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“Nice rooms, great service.” 4 of 5 stars
Review of The Maslow

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The Maslow
4.0 of 5 Hotel   |   Corner Grayston Drive & Rivonia Road, Sandton 2031, South Africa   |  
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Ranked #5 of 46 Hotels in Sandton
florida
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
19 helpful votes 19 helpful votes
“Nice rooms, great service.”
4 of 5 stars Reviewed August 19, 2014

I spent my first night in S. Africa at the Maslow and was very pleased with both my room and the service. This was only a stopping point for me but I found my room (a suite) very spacious, comfortable and well appointed. The style is quite modern. The balcony had a beautiful view of the city. The location seemed to be very central, also. There were two malls as well as museums in close proximity and a complimentary shuttle to at least one of the malls.
I had dinner and breakfast at the restaurant. The food was probably average but it met my needs for a short stay and service was very good both meals.

  • Stayed August 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anita M, Customer Relations Executive at The Maslow, responded to this review, August 27, 2014
Dear Valued Guest

Thank you for choosing to stay at the Maslow and for commenting on our service. We are also delighted to hear that you found your room spacious,comfortable and the style modern. The Maslow is indeed centrally positioned and we have a shuttle bus that runs every 15 minutes to Sandton City mall and surrounding areas. We look forward to seeing you again soon.

Kind regards
Anita Munetsi
Customer Relations Executive
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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265 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (60)
Date | Rating
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  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Hoedspruit, Limpopo, South Africa
1 review
3 of 5 stars Reviewed August 17, 2014

The hotel has been completely renovated, The rooms are particular attractive and functional. The service was fine. Reception was slow but I did arrive as a bus load of people were trying to depart so I suppose it was understandable but with only 2 persons behind the desk and everybody paying by credit card the process is very slow. Breakfast was fine - the usual hotel fare that does not change from one day to the next.

A good hotel that is well placed for business but I think it is over-priced for what you get.

  • Stayed July 2014, traveled on business
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anita M, Customer Relations Executive at The Maslow, responded to this review, August 27, 2014
Dear Valued Guest

Thank you for your valuable comments on TripAdvisor. We are delighted that you were impressed by the renovations, the rooms and the service. We look forward to your next visit which we hope will be soon.

Kind regards
Anita Munetsi
Customer Relations Executive
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 16, 2014

I have stayed at the hotel many times, both in the standard rooms and the suites. I love the suites. Service is great and the front desk staff are always unbelievably nice and accommodating. The hotel is responsive when you bring issues to their attention.
Unfortunately, the food menu is quite lacking, not in variety but rather quality.
Also, the channel selection on the DSTV is quite minimal. The selection is mediocre at best. Would expect better for the rates, especially in the suites.
Location is great for both leisure and business travelers.

Room Tip: Friday nights can get loud at the bar so probably to get a room on the second floor or higher
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  • Stayed August 2014, traveled solo
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with this hotel

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anita M, Customer Relations Executive at The Maslow, responded to this review, August 27, 2014
Dear Valued Guest

We appreciate you taking the time to let us know about your stay. We are pleased to hear that you loved our rooms and that you found our service great. Also that you found us responsive to issues brought up. Your comments will help us address the issues you brought to our attention so we can improve our service. We look forward to welcoming you back in the near future.

Kind regards
Anita Munetsi
Customer Relations Executive
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
3 of 5 stars Reviewed August 15, 2014

Nice hotel, nice ambiance. Nice rooms no complaints there, but if you are coming from India, hotel food is gonna give you a tough time, they have a menu card and whatever is inside that is all they've got to offer you in terms of food. Breakfast menu didn't change even once during the course of my one month stay here.

Hotel staff is nice & cooperative , some chaps are different though, some behave rude, if you order something inside the room they will expect you to forget some money while they give you the change.

  • Stayed July 2014, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anita M, Customer Relations Executive at The Maslow, responded to this review, August 27, 2014
Dear Valued Guest

Thank you for your comments on the hotel, rooms and ambience. We also appreciate you sharing your feedback as we welcome constructive comments as an opportunity to improve our facility and services. Thank you for your business and we trust that you will find an improvement upon your next stay.

Kind regards
Anita Munetsi
Customer Relations Executive
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Windhoek, Namibia
1 review
5 of 5 stars Reviewed August 11, 2014

I went on a business trip and that my 8th time i visit this hotel na devery time I am there i has always been a fantastic experience and its convenient for travellers as the hotel cars can take to the Nelson Mandela Square and Gautrain station and just any where with in the surrounding.

Room Tip: Alla rooms are beautifull, but i prefer any room on the 5th floor.
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  • Stayed July 2014, traveled on business
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anita M, Customer Relations Executive at The Maslow, responded to this review, August 27, 2014
Dear Valued Guest

Thank you for the excellent review, we are pleased to hear that this is your eighth time visiting us. We appreciate your loyalty and are delighted to hear that we always meet your expectations. On your next visit please do let lynn.ott@suninternational.com know as we would love to make you feel even more at home with us. The Maslow team values your business and we look forward to welcoming you back soon.

Kind regards
Anita Munetsi
Customer Relations Executive
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brussels, Belgium
Top Contributor
61 reviews 61 reviews
34 hotel reviews
Reviews in 39 cities Reviews in 39 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed August 10, 2014

Perfect located, near to the expo Area. Rooms are not very big but clean and Well decorated. Breakfast is very complete, with good service. No problem where made in case of a special demand.
Diner at the hotel was good, little overpriced but quality of the food was very good.
Hotel has a little pool, not to swim but more to relax and coll down.

  • Stayed November 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anita M, Customer Relations Executive at The Maslow, responded to this review, August 14, 2014
Dear Valued Guest

Thank you for posting your comment on TripAdvisor. We do appreciate your feedback on the good service and good quality food. Our swimming pool is 11 metres long and our guests do manage to do a decent amount of laps in there. We look forward to welcoming you back in the near future.

Kind regards
Anita Munetsi
Customer Relations Executive
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Istanbul, Turkey
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed August 10, 2014

I visited the Maslow Hotel for business and it was a great experience. Very good located, few blocks from the train station with free shuttle service every 15min. The service was fantastic and the breakfast very good. Definitely I recommend The Maslow Hotel.

Stayed July 2014, traveled on business

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anita M, Customer Relations Executive at The Maslow, responded to this review, August 14, 2014
Dear Valued Guest

Thank you for your review and for recommending the Maslow, we are glad to hear that you had a great stay with us. The Maslow team is happy to hear that you had a great experience and that you found the service to be fantastic and the breakfast very good. We truly appreciate your business and hope you will give us additional opportunities to serve your lodging needs.

Kind regards
Anita Munetsi
Customer Relations Executive
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Maslow

Address: Corner Grayston Drive & Rivonia Road, Sandton 2031, South Africa
Phone Number:
Location: South Africa > Gauteng > Greater Johannesburg > Sandton
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Luxury Hotel in Sandton
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Maslow 4*
Number of rooms: 281
Official Description (provided by the hotel):
The Maslow is the ultimate new business hotel in Sandton providing an environment where individuals can reach their full potential by having the facilities, technology and intelligence in place to facilitate business. Situated in the heart of Sandton’s business district, home to top investment banks, financial institutions, the Gautrain station and the Johannesburg Stock Exchange, The Maslow offers some of the best corporate facilities in Sandton, including complimentary high speed internet access throughout the hotel, 13 meeting rooms, conference centre with multi-divisible ballroom and auditorium, techno gym and an Africology Spa. The Maslow hotel offers a complimentary scheduled return transfer service every 15 minutes to the Gautrain Station and Sandton City. Guests may also make use of the Maslow’s private chauffeur service. ... more   less 
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Also Known As:
The Maslow Sandton, Greater Johannesburg

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