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Sandton Sun: Traveler Reviews

5.0 of 5
Corner Fifth & Alice Streets, Sandton, Sandton 2146, South Africa
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Sandton Sun
Ranked #7 of 43 hotels in Sandton
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168 reviews from our community

    Trip type
Traveler rating
    70
    56
    31
    7
    4
Date Rating
scotland
Contributor
14 reviews 14 reviews
13 hotel reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
“Great hotel”
4 of 5 stars Reviewed January 1, 2013

Just returned home after spending 2 days at the sandton sun. Well kept hotel, helpful staff and clean rooms. Pool was small but well kept. Tred to use the spa facilities but it was full. Shopping mall attached on to hotel which led to Nelson Mandela square. Great places to eat.

  • Stayed December 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
Ask kinrosslady about Sandton Sun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
“Great Hotel & Helpful Staff”
5 of 5 stars Reviewed December 26, 2012

The Sandton sun hotel is in an excellent side of Johannesburg with lots of shopping and dining out. The hotel staffs are very attentive to guests needs and they usually go beyond the ordinary to make the experience memorable. I stayed in the hotel on a business trip and found it to be a pleasant experience.

One minor thing which is not really an issue is the bed turn down process. When the room is cleaned in the morning the cleaner always place a 'do not disturb' sign outside my door but another staff comes in the evening for bed turn down but proceed to leave a note that they were unable to come into my room because i had a 'do not disturb' sign on my door and advise that I call when I’m available. I think they could have avoided this double trip to my room by not placing the ‘do not disturb’ sign after cleaning in the morning!

Overall an excellent hotel and will recommend for Business and perhaps leisure as it is close to the Sandton sun & Nelson Mandela shopping mall.

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask Olatricia about Sandton Sun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nottingham Road, South Africa
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
27 helpful votes 27 helpful votes
“Another Corporate Style Hotel”
3 of 5 stars Reviewed December 26, 2012

My Wife and myself went away for our annual "childfree" getaway- The hotel was clean and very well situated but lacked any charm or personality - We had made a booking at their fine dining restaurant and even received a fax and a sms confirming the booking - on arrival we learnt that the restaurant was closed on that night and they had "quietly" downgraded our booking to a cheaper restaurant – All things considered a little disappointing but possibly the wrong choice of hotel for a romantic getaway

  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
Ask HowickFella about Sandton Sun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cape Town Central, South Africa
Contributor
15 reviews 15 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
12 helpful votes 12 helpful votes
“Excellent weekend getaway”
5 of 5 stars Reviewed December 24, 2012

Good day,

Stayed at the sandton sun for the weekend at the stay was excellent.
Hotel staff was friendly and the breakfast was delicious.
We stayed on the 18th floor and could get a view of sandton.

Will stay next time and will recommend to anyone for a break.

Thank you

Regards

Ebie Razak

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Excellent254 about Sandton Sun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Johannesburg
1 review
“Great hotel with great staff”
4 of 5 stars Reviewed December 21, 2012

The Sandton Sun is a wonderful hotel with great staff and an amazing location it is connected to the world class mall, Sandton City. I stayed here with my wife over her birthday and asked the reservations manager for something special in the room for her. We were greeted halfway through the day with the most amazing carrot cake and bottle of champagne by the friendliest and nicest porter that I have ever met. I believe in giving a fair review and there are a couple of places where the hotel could improve upon. I have stayed at this hotel 3 times, once in a standard room and the other two occasions I upgraded to a corner room which is lovely. The standard rooms definitely require some upgrading as they feel like they are the same rooms and furniture from when the hotel was originally built. The same especially applies to the bathroom. The corner room is amazing and feels very modern yet homey. I have stayed at the intercontinental Sandton Towers 5 times and the rooms are far superior, however so are the prices of the rooms and I'm not sure they are worth the extra money. The breakfast at the Sandton Sun is amazing and much better than the breakfast at the intercontinental. The staff at the Sandton Sun make up for any let downs you may have with a standard room.

  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Traveller2219 about Sandton Sun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sandton Sun

Also Known As:
Sandton Sun Hotel Sandton
Sun Hotel Sandton
Sandton Sun Greater Johannesburg
Address: Corner Fifth & Alice Streets, Sandton, Sandton 2146, South Africa
Phone Number:
Region: South Africa > Gauteng > Greater Johannesburg > Sandton
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotels in Sandton
#6 Luxury Hotels in Sandton
#8 Business Hotels in Sandton
Price Range: $$$
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
Located in the heart of Johannesburg's business district and connected to the most luxurious shopping centre in the city, the hotel offers 5-star accommodation and a range of business and leisure facilities to all travellers, including state-of-the-art boardrooms, conference and banquet facilities. The menus at the award-winning restaurants are seasonal and sustainable while the outdoor deck offers breath-taking views of the city. Everything from an on-site deli to a luxurious spa can be found under one roof, highlighting accessibility and connectivity ... more   less 
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