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“Nice Hotel Would Stay Again” 4 of 5 stars
Review of Holiday Inn Sandton - Rivonia Road

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Holiday Inn Sandton - Rivonia Road
4.0 of 5 Hotel   |   123 Rivonia Road, Sandton 2146, South Africa   |  
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Ranked #20 of 44 hotels in Sandton
Atlanta, Georgia
Senior Contributor
24 reviews 24 reviews
16 hotel reviews
Reviews in 17 cities Reviews in 17 cities
56 helpful votes 56 helpful votes
“Nice Hotel Would Stay Again”
4 of 5 stars Reviewed January 10, 2010

I stayed at HI Sandton for 4 nights on business. Check in was no problem and my bags were transported directly to my room by the bellman who also explained how things in the room work. All of the hotel staff that I encountered were pleasant and professional. This is a very new facility and it definetely the nicest and most well appointed Holiday Inn that I have ever seen!

ROOM

-Shower door did not close completely. Ultimately not a huge problem as the bath mat soaked up any water that fell on the floor. However, this should be of concern to the hotel management as it could cause someone to slip and fall.
-Air Conditioning didn't not seem to be cooling on a consistent basis. More nights than not I found that while the unit was blowing air, it wasn't blowing cold air.
-The rooms are nicely appointed, with good linens, modern decor, and flat screen tv.
-Wireless Internet Service is offered on a time measured basis as opposed to a flat rate per day. The connection was fairly stable during my stay.

-FOOD
- I ordered room service on the first evening and the food arrived in a reasonable amount of time, was well prepared and decently priced. Breakfast while not included in the price was very good, enjoyed the omelette station each day. -Also, there is a great rooftop (enclosed) cocktail lounge called the Sky Bar. The Sky Bar is decorated in a very funky/posh manner, plays really cool world music and has a lovely view of Joburg. I highly recommend for a sundowner.

-Location: Location is excellent, located in the heart of Sandton which is convienent for both business, shopping, and dining. Additionally, the hotel is adjacent to a small shopping mall that has a variety of shops and restaurants. I am a woman and felt comfortable walking to and from the shopping center day or night. Usually, there is a hotel employee, either bellman or security who is keeping an eye on things.

Nearby Activities:
-In terms of real shopping it is best to go to the Mandela Square area. In this area you will find a massive shopping mall with shops ranging from high to low end. You will even find a grocery and several salons there.
-Mandela Square has a wide variety of resturants to suit any palate. I highly recommend Montego Bay which had a great selection of fresh seafood. The King Prawns from Mozambique are massive, practically other wordly and delicious! I dined at other restaurants in the square and all of them were good. In fact I never encountered one bad meal the whole time I was in S. Africa.
-There is a tour company on site who can assist in any excursions that you are interesteed in. Also, I noticed several travel agencies inside of the Mandela Square shopping mall that were advertising excursions such as safari.
-Also, I participated in a Soweto Tour which included the Apartheid Museum and Hector Pieterson Museum. I highly recommend both activities which will give you some insight into the history of the country.

One final note on security. I never encountered any problems in Joburg and neither did my co-workers. In fact I walked from the hotel to Mandela Square alone during the day and didn't feel uncomfortable or threatened in any way. However, Joburg is a large city with a sizable population in the millions and just like in any other major city you need to take precaution. Thieves often prey on those who they can catch unaware, so don't walk down the street while on your mobile phone, or while listening to your ipod. Don't walk alone in the dark or with lots of packages, catch a taxi instead. Also, I suggest that whenever you need a taxi you let the hotel or the restaurant that you are leaving make the arrangement for you to ensure that you are with someone reputable.

  • Stayed December 2009, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Brisbane
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed November 6, 2009

Not having stayed here since March 09 (decision based on previous poor experience) I decided to give this mob another try. Oh boy nothing seems to have been fixed. Slow check in, wrong room (changed the following day), new room was then semi flooded when running bath water (had to move again), TV in new room did not work (same old problem since 1st stay in 2008), breakfast buffer a splutter, wait for toast while hot food gets cold (solution order toast 1st, wait 5 minutes then load up the hot bland food), reception slow to answer calls, do not disturb sign on door means "please knock and enter" etc etc.

  • Stayed November 2009, traveled on business
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
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England
Senior Contributor
33 reviews 33 reviews
32 hotel reviews
Reviews in 26 cities Reviews in 26 cities
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed October 2, 2009

Certainly better than the last time I stayed, just after it opened when there were a lot of problems.

Rooms comfortable and staff overall very helpful.

One negative was the staff at breakfast. On one morning there were 4 chefs but no serving staff. You have to ask for toast, but it got very tiring after the fourth time. Whoever manages the staff in the morning needs to get this right. A case of too many cooks and not enough waiters!

  • Stayed September 2009, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Top Contributor
97 reviews 97 reviews
66 hotel reviews
Reviews in 55 cities Reviews in 55 cities
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed September 24, 2009

Having read the previous reviews of this hotel, I became abit wary of staying here...... But was pleasantly suprised. The hotel is in a great central location..... And the staff were more than helpful and security appears to have improved compared to previous reviews.... The reception asked for ID, when my room key wasnt working..... And as always I used the inroom safe. For a great steak head to The Bull Run, just around the corner.... Great food and great prices!

  • Stayed September 2009, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Vigo, Spain
Contributor
11 reviews 11 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
26 helpful votes 26 helpful votes
1 of 5 stars Reviewed September 4, 2009

The morning I left this hotel, I realised while paying the bill that I had some money missing from my wallet, and my credit cards strangely in the wrong place. Shortly before this, I had found two chambermaids in my room, who were strangely pretending to cleaning up the very same morning I was checking out.

Today, my bank informed me that a purchase of a few hundred Euros had just been made in South Africa, and if I could confirm it was a normal transaction. Being back in Europe, I obviously told them to block the credit card and consider the transaction illegal.

Other guests at this hotel may not be so lucky as myself, and instead of having a careful bank, they may find out of fraudulent use of their credit card number only when the monthly bill comes in their mailbox.

  • Stayed August 2009, traveled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 29, 2009

rooms are comfortable, location is good, breakfast poor service very slow, when we returned the room was not done, it was 4.45pm, for a 2 nights stay it's ok

  • Stayed August 2009, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Accra, Ghana
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed July 11, 2009

The hotel was very comfortable, food was good, bar a bot expensive. Very well situated for the village mall, good restaurants and only a 10 min walk to the sandton confrence centre and mandela square. I would stay again, staff were veryt polite and helpful. The room was very good and everything worked well.

  • Stayed July 2009, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Holiday Inn Sandton - Rivonia Road

Address: 123 Rivonia Road, Sandton 2146, South Africa
Phone Number:
Location: South Africa > Gauteng > Greater Johannesburg > Sandton
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Business Hotel in Sandton
#18 Luxury Hotel in Sandton
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Holiday Inn Sandton - Rivonia Road 4*
Official Description (provided by the hotel):
Holiday Inn Sandton, Rivonia Road offers premier quality and service, providing the ultimate in comfort and style, while aiming to create a positively unforgettable guest experience, allowing you to just be yourself! Experience an unsurpassed warm and friendly welcome upon entering this luxurious Sandton hotel. Conveniently located in Sandton Central, the heart of Gauteng's corporate, financial and shopping Mecca and highly sought after destination for the cosmopolitan individual. Located within walking distance from Sandton City Shopping Centre, the Holiday Inn Sandton, Rivonia Road is also situated conveniently near the head offices of some of South Africa's most important corporate businesses, including Johannesburg Stock Exchange (JSE), Deutsche Bank, ABN Amro Bank and Nedbank. Holiday Inn Sandton, Rivonia Road is also central to the Sandton Convention Centre; Sandton City, one of the largest shopping centres in the southern hemisphere, and Nelson Mandela Square; which offers a diverse range of restaurants, shops, entertainment and vibrant nightlife. The Gauteng Train Station is a stone's throw away. Therefore this Sandton hotel offers the ideal base for the business and leisure traveller. Whether you're overnighting for business or leisure, or simply enjoying sundowner cocktails or dinner with friends, Holiday Inn Sandton, Rivonia Road provides a memorable experience catering for all your requirements! You're at the heart of everything we do! ... more   less 
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Also Known As:
Holiday Inn Sandton - Rivonia Road Hotel Sandton
Holiday Inn Sandton - Rivonia Road Greater Johannesburg

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