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“Excellent perfect hotel in Sandton” 5 of 5 stars
Review of Faircity Quatermain Hotel

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Faircity Quatermain Hotel
4.0 of 5 Hotel   |   60 West Road South, Morningside, Sandton 2057, South Africa   |  
Hotel amenities
Ranked #18 of 48 Hotels in Sandton
Certificate of Excellence 2014
Senior Contributor
23 reviews 23 reviews
16 hotel reviews
Reviews in 15 cities Reviews in 15 cities
13 helpful votes 13 helpful votes
“Excellent perfect hotel in Sandton”
5 of 5 stars Reviewed September 17, 2013 via mobile

I stayed here at the Hotel in Sandton where I was presenting for a Business Conference .From start to finish it was excellent..really refreshing to have staff who genuinely are happy and eager to assist.As my flight was delayed it was touch and go as to whether I could make the Safari ...but this was perfectly sorted by Ntokozo ! This trend of excellence continued with Grace Barbara and other reception and conference staff ensuring everything went to plan with the minimum of fuss!

The food and catering was excellent run by a well known chef from Burundi...quality and price was excellent!! The bar and restaurant staff were all attentive and very polite exhibiting high standards of South African humour!!
The room was a perfect size comfy bed Sat TV ..important for those live premiership matches! Very clean and comfortable
I have stayed in many so called 5 star hotels whose quality would make this 7 or 8 stars...cannot recommend it enough whether in Joburg on business or for pleasure.Also very safe and secure as are the trips that are organised by the Hotel

Well done guys!!

Stayed September 2013, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jaco S, General Manager at Faircity Quatermain Hotel, responded to this review, September 20, 2013
Dear VinnyHar,

Thank you so much for taking the time to rate Faircity Quatermain Hotel on Tripadvisor. We are delighted to hear that you enjoyed your stay with us.
At Faircity Quatermain Hotel, we take great pride in our friendly and efficient staff members. Thank you also for your kind remarks on the cleanliness and quality of our rooms, the high quality of our food and beverage department and overall experience. We have proudly shared your comments with all staff at the hotel.

We hope to welcome you back to our hotel soon in the not too distant future.

Yours in hospitality
Jaco S
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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117 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
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  • Dutch first
  • English first
  • German first
  • Italian first
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English first
Boston, Massachusetts
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed September 14, 2013

Great hotel, friendly service, clean spaceous rooms, great breakfast and if you want lunch and dinner available. Reasonable rates. Stayed on business for 4 nights and worked out great. Only issue I had was with internet but I think it was something in US about my computer as the IPAD worked fine.

  • Stayed September 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jaco S, General Manager at Faircity Quatermain Hotel, responded to this review, September 20, 2013
Dear Pekoehouston,

Thank you kindly for taking the time to rate our hotel on Tripadvisor. We are very glad to hear that you enjoyed your stay at the Faircity Quatermain Hotel.

We take great pride in our friendly service, great food and quiet, cosy atmosphere. Also worth noting is that we are in the process of introducing a new summer menu in our restaurant and should you return to our hotel, you will be able to sample some of the wonderful new dishes on this menu.

Yours in hospitality
Jaco S
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Houston, Texas
Contributor
18 reviews 18 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 6, 2013

We stayed here for 4 nights the beginning of Sept. 2013. It is such a cute hotel and the staff are very friendly. The restaurant is beyond superb. I would suggest to just eat there and do not venture out for dining. We made the mistake of eating at The Butcher Shop in The Mandela Square and wished we had stayed at the hotel for dinner. Great, quiet and cozy hotel. We would stay here again.

Room Tip: There is a swimming pool and small gym. No spa. They have free shuttle service to the mall and train...
See more room tips
  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jaco S, General Manager at Faircity Quatermain Hotel, responded to this review, September 9, 2013
Dear Pekoehouston,

Thank you very much for your wonderful feedback on the Faircity Quatermain Hotel. We appreciate you taking the time to review us on Tripadvisor.

We are delighted to hear you enjoyed our restaurant, Sel et Poivre, with our award-winning celebrity chef, Coco Reinarhz. Be on the lookout for his exciting new spring menu to be rolled out soon.

We look forward to welcome you back to the Faircity Quatermain Hotel on your next visit.

Sincerely
Jaco S
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Johannesburg, South Africa
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed September 5, 2013

What a beautiful little gem situated in the heart of Sandton. A stone's throw away from Sandton City and Morningside, the Quartermain is convenient. It is amenable with the courtyard being a pleasant feature. There is WiFi available which in today's world of connectivity is a must. If you are interested in meeting at your hotel this would be an ideal place as a get-away from the hustle and bustle without leaving the city. It is always the details that distinguish the average from that 'special' place. It was so tempting to test the beautiful orchids in the reception areas I must admit I broke a petal. It's an old world charm that pervades in atmosphere as well as service.The added service of a shuttle is a bonus if you are ever without transport in the city of Johannesburg.

  • Stayed August 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jaco S, General Manager at Faircity Quatermain Hotel, responded to this review, September 9, 2013
Dear GABCDFreeman,

Firstly, thank you so much for taking the time to review our beautiful hotel on Tripadvisor. We are glad to hear that you enjoyed our unique setting and environment at the Faircity Quatermain.

We pride ourselves on offering a secluded bespoke environment with all the extras you will expect from a hotel like ours; free WiFi, good service, complimentary shuttles, the list goes on.

We also take special care of gardens and all orchid plants in our hotels as they are our pride and joy, adding to the homely atmosphere and charm.

We look forward to welcoming you back to our hotel in the not too distant future.

Sincerely
Jaco S
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London, United Kingdom
Senior Contributor
25 reviews 25 reviews
20 hotel reviews
Reviews in 21 cities Reviews in 21 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed August 31, 2013

First my rant - this is primarily a business hotel in one of the smartest suburbs of Johannesburg but the wifi connection is positively third world. In the public areas the connection is okay, but from the rooms - where let's face it you'd rather work than in a bar - it's so erratic that on most occasions I just give up. It's deeply frustrating and is the reason I would not stay here again. When you complain at reception (where they always look at you as if you're about to accuse them of something) they say they'll talk to the provider who will contact you. And that's the last you hear of it. A shame, as the hotel is comfortable and most of the staff are charming. It's quiet with a relatively new free shuttle service that will take you to happening places if you need to see some life. The restaurant is "faine daining" and only let down by the sad little dish of damp veg that accompanies every dish and never varies. You long for spinach...yes you do! Rooms are well equipped and beautifully serviced. The phones and phone system ara almost as backward as the wi-fi as you can't leave voice messages and the operator usually waits 24 hours before passing on a phone message. Come on Quatermain...you're so close to being a great place to stay!

  • Stayed August 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jaco S, General Manager at Faircity Quatermain Hotel, responded to this review, September 2, 2013
Dear shylocktubal,

Thank you for taking the time to review our hotel on Tripadvisor. We are delighted to hear you found the accommodation and hotel well serviced and clean.

We do apologise that the IT infrastructure did not meet with your expectations.

Sincerely
Jaco S
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Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 30, 2013

Absolutely enjoyed our three day stopover. Beautiful and well set out courtyards, friendly and courteous staff.
Shuttle bus to Sandton ran on a frequent basis and could be booked to pick you up from Sandton at a pre arranged time.

  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jaco S, General Manager at Faircity Quatermain Hotel, responded to this review, September 2, 2013
Dear Alan B,

Thank you so much for taking the time to review our hotel on Tripadvisor. We greatly appreciate your positive feedback and are delighted to hear you enjoyed your stay with us.

We hope to welcome you back again in the not too distant future.

Yours in hospitality
Jaco S
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Top Contributor
116 reviews 116 reviews
74 hotel reviews
Reviews in 53 cities Reviews in 53 cities
85 helpful votes 85 helpful votes
3 of 5 stars Reviewed August 7, 2013

This was my second stay at the Quatermain and again, the front desk was freindly and efficient. Last time I stayed in room 102 and was hoping to get a more quiter room this time around however, 204 is as noisy as 102 was. This had however mainly to do with other hotel guest who simply didnt care about others when they arrive or leave their rooms.

The room itself was very clean again and all was in order. The shower had a nice pressure and was hot!

This time around I also had dinner at the restaurant and the food was excellent! Lots of fresh cut fruits on the breakfast buffet!

  • Stayed August 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jaco S, General Manager at Faircity Quatermain Hotel, responded to this review, August 12, 2013
Dear Sasha K,

A belated welcome back to out hotel! Thank you once again for your feedback on Tripadvisor. We are glad to hear you enjoyed the comfort and cleanliness of our rooms as well as our great food. We are looking forward to welcome you back to our hotel soon.

Yours in hospitality
Jaco S
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Faircity Quatermain Hotel

Address: 60 West Road South, Morningside, Sandton 2057, South Africa
Location: South Africa > Gauteng > Greater Johannesburg > Sandton
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
#12 Business Hotel in Sandton
#17 Luxury Hotel in Sandton
Price Range (Based on Average Rates): $
Hotel Class:4 star — Faircity Quatermain Hotel 4*
Number of rooms: 104
Official Description (provided by the hotel):
Just 2 km from Sandton City, this hotel features a courtyard with a swimming pool and an award-winning restaurant. All rooms and suites come with air conditioning and a satellite LCD TV. Including free Wi-Fi, all accommodations at Faircity Qautermain Hotel in Johannesburg come with extra long beds and an electronic laptop safe. Some of the rooms and suites have a private balcony. A breakfast buffet is served daily on the courtyard terrace with its green parasols. The Sel et Poivre restaurant serves gourmet cuisine in a classic setting with a fireplace and paintings. While visitors exercise in the gym, the 24-hour staff can arrange airport shuttles to O.R. Tambo Airport, 27 km away. Free parking is available on site. ... more   less 
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Also Known As:
Faircity Quatermain Hotel Sandton, Greater Johannesburg

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