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“Compromise on the peace” 2 of 5 stars
Review of Hatfield Apartments

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Hatfield Apartments
1080 Prospect Street, Pretoria 0083, South Africa (Formerly Protea Hotel Hatfield Apartments)   |  
Hotel amenities
Ranked #49 of 67 Hotels in Pretoria
Cape Town Central, South Africa
Top Contributor
349 reviews 349 reviews
82 hotel reviews
Reviews in 126 cities Reviews in 126 cities
489 helpful votes 489 helpful votes
“Compromise on the peace”
2 of 5 stars Reviewed November 23, 2010

The location of this hotel is really very central to the whole of Pretoria; in the middle of the University and embassy district and equidistant from the old business area in the center of town and the newer office parks of the East. However, this means that you are surrounded by student residences and their night-time hangouts. Even during exam time the party noises go on into the small hours. If you can put up with this then you are at least close to the student-orientated restaurants and other amenities.
The staff were pleasant and professional and the rooms are nicely furnished and equipped but not at all soundproofed. As a solo traveller I had a 2-room apartment with a single-thickness interleading door which meant I could literally hear every step or cough from the family next door, to say nothing of the voices of the young children at 6.00am. Bring your own make-up or shaving mirror as the bathroom is very badly lit. There is no restaurant in the hotel but you have a small kitchen and there are nearby supermarkets to stock up; or you can walk directly from the building to the places on Burnett Street.
I thought the security was fine; there is a room safe big enough for a laptop and there are security guards around all the time. There is a charge for parking which is unusual in this area.
My compliments to the photographer who managed to make the hotel "pool" look so large. See my photo for the actual size!
Overall not appalling if you are a heavy sleeper, but for R200/night more there are nicer and quieter places a few blocks away.

  • Stayed November 2010, traveled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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14 reviews from our community

Traveler rating
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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    2 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • German first
  • Any
English first
17 reviews 17 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed April 7, 2010

I had a look but never checked in. I don't know how they managed to make the pool look so big in the photo, it must be a clever optical illusion, really it's about 2m by 2m. You can't calssify it as being a pool, it's more like a fish pond.

As others have said, there is no restaurant or room service, breakfast is served in a neighbouring hotel.

Stayed April 2010, traveled on business
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
20 reviews 20 reviews
20 hotel reviews
Reviews in 19 cities Reviews in 19 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed July 14, 2009

The hotel is in a hip neighborhood so it isn't exactly quiet. But for what it lacks in serenity and amenities, it makes up for in terms of utility. Kitchenette was helpful in the end. Location is walking distance to the soccer stadium as well as shops, 24-hr Internet, cheap dining/services and a flea market. The staff was responsive and friendly. All in all, the pros outweigh the cons.

  • Stayed June 2009, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed March 26, 2009

We arrived at the Protea Apartments late at night. When booking we asked the man on reception if there was a restaurant in the hotel as we would be arriving late and did not want to venture out. He assured us that there was a restaurant in the hotel and restaurants surrounding the hotel. There was no porter to assist us with taking our luggage up the stairs and we were a family of 4. Upon entering our room we were a little upset with the lack of security on the front door. The front door is just like one you see in a horse stable, where the door splits into two in the middle. The lock was difficult to open and close. The bathroom was infested with small cockroaches and the plumbing made an awful noise. Of course there were not enough towels either. When a booking is made the reservations clerk should ensure that housekeeping is informed as to the number of occupants for the room and the correct number of towels are provided, its not rocket science. The blind in bedroom 2 did not fit the window correctly as there was at least a 3 inch gap on one side giving anyone a nice view inside. There were security grills on some of the windows but not on the sliding door. The hotel being in the centre of the University District was not very good if you wanted a good night’s sleep. The apartments were not very good at keeping the sound out. All around the hotel young adults partied until the wee hours.

I would not recommend this hotel at all if you wanted to sleep.

  • Stayed March 2009, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Belfast, United Kingdom
Senior Contributor
39 reviews 39 reviews
39 hotel reviews
Reviews in 38 cities Reviews in 38 cities
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed September 6, 2008

We stayed at the Protea Hatfield Apartments from the 10th – 13th July 2008 and then had one further night on the 14th/15th July 2008. My party consisted of two adults and two children (aged 9 and 7 years).

We arrived at the Protea Hotel Hatfield Apartments and were given a warn welcome by the Front Desk Manager, Mr Rabhelani Moyo. We were efficiently checked in and escorted to a two-bedroom apartment. The apartment was perfectly adequate and clean. The swimming pool, which looks massive on their literature, is in fact very small. However it is far too cold to swim outdoors at this time of year anyway! The main entrance to the Apartments has a security guard on duty. There is sufficient parking within the complex.

The Protea Hatfield Apartments are centrally located in this University area of Pretoria. A pedestrian entrance leads from the Apartments out into Burnett Street. There are many restaurants within a five-minute walk of this property. The nearby Hatfield Plaza (Burnett St) contains a shopping centre and across the street is Hatfield Square with its bars and restaurants. There is an inexpensive Internet Café next to Mimmos Restaurant on Burnett Street, just as well as I couldn’t pick up WiFi. There is also an Engen Petrol Station at the corner of Duncan & Burnett streets.

The Apartments proved a useful base from which to explore the sights of Pretoria, such as Union Buildings and the Voortrekker Monument. You really need a hire car for this purpose.

I have no real complaints about the Apartments, however it does get rather cold at night. I had problems with my American Express card when paying for accommodation. Management had to put the payment through manually. This problem was replicated at other Protea properties during our family holiday in South Africa.

  • Liked — Central Location to shops and restaurants
  • Disliked — The cold at night
  • Stayed July 2008, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hatfield Apartments

Address: 1080 Prospect Street, Pretoria 0083, South Africa (Formerly Protea Hotel Hatfield Apartments)
Location: South Africa > Gauteng > Pretoria
Fitness Center with Gym / Workout Room Restaurant
Hotel Style:
Ranked #49 of 67 Hotels in Pretoria
Number of rooms: 32
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