Superficially, this hotel is a modern twenty-something storey building with contemporary interior design. But things are not always what they seem. When I got to my room I found that the heavy dark-wood entrance door was badly fitted, and would stay open unless pushed quite robustly to a close.
I had to change rooms after a loud noise of undetermined source arose every few minutes during the late evening. It sounded as though someone was repeatedly dragging an item of heavy furniture across the floor of the bedroom immediately above mine. When I first reported it, I got the impression that the staff did not believe me. I was told that there was no maintenance work going on at this late hour (10.30pm). I had to insist on a manager coming to my room to hear it for himself.
The bedroom interior was quirkily contemporary and colour-coordinated in blue-grey-cream and dark wood. The ready-to-go electric hairdryer, plugged-in and sitting on top of the work desk was not an appealing look. The in-room WIFI internet connection was agonisingly slow throughout my stay. There was no iron or ironing board in the room, which is a worldwide standard in hotels of this category. A single armchair was bizarrely low-seated compared to other furniture in the room and its fabric was worn and stained. The bathroom shower appliance was not great, nor was the water pressure. The shower floor mosaic-tile grouting appeared dirty, and mould was apparent around the shower floor edges. The bed would have been fairly comfortable, except that the mattress dropped away towards the edge of the bed, as if from heavy wear, creating the impression of sleeping on a slope.
Three occasions of room service were delivered in reasonable time, but the perfunctory service could not be described as friendly. Risotto was delivered luke warm. At breakfast an item was missing from my order, and a minuscule tea pot poured out a weak, cloudy 'English Breakfast' tea that tasted nothing like its description. The overall impression of this hotel was well below average for its class.
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- Also Known As:
- Radisson Blu Hotel Sandton, Johannesburg Greater Johannesburg