Perfect description of a five star hotel, from the beautiful entrance, the professional staff, to the rooms, to the breakfast, and then add location with great restaurants within walking distance. The hotel is a bit far from the airport, but well worth the drive to have this experience before we left the following morning for Vic Falls.

By any means do not stay at this hotel whether it is for business or pleasure. Its location is great, however there are plenty of hotels in the same area that you could stay in. This hotel is so old and gloomy! The rooms are terrible. I went during the summer so I need the AC on during the night, but it was so loud it wouldn't let me sleep so I had to turn it off. The room had the oldest carpet possible, which was full of dust which meant I sneezed all night and was ill the next day. The breakfast was very average. The service was good.

When on business we stay at another hotel so this trip, being for Christmas Shopping and R&R, we decided to try the Michelanagelo. Am so pleased we did! Had a great weekend, the room was clean, comfy - had that old world style but we spend so much time in business hotels it was a nice change to be in a more cosy feeling room. We checked in on Friday afternoon and received an upgrade to a deluxe room which was a nice surprise. No complaints about the room, a/c, bathrooms - all was working fine, our room faced the entry side so not the Sq - we didn't have any noise issues. The staff where exceptional - nothing was too much trouble. The Concierge and his team organised a perfect day sightseeing for us that included a tour of the city (Afri Action Tours & Safaris) and a stop at the Apartheid Museum - both were fantastic. Breakfast was great, plenty on the buffet to choose from and cook to order eggs if you'd prefer. Would happily stay again.

The Michelangelo Hotel is very conveniently located at Nelson Mandela Square, and thereby offers an incredible array of shopping and food options. The rooms are also pretty decent and have a slightly more old-world feel to them than the sister property in the same place (Da Vinci Hotel and suites).

However, I did not like the following aspects about the hotel as much:
- The Reception barely had any airconditioning and was uncomfortably hot
- The breakfast options were fairly limited, especially for vegetarians
- It is pricier than the Da Vinci hotel, just across the square with no visible additional benefits
- I found orange seeds in my room which indicated it had not been cleaned well