We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Excellent Hotel in great location” 4 of 5 stars
Review of The Maslow

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Save
You added The Maslow to your Saves list
The Maslow
4.0 of 5 Hotel   |   Corner Grayston Drive & Rivonia Road, Sandton 2031, South Africa   |  
Hotel website
  |  
  |  
  |  
Hotel amenities
Offers & Announcements
Mother's Day Offer
Ranked #6 of 48 Hotels in Sandton
Certificate of Excellence 2014
Cape Town
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
“Excellent Hotel in great location”
4 of 5 stars Reviewed May 6, 2014

As a business base in JHB, the Maslow is outstanding. Excellent service, good wifi (by SA standards), a number of restaurant options, recently refurbished and great service.
I'll definitely use it for all future visits.

  • Stayed February 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anita M, Customer Relations Executive at The Maslow, responded to this review, May 9, 2014
Dear Valued Guest

Thank you for choosing the Maslow hotel and for taking the time to share your experience on Trip Advisor. We strive to be the premium business hotel in Sandton and we are pleased to hear that we did not disappoint you. We look forward to welcoming you back in the near future.

Kind regards
Anita Munetsi
Customer Relations Executive
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

408 reviews from our community

Traveler rating
    218
    143
    30
    11
    6
See reviews for
37
78
17
209
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (100)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
England, United Kingdom
Senior Contributor
36 reviews 36 reviews
29 hotel reviews
Reviews in 24 cities Reviews in 24 cities
85 helpful votes 85 helpful votes
5 of 5 stars Reviewed May 4, 2014

We were flying from Johannesburg airport and only stayed one night at the Maslow hotel but we really liked this modern trendy hotel. The room was large, very comfortable and spotlessly clean with lots of extras such as free Wi-Fi, Nespresso type coffee machine with coffee capsules and luxury toiletries. There was a large bath, separate toilet and very large shower with rain head.

The staff were friendly and helpful, particularly the lobby staff and we used the shuttle bus which took us to Nelson Mandela Square which has an enormous variety of designer shops, stores, restaurants and bars.

Choice at breakfast was excellent but with only a short stay we did not have time to fully enjoy the amenities of this first class hotel.

  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anita M, Customer Relations Executive at The Maslow, responded to this review, May 8, 2014
Dear Valued Guest

Thank you for your valuable comments. We are delighted to hear that you made use of the free Wi-Fi, found your room comfortable and that you enjoyed the coffee, the bath and shower and toiletries. I have passed on your comments about the excellent choice of breakfast to the Chef. The staff is pleased to know that they meet all your expectations. We hope that you can stay a bit longer on your next visit!

Kind regards
Anita Munetsi
Customer Relations Executive
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Africa
Top Contributor
53 reviews 53 reviews
51 hotel reviews
Reviews in 43 cities Reviews in 43 cities
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed April 26, 2014

I live in Johannesburg and I have visited most of the hotels, mostly through business or conferences. I have stayed in a few hotels. I must say I rate this one better than most hotels. Why? It's as modern as it can get. It was recently refurbished. They have literally refurbished everything. In other words they have "left no stone unturned". The breakfast is good, so is the lunch and the dinner. At times I go there for breakfast, or for lunch and for dinner as well. They have a lovely and love band for lunch. Ala carte or buffet. Rooms are nice and spacious. Parking is open, ample and free. There is a regular shuttle to Sandton City Shopping Centre (the best shopping centre in Africa) and/or Gautrain station in Audis....Q3 or Q4....and a nice and comfortable minivan.
It's right opposite Investec and Nedbank head offices (some of South Africa's biggest banks). The Johannesburg Stock Exchange is literally 2 blocks away. It's at the corner of Grayston Drive and Rivonia Road. One of South Africa's busiest intersections. But when you are inside you do bit feel it. It has that garden feel and has lots of trees and some water features. Actually, a lively swimming pool. Complaints? Mmmmm.....only one. It can get noisy especially around the bar or garden area as it (bar) tends to attract non residents. If you prefer a quiet sleep, avoid rooms close to the bar area. I'm more than happy to give it 5 stars.

Room Tip: Avoid bar area
See more room tips
  • Stayed April 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anita M, Customer Relations Executive at The Maslow, responded to this review, May 8, 2014
Dear Valued Guest

Thank you so much for taking the time to write such an amazing review. The recent refurbishment has certainly made us the hotel of choice in Sandton. The Maslow team is happy to hear that you enjoyed all our meals and that you found the rooms nice and spacious. Our shuttle bus now runs every 15 minutes to and from the Gautrain and Sandton City. The garden is the best in Sandton. We do appreciate your business and loyalty and we hope that you will join us again soon at The Maslow.

Kind regards
Anita Munetsi
Customer Relations Executive
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cape Town, Western Cape, South Africa
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 26, 2014

Spent a night at the Maslow as a guest of Mini SA. All the staff from reception, housekeeping, guest relations and chaffeurs were friendly, happy and helpful - nothing seemed to be a problem. Hotel facilities were equally fantastic - rooms well serviced and all the necessary requirements for a business or just a stay over.

  • Stayed April 2014, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anita M, Customer Relations Executive at The Maslow, responded to this review, April 30, 2014
Dear Valued Guest

We appreciate your excellent comments that you posted on TripAdvisor. The Maslow team is happy to hear that you found all the staff happy and helpful and the hotel facilities fantastic and well serviced. We look forward to your next visit which we hope will be soon.

Kind regards
Anita Munetsi
Customer Relations Executive
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kfar Saba, Israel
Contributor
16 reviews 16 reviews
14 hotel reviews
Reviews in 15 cities Reviews in 15 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed April 22, 2014

Spent a few nights as part of a conference. Rooms are clean and modern. The staff was super nice and efficient. Free wifi, tons of movie channels in the room + coffee maker. Very nice bistro for dinners + rich breakfast. The gym is very nice and clean, with a constant supply of fresh water, towels and fruit :)
The shuttle service to/from the mall/gautrain is great and fast (every 15 minutes).
The only downside I could find is that there is no place in the hotel to buy travel accessories / small stuff - e.g. I needed a shoeshine kit and for that had to go to the mall. But this is really minor. Also - only one power socket in the room for power-hungry travellers with gadgets :)

Bottom line - Highly recommended.

  • Stayed April 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anita M, Customer Relations Executive at The Maslow, responded to this review, April 24, 2014
Dear Valued Guest

Dear Valued Guest

Thank you for posting your comment on TripAdvisor. We do appreciate your positive feedback and we are pleased to hear that you found your room comfortable and you enjoyed the movie channels and the coffee maker. We are also happy to hear that you enjoyed the meals at Lacuna Bistro and that you found the gym up to standard. The team also welcomes your constructive comments as an opportunity to improve our facility and services and we look forward to your next visit which we hope will be soon.

Kind regards
Anita Munetsi
Customer Relations Executive
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Montrose, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed April 17, 2014

Stayed there for 1 night April 2013, while visiting family in South Africa for 1 month from Scotland. Mix up with the rooms, got upgraded to one of the best, if not the best room in hotel. It was great and even got a crib for my Daughter. Shower was incredible. Very comfy bed. Had Fillet Steak, Red Wine and Garlic Jus and Chips for tea, Steak was brilliant M/R, the best ive eaten. Brilliant hotel! Excellent breakfast too. Would come back next time we visit.

  • Stayed May 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anita M, Customer Relations Executive at The Maslow, responded to this review, April 24, 2014
Dear Valued Guest

Thank you very much for your review! We are delighted to hear that you had a great stay with us and that you had the best room in the hotel. Our new menu seems to be very popular with our guests. Your loyalty is highly valued and appreciated. The Maslow team looks forward to our next opportunity to serve you in the near future.

Kind regards
Anita Munetsi
Customer Relations Executive
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 15, 2014

Great stay, happened to be the best lodging during the last night of the tour. Had a posh room ( # 509) on the fifth floor and very satisfied with the amenities provided in the room i.e. coffee maker, biscuits with the complementary drinks provided, a samsung smart-tv etc.

1 point to consider perhaps is to change the glass panel beside the shower and basin area opaque. People sitting in the room can see into the bathroom, though the door into the toilet and bathroom is opaque.

Overall, good breakfast and scenary outside the hotel.

  • Stayed April 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anita M, Customer Relations Executive at The Maslow, responded to this review, April 17, 2014
Dear Valued Guest

Thank you for the complimentary review and recommendations, we are delighted to hear that you found our hotel posh and enjoyed the room, the amenities and the state of the art smart TV. We would love to have the opportunity to welcome you back again in the near future.

Kind regards
Anita Munetsi
Customer Relations Executive
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to The Maslow? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Maslow

Address: Corner Grayston Drive & Rivonia Road, Sandton 2031, South Africa
Phone Number:
Location: South Africa > Gauteng > Greater Johannesburg > Sandton
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Luxury Hotel in Sandton
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Maslow 4*
Number of rooms: 281
Official Description (provided by the hotel):
The Maslow is the ultimate new business hotel in Sandton providing an environment where individuals can reach their full potential by having the facilities, technology and intelligence in place to facilitate business. Situated in the heart of Sandton’s business district, home to top investment banks, financial institutions, the Gautrain station and the Johannesburg Stock Exchange, The Maslow offers some of the best corporate facilities in Sandton, including complimentary high speed internet access throughout the hotel, 13 meeting rooms, conference centre with multi-divisible ballroom and auditorium, techno gym and an Africology Spa. The Maslow hotel offers a complimentary scheduled return transfer service every 15 minutes to the Gautrain Station and Sandton City. Guests may also make use of the Maslow’s private chauffeur service. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Travelocity, Priceline, Booking.com, Agoda, Hotel.de and Despegar.com so you can book your The Maslow reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Maslow Sandton, Greater Johannesburg

Owners: What's your side of the story?

If you own or manage The Maslow, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.