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“It doesn't get any better than this” 5 of 5 stars
Review of Protea Hotel Balalaika Sandton

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Protea Hotel Balalaika Sandton
4.0 of 5 Hotel   |   20 Maude Street | Sandown, Sandton 2196, South Africa   |  
Hotel amenities
Ranked #17 of 44 hotels in Sandton
Bath, United Kingdom
Top Contributor
85 reviews 85 reviews
53 hotel reviews
Reviews in 38 cities Reviews in 38 cities
94 helpful votes 94 helpful votes
“It doesn't get any better than this”
5 of 5 stars Reviewed March 21, 2013 via mobile



Arrived at this hotel today coming in from Botswana-absolutely shattered! Fabulous reception and that you can send a shuttlebus to pick me up from the railway station. I was amazed that I was actually upgraded to a suite Which was a very welcome albeit very unnecessary surprise and treat. The hotel is walking distance from the main Mandella Squares Shopping area and this is all very safe and heavily patrolled by Adt security. The hotel itself is immaculately clean and staff are superbly turned out and very polite. I had a beer this evening in the Lords Bar was served by "Given" who was so polite, Extremely proud of his job and professional. The hotel itself is set in some beautiful lush gardens which is very different from the concrete city outside the front door. You really feel that you are stepping back in time and it's a real haven away from the Day-to-day city life. There is no question that this is the only hotel I would ever stay in Johannesburg. In short, "this hotel has personality" which so many others in the immediate area just simply don't have. Well done to everybody and thank you for making my stay so utterly awesome.

Stayed March 2013, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Balalaika_Management, General Manager at Protea Hotel Balalaika Sandton, responded to this review, March 25, 2013
Dear ‘Bambino145’.
Your positive feedback and kind words on ‘tripadvisor’ are much appreciated. Thank you for taking the time to do so. It was truly awesome to meet you!! We are thrilled to read that your all round experience was such a wonderful one and that you enjoyed the upgrade. Your praise about ‘Given’ in particular has been passed on to him and he was very much encouraged by it. Thank you.
We look forward in welcoming you back again soon.
Kind regards,
Jörg Zwinscher
General Manager & Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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486 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (92)
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English first
Portsmouth, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 20, 2013

I spent 4 nights in Balalaika in mid-March. The hotel has fantastic character and visually stands out against. But more than this, more than the great breakfasts, 2 outdoor pools, and cigar lounge (pub), the best thing about this hotel is the staff. Everyone is genuinely friendly, not american fake friendly, but real friendly! One of the bar staff took delight in my insistence that he was in fact Tupac, and one female bar member (i forgot her name - long dark straight hair, and from Durban) was an instantly likeable, bubbly girl. In the end i was sorry to leave.

Side note - the affiliated Bull run restaurant was a bit crappy, but i maybe visited on a bad night!

Room Tip: Hotel is vast and spread across 2 levels. I would select one close to the first pool, nearest the c...
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  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Balalaika_Management, General Manager at Protea Hotel Balalaika Sandton, responded to this review, March 21, 2013
Dear ‘Nobaldo’.
Thank you for taking the time to write on ‘tripadvisor’. It is wonderful to read that you enjoyed your stay with us and that you found the STAFF so friendly. Your praise is much appreciated and I have congratulated the TEAM for doing a great job! However, it is concerning to read that your experience at the Bull Run seemed to have been such a disappointing one? Did you by any chance raise your dis-satisfaction with any of the Managers there?
We look forward in welcoming you back again soon.
Kind regards,
Jörg Zwinscher
General Manager & Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Luanda, Angola
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 18, 2013

My husband and I stayed at the hotel for one night at the beginning of March. We have stayed in several hotels in the same area and I like this one the best. The room was nice, the common areas of the hotel were well maintained, and the garden was beautiful. It is also within walking distance of the train station and Sandton mall. We especially liked the breakfast which was included in our package. Out of all the hotels we have visited in SA this breakfast was the best we have had. I am already planning on booking this hotel again for our next stop over in Sandton.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Balalaika_Management, General Manager at Protea Hotel Balalaika Sandton, responded to this review, March 21, 2013
Dear ‘ShannonS1981’
Thank you for writing your positive feedback on ‘tripadvisor’ and for taking the time to do so. It is truly wonderful to read that your all round experience was such a great one. Yes, our Breakfast Buffet is mouth-watering and also very popular.
We look forward in welcoming you back again soon.
Kind regards,
Jörg Zwinscher
General Manager & Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Scottsdale, Arizona
Senior Contributor
29 reviews 29 reviews
22 hotel reviews
Reviews in 21 cities Reviews in 21 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed March 10, 2013

I had 2 Nights in Jo'Burg and this was an excellent choice compared to other places I have stayed. it's a 5 minute walk to an excellent mall and restaurants and quite safe. the hotel is a bit unusual...it's like a garden in the middle of the city. it looks like 2 hotels which have been joined together. I stayed in the back and it was very quiet and comfortable. The outside is not much to look at but once inside it's a mix of old world decor and gardens. there are various places to relax outside in the fine weather. there are 2 small pools with bar service and fresh towels. the rooms aren't huge but very comfy. the concierge was wonderful and organized and recommended various trips. I would definitely go back.

Room Tip: if mobility is an issue, be sure to ask for a room in the front half of the hotel. In the back half...
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  • Stayed March 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Balalaika_Management, General Manager at Protea Hotel Balalaika Sandton, responded to this review, March 11, 2013
Dear ‘ IntlTeacher’.
Your kind words on ‘tripadvisor’ are very much appreciated. Thank you for taking the time to do so. We are delighted to read that your stay was so positive all round.
It would be wonderful to welcome you back again soon.
Kind regards,
Jörg Zwinscher
General Manager & Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Senior Contributor
28 reviews 28 reviews
19 hotel reviews
Reviews in 18 cities Reviews in 18 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed March 9, 2013

Great cool atmosphere in Sandton to carry out your business and enjoy the Sandton ambiance. Visit Sandton City and Mandela Square for food and shopping. Take a brisk walk along the streets of Sandton and keep fit

  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Balalaika_Management, General Manager at Protea Hotel Balalaika Sandton, responded to this review, March 11, 2013
Dear ‘seme l’.
Thank you for taking the time to write your positive feedback on ‘tripadvisor’ This is greatly appreciated and we look forward in welcoming you back again soon.
Kind regards,
Jörg Zwinscher
General Manager & Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cape Town
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed March 7, 2013

My Husband and I stayed there for 3 nights while in Johannesburg on business.
We loved the fact that the hotel is within walking distance to the Santon convention centre as well as Mandela Square.
A complimentry bus is provided for transport to the Gautrain station so no need for the additional expense of hiring a car.
The room was spotless and well equiped with kettle, bar fridge, hairdrier, large flat screen TV, and wifi.
The staff was excellent and I was amazed at how quick the room service was.
Would happily stay again.

Stayed March 2013, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Balalaika_Management, General Manager at Protea Hotel Balalaika Sandton, responded to this review, March 8, 2013
Dear ‘Alexis D’.
Your kind words on ‘tripadvisor’ are much appreciated. Thank you for taking the time to do so. It is wonderful to read that your all round experience was such a positive one.
We look forward in welcoming you back again soon.
Kind regards,
Jörg Zwinscher
General Manager & Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Leeds, United Kingdom
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 of 5 stars Reviewed March 5, 2013

The room was lovely, the gardens and pool areas were stunning and the staff were incredibly helpful! We arrived at the hotel directly from the airport and stayed here for 1 night before we were picked up by family. Wonderful welcome to a beautiful country!

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Balalaika_Management, General Manager at Protea Hotel Balalaika Sandton, responded to this review, March 8, 2013
Dear ‘Ashley R’
Thank you for your kind words on ‘tripadvisor’ and for taking the time to do so. Your praise about our helpful STAFF and beautiful gardens are much appreciated. It is wonderful to read that your all round experience was such a positive one. We look forward in welcoming you back soon.
Kind regards,
Jörg Zwinscher
General Manager & Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Protea Hotel Balalaika Sandton

Address: 20 Maude Street | Sandown, Sandton 2196, South Africa
Location: South Africa > Gauteng > Greater Johannesburg > Sandton
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Romantic Hotel in Sandton
#10 Business Hotel in Sandton
#15 Luxury Hotel in Sandton
Price Range (Based on Average Rates): $
Hotel Class:4 star — Protea Hotel Balalaika Sandton 4*
Official Description (provided by the hotel):
The Protea Hotel Balalaika Sandton is a tranquil oasis of country estate in the heart of the business and entertainment hub of Sandton, just outside Johannesburg, South Africa and approximately 30 minutes from O.R. Tambo International Airport. The Protea Hotel Balalaika is the perfect stopover for those doing business in the surrounding area, or as a central hub for the discerning tourist. The hotel comprises of two sections – the Balalaika and the Crown Court – and all rooms are air-conditioned and tastefully furnished in a classic, comfortable style with their own en-suite bathroom, with many of the Crown Court suites offering the additional luxury of a private spa bath. Both buildings of Protea Hotel Balalaika are set in their own lush, landscaped garden, each boasting a sparkling swimming pool, where GUESTs can relax, unwind and momentarily experience the timelessness and calm of a bygone era. At the Protea Hotel Balalaika, efficient, discreet and attentive service is a priority and our well-trained STAFF is always on hand to ensure that all of your needs are amply met. Guests are able to safely and easily use the link from the hotel lobby to the festive Village Walk Shopping Centre, which houses 15 restaurants, 70 shops selling a variety of wares, a main grocery store (Pick ‘n Pay), hair and beauty salons and the well-known African Craft market, where one will find African artifacts, curios and artworks from all over the continent. ... more   less 
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Also Known As:
Protea Hotel Johannesburg
Balalaika Hotel
Protea Hotel Balalaika Sandton Greater Johannesburg
Sandton Hotel Balalaika

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