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Garden Court Sandton: Traveler Reviews

3.0 of 5
Cnr. Katherine Street and Rivonia Road, Sandton 2146, South Africa
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Garden Court Sandton
Ranked #22 of 43 hotels in Sandton
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97 reviews from our community

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Cape Town, Western Cape, South Africa
1 review
1 helpful vote 1 helpful vote
“First Impressions Last”
3 of 5 stars Reviewed January 21, 2013

They say first impressions last so when you arrive at the corner of Rivonia & Katherine streets, don't feel bad if you want to turn back. The hotel is located within what looks like a business park, there's a huge excavation spot and the driveway is crowed by shrubs and trees - not a welcoming site, particularly if you're checking in late. I do feel that the hotel is better suited to those familiar with Gauteng or the no frills business traveler who only requires a place to sleep, clean up and have something to eat When booking online always check the address of the hotel, Garden Court Sandton can easily be mistaken for Garden Court Sandton City which I consider the more "holiday friendly" option.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Kouthar W about Garden Court Sandton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Igmar L, General Manager at Garden Court Sandton, responded to this review
March 18, 2013
Dear Sir,

Thank you for posting your review on Tripadvisor.

We are pleased to advise that the wall we requested around the demolition site was finally erected last week, and this makes a huge difference to the entrance of our hotel. As the property does not belong to us, it took quite an amount of convincing to have this done.

Our lifts will be in 100% working condition on the 19th of March. This was an unfortunate inconvenience, and the only cause for delay was that the parts had to be manufactured overseas and shipped to South Africa. The festive season seriously delayed this process, but at least this will be a matter of the past.

The above has really made trading in such conditions challenging, however we remained focused on our guests, and trust that we met your expectations. We look forward to your return, whether you choose to stay with us or return to GC Sandton City.

Kind regards

Madeleine Roux |General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Potchefstroom, South Africa
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Good Value in Sandton”
3 of 5 stars Reviewed January 15, 2013

We often stay in Garden Court Sandton. It is so convenient for shopping in Sandton City and is across the road from the US Consulate. The hotel offers free undercover parking and a reasonable buffet breakfast (normally included in the room rate). The rooms are a bit dated, but clean and functional. Very good value for a 3 star hotel in the centre of Sandton. The staff are always friendly.

Room Tip: The lift area can be a bit noisy, try to get a room away fom the lifts.
See more room tips
  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask SunsetBunny about Garden Court Sandton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Igmar L, General Manager at Garden Court Sandton, responded to this review
March 18, 2013
Dear Sir,

Thank you for posting your review on Tripadvisor. It is encouraging to read positive reviews when we have had some major snags out of our control.

We are pleased to announce that our lifts will be in 100% working condition on the 19th of March. This was an unfortunate inconvenience, and the only cause for delay was that the parts had to be manufactured overseas and shipped to South Africa. The festive season seriously delayed this process, but at least this will be a matter of the past.

We look forward to welcoming you back on your next shopping trip or visit to Johannesburg and await your feedback on our enhanced breakfast buffet.

Kind regards

Madeleine Roux |General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nairobi
Contributor
15 reviews 15 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
15 helpful votes 15 helpful votes
“Awesome Shower”
4 of 5 stars Reviewed January 11, 2013

I have no complaints about Garden Court Sandton. The location was excellent since we just had to cross the road to Sandton City Mall. The breakfast was delicious and the service was on point. I was particularly happy with the shuttle service to the Train Station.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Sambaza about Garden Court Sandton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Madeleine R, Manager at Garden Court Sandton, responded to this review
February 4, 2013
Dear valued guest,

We were delighted that you enjoyed your stay with us, and hope that you managed to source some wonderful items at the fantastic Sandton City Mall.
Thank you for the wonderful feedback with regards to our Breakfast service, this will go a long way in keeping the staff motivated. We look forward to your next visit, and trust that you will enjoy the trip on the Gautrain when you travel next.

Kind regards

Madeleine Roux
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lagos, Lagos, Nigeria
2 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
“Not bad at all”
4 of 5 stars Reviewed December 7, 2012

The hotel is situated in a quiet up scale neighbourhood just opposite the Sandton City mall and Nelson Mandela Square. The breakfast spread is awesome , the staff are friendly and really accommodating. I got a new toothbrush for everyday! The room was a little small but that's all I didn't like. Everything else was fab!

  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Maksy217 about Garden Court Sandton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nairobi, Kenya
Contributor
18 reviews 18 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
13 helpful votes 13 helpful votes
“They were great !!”
5 of 5 stars Reviewed November 22, 2012

They consider themselves a 3 star hotel, i would give them 4 stars and here is why

1. They are located smack in the middle of Sandton, walking distance from Nelson Mandela Square, Sandton Mall and Gautrain station (they have free shuttles service to and from the train station, with the nicest chauffeur)

2.The staff were awesome and very very helpful. Tshidi, Beauty, Petunia, Gabriel, Simphiwe and every one else we dealt with were great to say the least ! Stayed 6 nights and everything was fabulous! They were willing to accommodate our numerous requests including late check out because we had an evening flight

3. Breakfast buffet was expansive, seriously, tables were cleared very quickly and very discreetly

4. They have a pool and a gym, so you get to keep fit while on the go. The gym is rather small with 2 tread mills and a bicycle but its sufficient seeing as most guests gave it a wide berth :-)

5. The rooms are okay - though a wee bit small. Housekeeping do a good job and the room was always spotless. It has a TV with lots of channels to choose from. A safe is also provided for your laptop, camera and stuff. They also place an iron boxes and ironing boards along the corridors in the morning so you can nip out and press that shirt.

I would have given it 5 starts - except for

1. They charge for internet, averaging 30 Rands for 30 minutes
2. Check out took a wee bit too long
3. Lady chef at breakfast was a wee bit snappy - she looked irritated when she did not understand how you wanted your eggs done. The gentleman was accommodating and would say "give me a minute and we will do it together"

Room Tip: The two we had ( one double and one family) were both good, over looking Sandton Mall
See more room tips
  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Thetravel_buff about Garden Court Sandton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Garden Court Sandton

Also Known As:
Garden Court Sandton Hotel
Garden Court Sandton Hotel Sandton
Garden Court Hotel Sandton
Garden Court Sandton City
Sandton Garden Court Hotel
Garden Court Sandton Greater Johannesburg
Address: Cnr. Katherine Street and Rivonia Road, Sandton 2146, South Africa
Phone Number:
Region: South Africa > Gauteng > Greater Johannesburg > Sandton
Amenities:
Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #22 of 43 hotels in Sandton
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
A superb choice for the business traveller seeking convenience and comfort, Garden Court Sandton’s fresh and modern décor reflects the hotel’s surrounds. Positioned in a secure business complex in the Sandton business district guests are in close proximity to the Sandton Convention Centre, Sandton City and Nelson Mandela Square. ... more   less 
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