tow, each time -- not fun after a long day of traveling. The room I finally took had a loose security latch (the first time in years of traveling that I have ever encountered this). I had to tie something around it to secure it. Once I was in my room, I had problems getting the Wi-Fi to work, and the desk clerk said she had no idea how to help me, that the fault must be in my computer (it wasn't). I finally called the ISP and was told that I should never have been told to call them, that the responsibility lay with the hotel to ask for assistance. Only after alerting the ISP and letting the desk clerk know in no uncertain terms that her excuses were unacceptable did I finally get on the Internet. I don't think the young woman on duty was in any way qualified to be responsible for the well-being of a hotel full of guests and can only imagine how she would have coped in an actual emergency.

  • Stayed November 2012, traveled solo
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brianna J, Front Desk Agent at Holiday Inn Express Hotel & Suites Kingman, responded to this review, February 8, 2013
I would like to apologize for your recent stay at our establishment. It was unacceptable what you dealt with. The employee was talked to and given instructions what to do in situations like that again. Again we here at HIE apologize for any inconvience that happened while you stayed with us. I hope you will give us another chance and stay with us again.
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Irkutsk, Russia
Level Contributor
65 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed January 4, 2013

We were travelling from LA to Grand Canyon and our kid felt not well. Stopped at that place and it was really good. Clean, easy to find, regular HI breakfast. Very well located - right at the crossroads - we went to the Route 66 easily after a visit to Walmart nearby. The beds were great and the bathrooms clean. My best recommendation!

Room Tip: all roms are ok.
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  • Stayed November 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brianna J, Front Desk at Holiday Inn Express Hotel & Suites Kingman, responded to this review, March 4, 2013
We are so pleased you enjoyed your stay with us. Its always a pleasure to hear our guests had a well deserved time. We have currently had new team members join our company so we are helping them know distances to and from places. We really hope to see you again on your travels through Kingman.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Murfreesboro, Tennessee
Level Contributor
34 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed December 11, 2012

Clean, basic, good value for business travel. Nice TV in room along with refrigerator and microwave. Everything worked and there were ample electrical sockets - not something you always find in hotels. Hotel is middle aged, but the room I was in was renovated within the last couple of years.

  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brianna J, Front Desk at Holiday Inn Express Hotel & Suites Kingman, responded to this review, March 4, 2013
Thank you for stay with us. It always nice to get feedback from guest that have stayed with us. We do our best to make sure everything is up to the standards of our guest. We hope to see you in the future and make your stay even more enjoyable.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Prices are for 1 room, 2 adults
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Additional Information about Holiday Inn Express Hotel & Suites Kingman

Address: 3031 East Andy Devine Avenue, Kingman, AZ 86401
Phone Number:
Location: United States > Arizona > Kingman
Amenities:
Free Breakfast Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
Ranked #10 of 26 Hotels in Kingman
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Kingman 2.5*
Number of rooms: 75
Official Description (provided by the hotel):
The Holiday Inn Express Hotel & Suites Kingman is located off I-40 (exit 53) on Historic Route 66. The lovely Holiday Inn Express Hotel & Suites in Kingman, Arizona is a non-smoking hotel and pets are not permitted. We are within driving distance of the 'skywalk' at Grand Canyon West Rim, casinos in Las Vegas, Laughlin & Indian gaming, the Grand Canyon, Hoover Dam, Colorado River and Oatman Ghost Town. Travelers can visit the London Bridge and Historic Route 66 Museum, enjoy boating and fishing in Lake Havasu or Lake Mead and go hiking in the Hualapais. We feature 75 spacious, tastefully decorated rooms with either a king or two queen sized beds. Our 28 elegant suites include a sofa bed and wet bar. We provide a work desk along with in-room data ports for free high-speed Internet access, wireless Internet access, and free local calls. The complimentary deluxe Continental breakfast is served in the great room from 6:30-9:30 AM. Our facility has an indoor heated swimming pool, spa, fitness center, and coin laundry. Guests can use the business center with free Internet access, fax and copies. The three floor facility with interior corridors is serviced with an elevator. Our 625 sq. ft. meeting room holds 50 people. We look forward to seeing you soon at The Holiday Inn Express Hotel & Suites in Kingman, Arizona. ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites Kingman
Holiday Inn Express Kingman
Holiday Inn Kingman

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