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“Super hotel in Joburg” 5 of 5 stars
Review of Sandton Sun

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Sandton Sun
5.0 of 5 Hotel   |   Cnr Fifth & Alice Lane, Sandton 2146, South Africa   |  
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Hotel amenities
Ranked #8 of 48 Hotels in Sandton
Certificate of Excellence 2014
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
“Super hotel in Joburg”
5 of 5 stars Reviewed January 31, 2014

Stayed here recently and enjoyed everything about sandton sun. Room was spacious, clean and comfortable. What I really noticed was how nice the hotel staff were. Everyone I met from the doormen, the restaurant staff, the cleaners were happy and smiling. I would stay here again for sure. There is a lot of construction work in the neighbourhood but don't let that deter you from this hotel.

Stayed January 2014, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brett D, General Manager at Sandton Sun, responded to this review, February 13, 2014
Dear Trip Advisor Reviewer

Thank you for your patronage and we look forward to welcoming you back to Sandton Sun in the not too distant future.

On your next visit please do not miss our spectacular Sunset from the San Deck and the Sea Whisperer massage in the Spa is not to be missed.

Thank you again for staying with us and please also consider one of the many hotels which fall under the Tsogo Sun Group.

Warmest regards
Brett Davidge
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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381 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (68)
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English first
Lake Malawi National Park, Malawi
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 29, 2014

i just love this hotel, as it is so practical to be close to the sandton city mall.
the service at the breakfast table was spectacular, with the waiter bringing special dishes for my daughter every morning. Rooms are nice, linen is great, bathrooms are ok but could do with some renovations, for a 4+ star hotel.

  • Stayed November 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brett D, General Manager at Sandton Sun, responded to this review, February 13, 2014
Dear Trip Advisor Reviewer

Thank you for choosing to stay with us at Sandton Sun in the heart of Gauteng. We pride ourselves in being the "Pulse" of Sandton and our San Deck as you have found is a perfect place to enjoy the vibrancy of the area.

It is a pity you were not able to enjoy a treatment in the Spa and on your next visit I would personally recommend our Sea Whisperer Massage

Thank you for taking the time to share your experience with other travellers on Trip Advisor and we look forward to seeing you returning to us in the not too distant future. Please also consider our other properties within the Tsogo Sun Group.

Warmest Regards
Brett Davidge
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Johannesburg, South Africa
1 review
5 of 5 stars Reviewed January 27, 2014

refreshing / relaxed atmosphere. friendly & warm staff who welcomed us in & took good care of us.
Enjoyed the different selection of teas & how they were brewed. Absolutely enjoyable & will happily come back to the Hotel

  • Stayed January 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brett D, General Manager at Sandton Sun, responded to this review, February 13, 2014
Dear Trip Advisor Reviewer

Thank you for choosing to stay with us at Sandton Sun in the heart of Gauteng. We pride ourselves in being the "Pulse" of Sandton and our San Deck as you have found is a perfect place to enjoy the vibrancy of the area.

It is a pity you were not able to enjoy a treatment in the Spa and on your next visit I would personally recommend our Sea Whisperer Massage

Thank you for taking the time to share your experience with other travellers on Trip Advisor and we look forward to seeing you returning to us in the not too distant future. Please also consider our other properties within the Tsogo Sun Group.

Warmest Regards
Brett Davidge
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Ontario
Senior Contributor
32 reviews 32 reviews
29 hotel reviews
Reviews in 27 cities Reviews in 27 cities
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed January 19, 2014 via mobile

I spent one night here and have no complaints. There is construction going on across from the hotel so if you don't want to be woken early, request a room on the other side.
There is a complimentary shuttle from the Gautrain train station to the hotel. Just call once you arrive at the station at they will pick you up at the PT level within 5 minutes.
The hotel is directly attached to the shopping mall so it's very convenient to just pop over for an hour or so.

Stayed January 2014, traveled solo
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brett D, General Manager at Sandton Sun, responded to this review, February 13, 2014
Dear Trip Advisor Reviewer

Thank you for your patronage and we look forward to welcoming you back to Sandton Sun in the not too distant future.

On your next visit please do not miss our spectacular Sunset from the San Deck and the Sea Whisperer massage in the Spa is not to be missed.

Thank you again for staying with us and please also consider one of the many hotels which fall under the Tsogo Sun Group.

Warmest regards
Brett Davidge
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Berkel en Rodenrijs, The Netherlands
Senior Contributor
39 reviews 39 reviews
16 hotel reviews
Reviews in 24 cities Reviews in 24 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 17, 2014

The Sandton Sun Hotel is connected with a big and luxoruous shopping mall with also many good restaurants. Therefor it is a perfect hotel for busy business people that also want to bring some nice stuff back to home. Well guarded. Remarkably good was breakfast, which is both buffet and a la carte available and very luxoruous. I was surprised about the effort the kitchen must be taken to present all the fruit and sushi in the morning. Bedrooms are nice, Wifi a bit slow, but complementary. The concierge can also set you up for a great one day safari if you like.

Room Tip: Neem een kamer aan de voorkant. Aan de achterkant van het hotel is een groot bouwproject gaande, wat...
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  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brett D, General Manager at Sandton Sun, responded to this review, February 13, 2014
Dear Trip Advisor Reviewer

Thank you for your patronage and we look forward to welcoming you back to Sandton Sun in the not too distant future.

On your next visit please do not miss our spectacular Sunset from the San Deck and the Sea Whisperer massage in the Spa is not to be missed.

Thank you again for staying with us and please also consider one of the many hotels which fall under the Tsogo Sun Group.

Warmest regards
Brett Davidge
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Halifax, United Kingdom
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed January 16, 2014

I stayed here on business for a week in October and the hotel was fantastic! They thought of everything, whilst I was out during the day they would lay a clean mat next to the bed with a fresh pair of slippers, a bottle of water and chocolate on the side. That was a nice touch! The room was pretty big and comfortable and the bathroom was nice too. The bar here was great I think I paid around £2.20 for a huge glass of wine! I spent a little time around the pool, a waiter came back and forth getting drinks etc and there was clean towels on the bed for the guests. The spa here is amazing!! I had a back massage and pedicure and both were well worth the money, the spa must be visited of staying in this hotel!

  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brett D, General Manager at Sandton Sun, responded to this review, February 13, 2014
Dear Trip Advisor Reviewer

Thank you for choosing to stay with us at Sandton Sun and for taking the time to share your experience with other Travellers. We truly value your thoughts and will take great pleasure out of sharing this with our team.

If there was anything further, however small which could have enhanced your stay or would improve on your next stay please feel free to drop me a short e mail.

Thank you again for staying with us and please also consider our other properties within the Tsogo Sun Group.

Warm Regards
Brett Davidge
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dundee, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 of 5 stars Reviewed January 14, 2014

Spent two days here over New Years Eve/Day. Stay here regularly with work and I feel obliged to commend the staff. They made a time of year where I would rather be at home unforgettable! Thank you to all and your team are exceptional.

Room Tip: As it is an atrium effect choose a room near the elevator if you don't travel light.
See more room tips
  • Stayed December 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brett D, General Manager at Sandton Sun, responded to this review, January 15, 2014
Dear Trip Advisor Reviewer

Thank you for choosing to stay with us at Sandton Sun and for taking the time to share your experience with other travellers on Trip Advisor. Your views are of utmost importance to us and thank you for your positive comments about the hotel.

Thank you again for staying with us and we look forward to welcoming you back to Sandton Sun in the not too distant future.

Warmest Regards
Brett Davidge
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sandton Sun

Address: Cnr Fifth & Alice Lane, Sandton 2146, South Africa
Phone Number:
Location: South Africa > Gauteng > Greater Johannesburg > Sandton
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Spa Hotel in Sandton
#8 Luxury Hotel in Sandton
#9 Business Hotel in Sandton
#10 Romantic Hotel in Sandton
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Sandton Sun 5*
Number of rooms: 334
Official Description (provided by the hotel):
Located in the heart of Johannesburg's business district and connected to the most luxurious shopping centre in the city, the hotel offers 5-star accommodation and a range of business and leisure facilities to all travellers, including state-of-the-art boardrooms, conference and banquet facilities. The menus at the award-winning restaurants are seasonal and sustainable while the outdoor deck offers breath-taking views of the city. Everything from a sundowner deck to a luxurious spa can be found under one roof, highlighting accessibility and connectivity ... more   less 
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Also Known As:
Sandton Sun Hotel Sandton
Sun Hotel Sandton
Sandton Sun Greater Johannesburg

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