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“A decent business hotel only” 3 of 5 stars
Review of Radisson Blu Hotel Sandton, Johannesburg

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Radisson Blu Hotel Sandton, Johannesburg
5.0 of 5 Hotel   |   Corner Rivonia Road & Daisy Street, Sandton 2010, South Africa (Formerly Radisson SAS)   |  
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Ranked #15 of 44 Hotels in Sandton
New Delhi, India
Senior Contributor
23 reviews 23 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
14 helpful votes 14 helpful votes
“A decent business hotel only”
3 of 5 stars Reviewed September 2, 2013

I went to the hotel by choosing it over the Gautrain one as i got a similar price as that hotel and this one has a better gym i was told. Absolutely correct. The gym is great. If you want to go to this hotel for a workout, then you cant go wrong. However many things in the hotel i dint particularly like. One problem was that you need to take the lift to the 13 floor(reception) and then change it to the room/going down etc. Not really a major issue as there were quite a few lifts and not too much delay, but minor irritation. The service of the hotel at the restaurant/breakfast room is laid back...you can even think this hotel is a tourist hotel as the staff leaves leaves you to your self....or maybe i have become too pampered with the staff at other hotels, but simple things like asking a tea took time...the staff removed my tea pot while i went to get another plate made me a little more unhappy. Rooms are good..quite decent size and pillows are nice. Bathroom was modern and had soap etc. There were small bottles of water and i had to ask to refill regularly and the staff provided it with smiles. However internet went down twice when i was there...never heard of this stuff in other hotels.
Breakfast itself was standard and i have had better muffins/danish pastries before. there is a egg station which does make nice omletes and one one day they had very nice noodles also in the hot meals
I think its nice business hotel, located at a very nice place and has a car hire agency downstairs though i dint use it ..had another agency which my office booked but needs to improve service levels.

  • Stayed August 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KP1986, Manager at Radisson Blu Hotel Sandton, Johannesburg, responded to this review, September 15, 2013
Dear Rahuld74,

Thank you for your Trip Advisor comment, we appreciate you taking the time to write your review.

We have taken all your comments into consideration and have notified the departments involved in order for us to ensure these areas are improved on.

We look forward to welcoming you again soon at the Radisson Blu Hotel Sandton and hope to meet and exceed your expectations.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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383 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed August 27, 2013

I just want to say that I and my colleagues were robbed at gun point right in front of the Radisson Blu, Sandton in broad day light as we arrived from the airport on April 7, 2013. The transport service that conveyed us was affiliated to the Hotel. The driver showed no concern, neither did the hotel staff, because after the armed robbers left, we ran into the hotel lobby in anxiety and apprehension, but the hotel staff who were at the lobby did not even say a word to us. Granted that the reception of the hotel was on the 13th floor, but there were porters who could have even shown some concern. It was only after at least 25 mins that a hotel official came to talk to us. Apparently, the hotel did not have patrol security on its premises. I was robbed of ALL my belongings, including my passport. The hotel subsequently provided us with some money to replace our basics like toiletries and very ,invited sets of clothes.

  • Stayed April 2013, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KP1986, Manager at Radisson Blu Hotel Sandton, Johannesburg, responded to this review, September 14, 2013
Dear Gloria J,

Thank you for your feedback.

We were saddened by the incident that occurred and apologise for the anxiety this caused. Unfortunately this has been an isolated incident & was out of the hotel’s control. The manager on duty assisted in the best manner possible & money was given to assist with clothing & necessary items until we could contact your company to assist further.

Our security team are working closely with other hotels, security teams and the Police in Sandton to avoid the same happening again in future within the area. We have taken your feedback as positive criticism & will use it to ensure our operations are as secure as possible.
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Bilbao, Spain
Top Contributor
63 reviews 63 reviews
32 hotel reviews
Reviews in 36 cities Reviews in 36 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed August 25, 2013

After trying different (supposedly) “best choice” hotels in Jo´burg the Radisson Blu Sandton is definitely “my choice” for my next trips (in fact, I am already been booked for the next one).
The rooms are very ample and clean and, as this is a tall building (with no obstacles), you will enjoy good 360º views of the city.
Service is quite good with a friendly (but not over amicable and/or false pose) staff.
Breakfast is excellent, however the menu in the restaurant and in the café bar is quite limited, although this is quite understandable as the hotel is very close to Mandela Square and most people will use the Hotel Shuttle Service to explore some of the good Restaurants in the City.

  • Stayed August 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KP1986, Manager at Radisson Blu Hotel Sandton, Johannesburg, responded to this review, September 15, 2013
Dear JuanFPerez,

Thank you for the fantastic review you have submitted.

As a a business hotel we strive to offer our customers the best in all areas as well as provide unique 'Yes I Can!' service to keep our clients happy.

We appreciate your support & kind words which we will most definitely share with the team.

We look forward to welcoming you back to the City of Gold and in particular, the Radisson Blu Hotel Sandton.
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Reading, United Kingdom
Top Contributor
87 reviews 87 reviews
80 hotel reviews
Reviews in 62 cities Reviews in 62 cities
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed August 20, 2013

The Radisson Blu in Sandton is impressive but in a weird way. Reception is on the 13th floor and the hotel goes up from there so not great for anyone with acrophobia. Lifts are ridiculous - one from the ground floor to reception then a walk and another to your room - they didn't seem particularly efficient. Check in involved parking in a temporary space, going to the 13th floor and getting a parking voucher, going down again and parking in the basement. Why no valet parking, especially during check in? Room itself was great and breakfast good. The bar area is too open to feel comfortable in, especially when other guests and managers are having heated discussions about the poor service. I didn't like the layout, but the overall impression wasn't that of a five star hotel.

  • Stayed July 2013, traveled on business
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cape Town Central, South Africa
Senior Contributor
24 reviews 24 reviews
24 hotel reviews
Reviews in 21 cities Reviews in 21 cities
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed August 18, 2013

Hotel is nice - rooms are standard - breakfast is good - but the elevator situation is ridiculous. First off, you have to take one elevator to get to the lobby and then a second to get to your room - and the entire time I was there at least one elevator was down at all times which meant it took forever.

Having said that, I will stay here again for one simple reason - the GYM IS AMAZING. The hotel is on top of Planet Fitness and that this the gym you get to use. It is literally the best gym.

  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bristol, United Kingdom
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 11, 2013

Me and my fiancee was in Sandton city mall for shopping and we decided to stop over at Radisson Blu Hotel Sandton for a drink. We were welcomed by fully dressed hotel staffs. We then went to terrace where you can view Sandton City from North, South,East and West all at Radisson Blu Hotel Terrace Bar(Central One).

We didnt have a meal there but the cocktail was dilicious, My Fiancee had "Pina Colada & Kir Royale. and I got myself chilled Strawberry Daiquiri & Pina Colada. We been to so many places and if we could have spare cash or spare holiday time we could check inn immediately into Radisson Blu Hotel.

Room Tip: Rooms with Sandton City view
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  • Stayed August 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Contributor
17 reviews 17 reviews
17 hotel reviews
Reviews in 16 cities Reviews in 16 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed August 11, 2013

Hotel is Average. Clean. Products are alright but the staff are simply rude. You have to wait for everything. Its basically their time or no ones time. Make sure you keep all your valuables close by, because they tend to take your stuff. Even in the safe, I had lots of colleagues have their stuff go missing from this hotel. Would return but basically bring nothing with me next time. Pool is alright. Average. Room service is good and gym facilities is nice.
Recommend - Yeah, for one night with no valuables.

  • Stayed May 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Radisson Blu Hotel Sandton, Johannesburg

Address: Corner Rivonia Road & Daisy Street, Sandton 2010, South Africa (Formerly Radisson SAS)
Phone Number:
Location: South Africa > Gauteng > Greater Johannesburg > Sandton
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Spa Hotel in Sandton
#5 Business Hotel in Sandton
#13 Luxury Hotel in Sandton
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Radisson Blu Hotel Sandton, Johannesburg 5*
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Also Known As:
Radisson Blu Hotel Sandton, Johannesburg Greater Johannesburg

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